Kitchen World Reviews 

387
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and expertise in guiding them through the design process. Many highlight the exceptional customer service, noting that designers offer creative ideas and are attentive to individual needs, making the experience seamless and enjoyable. People are delighted with the high quality of the products and the finished kitchens, often exceeding expectations. However, some customers also noted occasional issues with the installation process, mentioning errors during fitting, such as incorrect measurements or misaligned components. Additionally, a few people experienced delays in project completion, including waiting for repairs or for stone work to be finished later than initially estimated.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the professionalism, efficiency,... See more

Product

People report positive experiences with product, with many customers absolutely delighted with their new... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the fantastic level of... See more

Quality

Consumers find quality to be positive, with many reviewers highlighting the exceptional quality of choices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

had the pleasure of dealing with john grace, who guided us throughout out kitchen journey. kitchen world was our first port of call and after having the pleasure of dealing with John's expertise we di... See more

Company replied

Rated 5 out of 5 stars

We recently got our new kitchen from Kitchen World, absolutely thrilled from start to finish was incredible. Michelle designed the perfect space ,she was so lovely and really did a fantastic design.A... See more

Rated 5 out of 5 stars

booked a consultation with kitchen world. we met with john grace. He immediately put us at ease and was very professional and easy to deal with. we got a fair priced quote and we decided to go ahead w... See more

Company replied

Rated 5 out of 5 stars

We’ve just had our brand-new kitchen fitted and honestly, we couldn’t be happier with the result! From day one of the design process, John at Kitchenworld, Waterford made everything so easy for u... See more


Company details

  1. Kitchen Supply Store
  2. Kitchen Furniture Store
  3. Kitchen Remodeler

Written by the company

About Kitchen World Kitchen World is one of Ireland’s leading kitchen manufacturers and retailers, proudly designing, manufacturing and installing kitchens for Irish homes for over 45 years. With showrooms across Ireland and a state-of-the-art manufacturing facility in Dublin, we combine locally manufactured kitchens with a premium German collection to offer customers a wide range of styles, finishes and price points. Our experienced design teams work closely with each customer to create kitchens that are both beautiful and practical, tailored to suit individual homes, lifestyles and budgets. From the first design consultation through to installation, our focus is on delivering a smooth and professional experience at every stage. At Kitchen World we believe great kitchens start with great design, quality materials and attention to detail. Every kitchen is built to last and installed by experienced fitters who take pride in their workmanship. We are proud to have helped thousands of customers across Ireland transform their homes, and we look forward to doing the same for many more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

387 reviews

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4.7

All reviews

(387)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

Ivan was very helpful and informative

Ivan was very helpful and informative
Great understanding of our needs and able to advise and also mock up some graphics which really helped with our vision and decision making
Highly recommend

April 17, 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for your kind feedback, we’re delighted to hear Ivan was so helpful and gave you clear guidance while bringing your ideas to life through the designs.

We really appreciate your recommendation and are glad you had such a positive experience.

Kitchen World Customer Care Team

Rated 5 out of 5 stars

Barbara was so helpful and gave us…

Barbara was so helpful and gave us excellent suggestions and advice. She went above and beyond to make our dream kitchen a reality, I'll highly recommend her.

April 13, 2026
Unprompted review
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Reply from Kitchen World

Hi Bola,

Thanks a million for your kind review — we really appreciate it.

Delighted to hear Barbara was so helpful and made such a difference to your experience. We’ll be sure to pass on your feedback to her.

Wishing you all the best with your new kitchen, and thanks again for the recommendation.

Kind regards,
Kitchen World Customer Care Team

Rated 5 out of 5 stars

Barbara is so efficient at her job. She is great to work with and made my choices in cabinetry and fixtures a very pleasant experience m

Barbara was so knowledgeable and helpful. Her communication with me A+
She was very helpful in every way.
The cabinet selection and showroom was fantastic also and made picking cabinets and appliances very easy.

March 28, 2026
Unprompted review
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Reply from Kitchen World

Hi Elizabeth

Thank you for the wonderful feedback. We’re delighted to hear Barbara made the whole experience so pleasant and easy for you with her knowledge, efficiency and great communication.

