had the pleasure of dealing with john grace, who guided us throughout out kitchen journey. kitchen world was our first port of call and after having the pleasure of dealing with John's expertise we di... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
About Kitchen World Kitchen World is one of Ireland’s leading kitchen manufacturers and retailers, proudly designing, manufacturing and installing kitchens for Irish homes for over 45 years. With showrooms across Ireland and a state-of-the-art manufacturing facility in Dublin, we combine locally manufactured kitchens with a premium German collection to offer customers a wide range of styles, finishes and price points. Our experienced design teams work closely with each customer to create kitchens that are both beautiful and practical, tailored to suit individual homes, lifestyles and budgets. From the first design consultation through to installation, our focus is on delivering a smooth and professional experience at every stage. At Kitchen World we believe great kitchens start with great design, quality materials and attention to detail. Every kitchen is built to last and installed by experienced fitters who take pride in their workmanship. We are proud to have helped thousands of customers across Ireland transform their homes, and we look forward to doing the same for many more.
DUBLIN , Ireland
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ivan was very helpful and informative
Great understanding of our needs and able to advise and also mock up some graphics which really helped with our vision and decision making
Highly recommend

Reply from Kitchen World
Barbara was so helpful and gave us excellent suggestions and advice. She went above and beyond to make our dream kitchen a reality, I'll highly recommend her.

Reply from Kitchen World
Barbara was so knowledgeable and helpful. Her communication with me A+
She was very helpful in every way.
The cabinet selection and showroom was fantastic also and made picking cabinets and appliances very easy.

Reply from Kitchen World
I recently engaged with Kitchen World design services and overall experience exceeded my expectations. Ivan Treacy demonstrated a high level of professionalism, creativity and attention to details. He fully understands my requirements, preferences and budget constraints, translating these into a functional and aesthetic design. I would recommend this company to any future clients.

Reply from Kitchen World
booked a consultation with kitchen world. we met with john grace. He immediately put us at ease and was very professional and easy to deal with. we got a fair priced quote and we decided to go ahead with kitchen world. John gave us some discounts on various appliances,etc and gave us some great ideas. would highly recommend kitchen world and john as a consultant

Reply from Kitchen World
had the pleasure of dealing with john grace, who guided us throughout out kitchen journey. kitchen world was our first port of call and after having the pleasure of dealing with John's expertise we didn't bother going anywhere else. he was very professional, polite and patient with our needs. every question was answered and he was able to give us little discounts here and there,which was much appreciated. would highly recommend john and kitchen world, thanks for everything so far john, looking forward to completing this project with you.

Reply from Kitchen World
Michelle is a kitchen 'expert' and knows what works and what won't work in your kitchen, even before we did!
The time Michelle spent on preparing plans and showing us the various options allowed us to get the perfect kitchen.
Everything went to plan from the first moment we went into the showroom until the day it was fitted. No drama!
Once the various kitchen items were delivered Alan came and fitted them over 3 days. He worked quietly and expertly , cleaning as he went from unit to unit until finally it all came together. We are delighted with how it looks and works.
The team in Kitchen World did everything they promised and nothing was too much trouble. Stress free and no Drama. We couldn't ask for more. Thank you guys.

Reply from Kitchen World
John in Waterford was of great assistance in selecting the right kitchen for our budget and designing it to our wishes.
Prompt, polite and very knowledgeable, we look forward to the finished product!

Reply from Kitchen World
Had a wonderful stress free experience in designing my kitchen with Barbara today. Barbara was so professional and helped put our whole package together. Her design was flawless and she gave me advice on fittings also. Cannot wait to see it all come together now. Thanks mark and jacqui Williams

Reply from Kitchen World
⭐️⭐️⭐️⭐️⭐️
We’ve had a fantastic experience so far with Kitchen World Waterford. Although our kitchen hasn’t been delivered yet (our house isn’t quite ready!), we wanted to share how impressed we’ve been with the service to date.
John has been incredibly helpful from the very beginning — offering great advice, guiding us through the design process, and bringing a wealth of knowledge to every decision. He suggested ideas and solutions we simply wouldn’t have thought of ourselves, which has made a huge difference to the final design.
What really stood out was his patience and approach — he was never pushy and was more than happy to accommodate the many changes we requested along the way. It made the whole experience feel relaxed and enjoyable rather than stressful.
We would highly recommend having a chat with John if you’re considering a new kitchen — we’re really looking forward to seeing everything come together

Reply from Kitchen World
I had an amazing experience working with John Grace at Kitchen World in Waterford. From the very start, Johns creativity and expertise truly shone through. He helped me design my dream kitchen and came up with so many innovative ideas—many of which I would never have thought of myself. He was incredibly patient, spending so much time with me to make sure everything was just right. He was mindful of my budget and while making thoughtful suggestions did not push for the most expensive options. His helpfulness and dedication made the whole process easy and enjoyable. He cordinated and managed delivery and fitting of my kitchen so seamlessly it was totally stressfree and a very pleasant experience. Also shoutout to Pamela and Shane who fitted my new kitchen. They were excellent at their job and professional and friendly at all times.
I couldn’t be happier with the end result which surpassed my expectations. I would highly recommend John Grace at Kitchen World Waterford to anyone looking to create a beautiful, functional kitchen.

