Kitchen World Reviews 

387
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and expertise in guiding them through the design process. Many highlight the exceptional customer service, noting that designers offer creative ideas and are attentive to individual needs, making the experience seamless and enjoyable. People are delighted with the high quality of the products and the finished kitchens, often exceeding expectations. However, some customers also noted occasional issues with the installation process, mentioning errors during fitting, such as incorrect measurements or misaligned components. Additionally, a few people experienced delays in project completion, including waiting for repairs or for stone work to be finished later than initially estimated.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the professionalism, efficiency,... See more

Product

People report positive experiences with product, with many customers absolutely delighted with their new... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the fantastic level of... See more

Quality

Consumers find quality to be positive, with many reviewers highlighting the exceptional quality of choices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

had the pleasure of dealing with john grace, who guided us throughout out kitchen journey. kitchen world was our first port of call and after having the pleasure of dealing with John's expertise we di... See more

Company replied

Rated 5 out of 5 stars

We recently got our new kitchen from Kitchen World, absolutely thrilled from start to finish was incredible. Michelle designed the perfect space ,she was so lovely and really did a fantastic design.A... See more

Rated 5 out of 5 stars

booked a consultation with kitchen world. we met with john grace. He immediately put us at ease and was very professional and easy to deal with. we got a fair priced quote and we decided to go ahead w... See more

Company replied

Rated 5 out of 5 stars

We’ve just had our brand-new kitchen fitted and honestly, we couldn’t be happier with the result! From day one of the design process, John at Kitchenworld, Waterford made everything so easy for u... See more


Company details

  1. Kitchen Supply Store
  2. Kitchen Furniture Store
  3. Kitchen Remodeler

Written by the company

About Kitchen World Kitchen World is one of Ireland’s leading kitchen manufacturers and retailers, proudly designing, manufacturing and installing kitchens for Irish homes for over 45 years. With showrooms across Ireland and a state-of-the-art manufacturing facility in Dublin, we combine locally manufactured kitchens with a premium German collection to offer customers a wide range of styles, finishes and price points. Our experienced design teams work closely with each customer to create kitchens that are both beautiful and practical, tailored to suit individual homes, lifestyles and budgets. From the first design consultation through to installation, our focus is on delivering a smooth and professional experience at every stage. At Kitchen World we believe great kitchens start with great design, quality materials and attention to detail. Every kitchen is built to last and installed by experienced fitters who take pride in their workmanship. We are proud to have helped thousands of customers across Ireland transform their homes, and we look forward to doing the same for many more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(387)

88 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A massive thank you to Gary who knew exactly what I wanted in a kitchen.

A massive thank you to Gary who designed our kitchen and Chris who installed it. We are absolutely delighted with the results. I felt Gary knew exactly what I wanted and fitted in all my wish list. From start to finish the process was stress free thanks to Gary. The kitchen was installed in one day and we are thrilled with the results. Thanks again!

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Completed Kitchen Exceeded Expectations

We are beyond thrilled with our new kitchen. The finished result is beautiful and everything we hoped for.... and more.
John the designer in the Waterford showroom was brilliant- creative, knowledgeable and professional. Our kitchen wasn't completed until about a week and a half later than planned due to a delay with the worktop, but John kept in constant contact throughout, updating us and making sure everything stayed on track. His effort and communication made the wait easier to manage.
The fitter, also John, was fantastic. His work was precise and the attention to detail really shows in the finished kitchen.
All in all, it was worth the wait, and we couldn't be happier. We would happily recommend Kitchen World, and especially both Johns in Waterford.

January 17, 2026
Unprompted review
Rated 1 out of 5 stars

Poor Installation Awful Customer Service

I had a horrible experience with Kitchen World, my dream kitchen turned into a kitchen nightmare the minute the fitter arrived. Late, incompetent and a complete disaster. Plans were incorrectly read of not read at all and it. The process unnecessarily stressful and I was left out of pocket. despite numerous emails to request management to call, I was assured they would by the Bray office, nobody did. Pay up front at your own cost! Company’s are only as good as their fitters and unfortunately they are hit and miss. Avoid

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

From the first time i walked into…

From the first time i walked into kitchen world in Finglas i got a very good feeling. I met Shannen and from day one she was so friendly, efficient, and professional. There was nothing too much trouble and i was very happy with the price. The fitter Jimmy was also so nice and he went above and beyond to make every thing with the kitchen perfect. I would highly recommend this company i am a very happy customer Thanks again Shannen and Jimmy

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

So professional highly recommend

We recently got our new kitchen from Kitchen World, absolutely thrilled from start to finish was incredible. Michelle designed the perfect space ,she was so lovely and really did a fantastic design.Alan fitted the kitchen a gentleman and amazing quality of work. The fact they have their own fitters was important to us and Alan was a pleasure to have working in our home.would highly recommend Kitchen world.
Thank you!

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

review of apartment kitchen install

hi there went with kitchen world for a new kitchen was very impressed with all aspects of the process Lianne had great suggestions and her ideas made the end result exceptional /regarding the kitchen fitter Alan he was Brillant and his standard of finish was very professional and lastly all the appliances that i received were of a very high standard and surpassed my expectations

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

5 star

5 star. The kitchen design consultant put so much time and effort into my kitchen and the fitter was so professional and did an amazing job. I highly recommend.

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely poor installation of kitchen

We Had our Kitchen installed very recently and it has been a nightmare ,The quality of the installatin process was a disgrace ,We have already had to make two complaints and still not getting anywhere

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

I cannot praise Patricia in the Cork…

I cannot praise Patricia in the Cork office enough- her experience, professionalism, patience, can-do attitude , support and prompt responses inspired great confidence & helped me have such a good experience of installing my new kitchen.