It’s also great to know you enjoyed the showroom and found choosing your cabinets and appliances straightforward. We really appreciate your kind words.

Kitchen World Customer Care Team

Rated 5 out of 5 stars

I recently engaged with Kitchen World…

I recently engaged with Kitchen World design services and overall experience exceeded my expectations. Ivan Treacy demonstrated a high level of professionalism, creativity and attention to details. He fully understands my requirements, preferences and budget constraints, translating these into a functional and aesthetic design. I would recommend this company to any future clients.

April 11, 2026
Unprompted review
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Reply from Kitchen World

Hi Anna,

Thanks a million for your review — we really appreciate it.

Great to hear how positive your experience was with Ivan. Her knowledge, communication, and attention to detail are exactly what we aim to deliver, so it’s great to see that come through.

Delighted you found the showroom and selection helpful as well — that makes the whole process easier.

Wishing you all the best with your new kitchen, and thanks again for the recommendation.

Kind regards,
Kitchen World Customer Care Team

Rated 5 out of 5 stars

couldn't be happier-worth every penny

booked a consultation with kitchen world. we met with john grace. He immediately put us at ease and was very professional and easy to deal with. we got a fair priced quote and we decided to go ahead with kitchen world. John gave us some discounts on various appliances,etc and gave us some great ideas. would highly recommend kitchen world and john as a consultant

April 3, 2026
Unprompted review
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Reply from Kitchen World

Hi Anna

Thank you very much for your kind review – we really appreciate you taking the time to share your experience.

It’s great to hear that John made the process easy and put you at ease from the start. We’ll be sure to pass your feedback on to him.

We’re delighted you’re happy with the design, pricing, and ideas provided, and we look forward to bringing your new kitchen to life.

If you need anything at all along the way, please don’t hesitate to get in touch.

Thanks again,
Customer Care Team
Kitchen World

Rated 5 out of 5 stars

had the pleasure of dealing with john…

had the pleasure of dealing with john grace, who guided us throughout out kitchen journey. kitchen world was our first port of call and after having the pleasure of dealing with John's expertise we didn't bother going anywhere else. he was very professional, polite and patient with our needs. every question was answered and he was able to give us little discounts here and there,which was much appreciated. would highly recommend john and kitchen world, thanks for everything so far john, looking forward to completing this project with you.

April 10, 2026
Unprompted review
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Reply from Kitchen World

Hi David

Thank you for your great review – we really appreciate it.

Delighted to hear John made the process so easy and that you felt confident moving forward with us. I’ll be sure to pass your feedback on to him.

We look forward to completing your project with you.

Thanks again,
Customer Care Team
Kitchen World

Rated 5 out of 5 stars

Michelle is a kitchen 'expert' and…

Michelle is a kitchen 'expert' and knows what works and what won't work in your kitchen, even before we did!
The time Michelle spent on preparing plans and showing us the various options allowed us to get the perfect kitchen.
Everything went to plan from the first moment we went into the showroom until the day it was fitted. No drama!
Once the various kitchen items were delivered Alan came and fitted them over 3 days. He worked quietly and expertly , cleaning as he went from unit to unit until finally it all came together. We are delighted with how it looks and works.
The team in Kitchen World did everything they promised and nothing was too much trouble. Stress free and no Drama. We couldn't ask for more. Thank you guys.

March 19, 2026
Unprompted review
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Reply from Kitchen World

Hi Daniel,

Thank you for your fantastic review – we really appreciate it.

Delighted to hear Michelle guided you so well and that everything ran smoothly from showroom through to fitting. I’ll be sure to pass your kind feedback on to both Michelle and Alan.

Great to hear you’re happy with the final result – that’s exactly what we aim for.

Thanks again,
Customer Care Team
Kitchen World

Rated 5 out of 5 stars

Waterford store

John in Waterford was of great assistance in selecting the right kitchen for our budget and designing it to our wishes.
Prompt, polite and very knowledgeable, we look forward to the finished product!