Reply from Kitchen World
I have just had my kitchen installed through the Finglas branch I have been dealing with Shannen.its been a long road for me. After a rough start with a rogue builder I had to delay my delivery and Shannen could not have been more understanding and supportive. Kitchen World are blessed to have a staff member like her as she was so obliging in the most genuine way and I really felt that she had my best interest at heart. She helped me get the best for my budget and I am so so delighted with the end result. I cannot recommend Shannen and Kitchen World services from planning to instalation .
Highly recommend

Reply from Kitchen World
We just wanted to write a quick thank you note to Lorna and all the Team in Kitchen World Bray . We were so lucky to have been helped by them via DIY-SOS last September. They stepped in to give our son Kyle some much needed help. The kitchen and equipment installed by Kitchen World Bray has been transformative, giving Kyle access to so many things we all take for granted, particularly as a wheelchair user. Six months down the line it’s perfect , fresh and bright and we look forward every morning to spending time there . We would highly recommend Kitchen World Bray . From the Ferguson’s in Wicklow Town .

Reply from Kitchen World
John Grace made our experience extremely easy. Very good to deal with.
Very recommend and always able to answer all our questions and give us the design we wanted.
Thanks again

Reply from Kitchen World
We had a great experience from start to finish with Kitchenworld Waterford. John the design consultant was so good to deal with from the moment we entered the showroom. He displayed a great attention to detail and his knowledge and experience really helped us nail down a design that we were happy with. Our kitchen arrived on time with no issues and our fitter Chris has done an amazing job in piecing together our dream kitchen. He really took the time to make sure every detail was perfectly fitted. We genuinely couldn't be happier with the result.

Reply from Kitchen World
Excellent Experience – Highly Recommend
We recently purchased our kitchen from Kitchen World in Finglas and the whole experience was excellent from start to finish. The team were very helpful throughout the design process and took the time to understand what we wanted, while also offering great advice and practical ideas we hadn’t considered.
The quality of the kitchen is fantastic and the installation went very smoothly. Everything was delivered on time and the fitters were very professional and tidy.
What stood out most was the level of customer service – we always felt looked after and any questions we had were dealt with quickly.
Delighted with the end result and would have no hesitation recommending Kitchen World Finglas to anyone thinking about a new kitchen.

Reply from Kitchen World
We experienced great customer care from Devin - he was thorough and helpful from start to finish and was able to sort a couple of minor problems we had efficiently and as stress free as possible.
I am not entirely happy with the fitters and there were a few errors made while fitting our kitchen - initially it had been measured wrong, and then sockets in previous cupboards were fitted over and extractor fan was fitted upside down for example. So I would recommend being onsite and making sure you are happy with how everything looks and works while it is being fitted.

Reply from Kitchen World
Overall we had a good experience with Kitchen World longmile road. Devin was our salesperson and designer and he did a great job working with us to get a good price, keep the costs under control, and react to our design thoughts & preferences. The other staff in there were helpful also. Devin also responded well when there was some small problems with the fitting subsequently, as did Tony the fitter. Overall would recommend Kitchenworld for a good value good looking kitchen.

Reply from Kitchen World
We recently had our kitchen units, sitting room units, and utility room completed by Kitchen World Waterford, and we couldn’t be happier with the entire experience. From start to finish, they were were professional, attentive, and genuinely committed to delivering a top‑quality result.
A special word of thanks to John G at Kitchen World Waterford, who was an absolute pleasure to deal with. His guidance and attention to detail made the whole design process smooth and enjoyable. He listened carefully to what we wanted, offered thoughtful suggestions, and made sure everything was exactly right. Even after fitting, some minor adjustments were to be made, but John made the entire process very easy.
We also want to give huge credit to John, our kitchen fitter, whose craftsmanship is second to none. It’s clear he cares deeply about doing the job to the highest standard.
We would recommend Kitchen World Waterford, and both Johns in particular, without hesitation. If you’re looking for quality work and exceptional service, this is the team to trust.

Reply from Kitchen World
Hugh in Naas designed a wonderful kitchen and built-in unit for our sitting room. The quality of design and fittings exceeded our expectations. We are thrilled with the end result. Special thanks to Chris the fitter too, whose workmanship was top notch.

Reply from Kitchen World
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.