The kitchen fitting team were also great - their attention to detail & my needs, reliability and friendliness were so helpful.

The stone work from Templating to Fitting was so good, and worth the wait ( even though it was longer than originally estimated).

I would highly recommend Kitchen World Cork office, and in particular Patrica and thank them all for my FAB new kitchen.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I would highly recommend Shirley in the Cork branch. It was such a good experience and I love the result. She was very patient and provided lots of options.

November 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Experience - Fantastic Staff & Kitchen

I dealt with Shirley in Cork. She worked out ways to make our kitchen space work so well, it was incredible. She answered every query so quickly on email also. The product itself is high quality. The fitter did an excellent job. I would highly recommend them and in fact have sent a few people in and told them to ask for Shirley!

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

The Most Beautiful Kitchen in my First Home - From KitchenWorld Cork

I have the most beautiful kitchen in my very first home, and I couldn’t be happier!

A huge thank you to Trish, Conor, Damien, Paul and Kevin, from KitchenWorld Cork, for supporting me from the very beginning right through to the end. They were with me at every stage of the process.

The designers, Trish and Conor, truly have an exceptional eye for beauty and detail. They were incredibly patient with my English speaking and always understood my requirements clearly. They gave me so many valuable suggestions and always said, “If this were my house, I would…” — I could really feel their professionalism and genuine care.

Trish visited my home to take measurements, and everything was absolutely perfect. She also guided the worktop team, and the stone finish turned out amazing.

The fitters, Damien (with his little fella), Paul and Kevin, worked with outstanding efficiency and skill. Even the stone fitters complimented their work. I truly appreciate their effort.

Choosing KitchenWorld was one of the best decisions I’ve ever made. I honestly and highly recommend them to anyone looking for a kitchen!

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

We had an amazing experience with…Shirley

We had an amazing experience with Kitchen world, particularly with Shirley at the Cork branch.
She was excellent, came up with brilliant ideas, listened to our needs and the result was beyond our expectation.

She was very patient and understanding. Just fabulous to work with! Thank you Shirley for an amazing job.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

John at Kitchen World in Waterford

John at Kitchen World in Waterford could not have been more helpful. He was attentive to our needs, and accepting of the challenge of our our small kitchen space.
He provided exceptional personal attention. There were delivery issues with suppliers, but he was always on hand to solve them as soon as he could.
Customer service above and beyond.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

The kitchen is the center of the home

The kitchen is the center of the home, big or small it is the room that family, friends gather, even it is only for a “cuppa” or a five course meal.
So where does one start?
There are so many choices out there but I do not hesitate to recommend Kitchen World Waterford and in particularly JOHN GRACE.
From my first to my last visit to the showrooms John was there with his listening ear and sensibility, practical advice, polite, giving all his time, never rushed. Did not try to oversell, kept within my budget.
Even after a few changes on my part and believe me there were a few, again John listened and worked with me to put the changes in place.
Note that I have used the word “listen” on more than one occasion and that is a true gift that John has.
A very sincere ThankYou John from a very happy customer.
The kettle is always on the boil.

May I also say a big thank you to the fitter Richard Keegan and his son.
My kitchen is not a big area so when they arrived for the installation there was a very restricted area to work in with all the materials stacked high but they just took a deep breath and got going.
It was a very long day for them but they finished at 7.30pm and left a very happy customer.

If I may I would like to give the manufacturers something to think about.
The labels that are attached to the panels do leave a not so nice sticky surface so perhaps a new label to be considered.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Cannot recommend highly enough!

Cannot recommend highly enough!

Michelle and the team in the Long Mile Road showroom walked us through each step in the process, providing support, advice, trouble-shooting and generally taking the sting out of a kitchen renovation. They were knowledgeable, professional and friendly, as were all the contractors they recommended.

We are DELIGHTED with the finished product, and would highly recommend the team to anyone who is thinking of updating their kitchen.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to Lorna in Kitchen World Bray

Thanks to Lorna in Kitchen World Bray, who was absolutely fantastic in assisting with our new kitchen design. Was so pleased with the overall finish and quality of our new kitchen is excellent – I couldn’t have asked for more!
Lorna was brilliant — so helpful, patient, nothing was too much to sort and always quick to respond. She made the whole process easy from start to finish. I would have no hesitation in recommending Lorna and Kitchen World Bray to anyone looking for a new kitchen.

July 13, 2025
Unprompted review
Rated 5 out of 5 stars

*⭐️⭐️⭐️⭐️⭐️ 5/5 Review*

*⭐️⭐️⭐️⭐️⭐️ 5/5 Review*
"I recently had the pleasure of working with Kitchen World, and I must say, they exceeded my expectations in every way! From the initial design phase to the final installation, the team was professional, efficient, and truly passionate about delivering exceptional results.

A huge shoutout to *Gary from Waterford* for his incredible design skills. He listened to my ideas, provided valuable insights, and created a stunning kitchen design that perfectly captured my vision. His attention to detail and expertise made the design process seamless and enjoyable.

The installation Single man Army, led by *Chris*, were absolute rockstars! punctual, courteous, and meticulous in their work. The installation process was smooth, and Chris ensured that every aspect of the kitchen was installed to perfection.

The end result is a beautiful, functional kitchen that has transformed my home. I couldn't be happier with the final product, and I would highly recommend Kitchen World to anyone looking to renovate their kitchen. Their professionalism, expertise, and commitment to customer satisfaction are truly commendable.

Thank you, Gary and Chris, for an outstanding experience! 🙏🏼👏"

October 1, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look