April 10, 2026
Unprompted review
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Reply from Kitchen World

Thank you for your kind review – we really appreciate it.

Delighted to hear John in Waterford was able to guide you and design a kitchen that suits both your budget and your needs. I’ll be sure to pass your feedback on to him.

We look forward to delivering the finished result for you.

Thanks again,
Customer Care Team
Kitchen World

Rated 5 out of 5 stars

Had a wonderful stress free experience…

Had a wonderful stress free experience in designing my kitchen with Barbara today. Barbara was so professional and helped put our whole package together. Her design was flawless and she gave me advice on fittings also. Cannot wait to see it all come together now. Thanks mark and jacqui Williams

April 10, 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi Mark & Jacqui,

Thank you for your lovely review – we really appreciate it.

Delighted to hear Barbara made the process stress-free and brought everything together so well for you. I’ll be sure to pass your kind feedback on to her.

We look forward to seeing it all come together for you.

Thanks again,
Customer Care Team
Kitchen World

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

We’ve had a fantastic experience so far with Kitchen World Waterford. Although our kitchen hasn’t been delivered yet (our house isn’t quite ready!), we wanted to share how impressed we’ve been with the service to date.

John has been incredibly helpful from the very beginning — offering great advice, guiding us through the design process, and bringing a wealth of knowledge to every decision. He suggested ideas and solutions we simply wouldn’t have thought of ourselves, which has made a huge difference to the final design.

What really stood out was his patience and approach — he was never pushy and was more than happy to accommodate the many changes we requested along the way. It made the whole experience feel relaxed and enjoyable rather than stressful.

We would highly recommend having a chat with John if you’re considering a new kitchen — we’re really looking forward to seeing everything come together

April 8, 2026
Unprompted review
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Reply from Kitchen World

Hi Eleanor,

Thank you for your kind review — we’re delighted to hear how positive your experience has been so far with our Waterford team.
It’s great to know John’s guidance, patience, and expertise have helped shape your design and made the process enjoyable.
We really appreciate your recommendation and look forward to seeing everything come together for you.

Kitchen World Customer Care Team

Rated 5 out of 5 stars

5 star review

I had an amazing experience working with John Grace at Kitchen World in Waterford. From the very start, Johns creativity and expertise truly shone through. He helped me design my dream kitchen and came up with so many innovative ideas—many of which I would never have thought of myself. He was incredibly patient, spending so much time with me to make sure everything was just right. He was mindful of my budget and while making thoughtful suggestions did not push for the most expensive options. His helpfulness and dedication made the whole process easy and enjoyable. He cordinated and managed delivery and fitting of my kitchen so seamlessly it was totally stressfree and a very pleasant experience. Also shoutout to Pamela and Shane who fitted my new kitchen. They were excellent at their job and professional and friendly at all times.
I couldn’t be happier with the end result which surpassed my expectations. I would highly recommend John Grace at Kitchen World Waterford to anyone looking to create a beautiful, functional kitchen.

March 20, 2026
Unprompted review
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Reply from Kitchen World

Hi Maureen ,

Thank you for your fantastic review — we’re delighted to hear John looked after you so well and brought your vision to life within budget.
Great to hear everything ran smoothly from design through to fitting, and we’ll be sure to pass your kind words to Pamela and Shane.
Wishing you many happy years in your new kitchen, and thanks again for the recommendation.

Kitchen World Customer Care Team

Rated 5 out of 5 stars

Happy ending

I have just had my kitchen installed through the Finglas branch I have been dealing with Shannen.its been a long road for me. After a rough start with a rogue builder I had to delay my delivery and Shannen could not have been more understanding and supportive. Kitchen World are blessed to have a staff member like her as she was so obliging in the most genuine way and I really felt that she had my best interest at heart. She helped me get the best for my budget and I am so so delighted with the end result. I cannot recommend Shannen and Kitchen World services from planning to instalation .
Highly recommend

March 18, 2026
Unprompted review
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Reply from Kitchen World

Hi Nichola,

Thank you so much for taking the time to share your experience — it genuinely means a lot to us.

We’re delighted to hear how happy you are with your new kitchen, especially after what sounds like a challenging start. It’s great to know that Shannen was able to support you through the process and make things easier along the way — we’ll be sure to pass on your kind words to her, she’ll really appreciate it.

At Kitchen World, we pride ourselves on looking after our customers from start to finish, so it’s fantastic to hear that you felt supported and got the best result within your budget.

Wishing you many happy years in your new kitchen, and thank you again for the recommendation.

Warm regards,
Kitchen World Customer Care Team

Rated 5 out of 5 stars

Thank you from the DIY-SOS Ferguson’s - Wicklow Town

We just wanted to write a quick thank you note to Lorna and all the Team in Kitchen World Bray . We were so lucky to have been helped by them via DIY-SOS last September. They stepped in to give our son Kyle some much needed help. The kitchen and equipment installed by Kitchen World Bray has been transformative, giving Kyle access to so many things we all take for granted, particularly as a wheelchair user. Six months down the line it’s perfect , fresh and bright and we look forward every morning to spending time there . We would highly recommend Kitchen World Bray . From the Ferguson’s in Wicklow Town .

April 8, 2026
Unprompted review
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Reply from Kitchen World

Thank you so much for your incredibly kind message — it truly means a lot to all of us here.

We’re absolutely delighted to hear how much of a difference the kitchen has made for Kyle. Knowing it has had such a positive and meaningful impact on daily life is exactly why we do what we do. It’s especially lovely to hear that six months on it’s still working perfectly and is a space you all enjoy every day.

Lorna and the Bray team will be so proud to hear your feedback — we’ll make sure your message is shared with them. It was a privilege for us to be involved through DIY SOS and to play even a small part in creating a space that works so well for Kyle.

Wishing you and your family many more happy years in your kitchen, and thank you again for your recommendation.

Warm regards,
Kitchen World Customer Care Team

Rated 5 out of 5 stars

John Grace made our experience…

John Grace made our experience extremely easy. Very good to deal with.
Very recommend and always able to answer all our questions and give us the design we wanted.

Thanks again

April 4, 2026
Unprompted review
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Reply from Kitchen World

Thank you for your kind review we’re delighted to hear John made the experience easy and delivered the design you wanted, and we’ll be sure to pass on your feedback to him.

Kitchen World Customer Care Team

Rated 5 out of 5 stars

Great experience.

We had a great experience from start to finish with Kitchenworld Waterford. John the design consultant was so good to deal with from the moment we entered the showroom. He displayed a great attention to detail and his knowledge and experience really helped us nail down a design that we were happy with. Our kitchen arrived on time with no issues and our fitter Chris has done an amazing job in piecing together our dream kitchen. He really took the time to make sure every detail was perfectly fitted. We genuinely couldn't be happier with the result.

April 1, 2026
Unprompted review
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Reply from Kitchen World

Hi Brian,

Thank you so much for your fantastic review we’re delighted to hear you had such a positive experience with our Waterford team from start to finish.

It’s great to know John’s attention to detail and expertise helped bring your design together, and that Chris delivered such a high standard on the installation. We’ll be sure to pass on your kind words to both of them.

Wishing you many happy years in your new kitchen, and thanks again for your recommendation.

Kitchen World Customer Care Team

Rated 5 out of 5 stars

Excellent Experience

Excellent Experience – Highly Recommend

We recently purchased our kitchen from Kitchen World in Finglas and the whole experience was excellent from start to finish. The team were very helpful throughout the design process and took the time to understand what we wanted, while also offering great advice and practical ideas we hadn’t considered.

The quality of the kitchen is fantastic and the installation went very smoothly. Everything was delivered on time and the fitters were very professional and tidy.

What stood out most was the level of customer service – we always felt looked after and any questions we had were dealt with quickly.

Delighted with the end result and would have no hesitation recommending Kitchen World Finglas to anyone thinking about a new kitchen.

February 2, 2026
Unprompted review
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Reply from Kitchen World

Hi Sophie,

Thank you so much for your fantastic review we’re delighted to hear you had such a positive experience with our Finglas team from design through to installation.

It’s great to know the team took the time to understand your needs and that the process ran smoothly, with everything delivered on time and to a high standard.

We really appreciate your recommendation and wish you many happy years in your new kitchen.

Kitchen World Customer Care Team

Rated 3 out of 5 stars

Devin gave 5* customer care!

We experienced great customer care from Devin - he was thorough and helpful from start to finish and was able to sort a couple of minor problems we had efficiently and as stress free as possible.

I am not entirely happy with the fitters and there were a few errors made while fitting our kitchen - initially it had been measured wrong, and then sockets in previous cupboards were fitted over and extractor fan was fitted upside down for example. So I would recommend being onsite and making sure you are happy with how everything looks and works while it is being fitted.

April 1, 2025
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for taking the time to share your feedback. We’re really pleased to hear about your positive experience with Devin and the support he provided throughout the process. I’ll be sure to pass on your kind words to him.

We’re sorry to hear that parts of the installation did not meet the high standard we aim to deliver. Your feedback is important to us and will be shared with our team so we can continue improving our processes.

Thank you again for choosing Kitchen World, and we appreciate you bringing this to our attention.

Rated 4 out of 5 stars

Good value and easy to deal with

Overall we had a good experience with Kitchen World longmile road. Devin was our salesperson and designer and he did a great job working with us to get a good price, keep the costs under control, and react to our design thoughts & preferences. The other staff in there were helpful also. Devin also responded well when there was some small problems with the fitting subsequently, as did Tony the fitter. Overall would recommend Kitchenworld for a good value good looking kitchen.

December 1, 2025
Unprompted review
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Reply from Kitchen World

Thank you for taking the time to share your experience. We’re delighted to hear you were happy with the service at our Longmile Road showroom and that Devin helped guide the design while keeping everything within budget.

It’s also great to hear Tony and the team were able to assist with the fitting and any small issues along the way.

Thank you again for choosing Kitchen World and for your recommendation — we hope you enjoy your new kitchen for many years to come.

Rated 5 out of 5 stars

Top-Quality Service ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We recently had our kitchen units, sitting room units, and utility room completed by Kitchen World Waterford, and we couldn’t be happier with the entire experience. From start to finish, they were were professional, attentive, and genuinely committed to delivering a top‑quality result.
A special word of thanks to John G at Kitchen World Waterford, who was an absolute pleasure to deal with. His guidance and attention to detail made the whole design process smooth and enjoyable. He listened carefully to what we wanted, offered thoughtful suggestions, and made sure everything was exactly right. Even after fitting, some minor adjustments were to be made, but John made the entire process very easy.

We also want to give huge credit to John, our kitchen fitter, whose craftsmanship is second to none. It’s clear he cares deeply about doing the job to the highest standard.

We would recommend Kitchen World Waterford, and both Johns in particular, without hesitation. If you’re looking for quality work and exceptional service, this is the team to trust.

March 3, 2026
Unprompted review
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Reply from Kitchen World

Thank you for the wonderful review. We’re delighted to hear how happy you are with your new kitchen, sitting room units and utility room.

I’ll be sure to pass on your kind words to John G and John the fitter – they both take great pride in delivering a high standard of service and workmanship.

On behalf of everyone at Kitchen World Waterford, thank you for choosing us and for your recommendation. We hope you enjoy your new space for many years to come.

Rated 5 out of 5 stars

A great result from Kitchenworld Naas

Hugh in Naas designed a wonderful kitchen and built-in unit for our sitting room. The quality of design and fittings exceeded our expectations. We are thrilled with the end result. Special thanks to Chris the fitter too, whose workmanship was top notch.

January 24, 2026
Unprompted review
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Reply from Kitchen World

Thank you for the lovely review. We’re delighted to hear how happy you are with your new kitchen and sitting room unit.

I’ll be sure to pass on your kind words to Hugh in our Naas showroom and to Chris the fitter — they’ll be very pleased to hear their work exceeded your expectations.

Thank you again for choosing Kitchen World, and we hope you enjoy your new space for many years to come.

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