Kleyn Vans Reviews 

1,750
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very professional handed deal with Mr Marcel Balsters! Quick response, and in matter of 2-3 days, we have our new van! Highly recommend!

Company replied

Rated 4 out of 5 stars

All the documents and licence plates were ready as planned, the car clean, great help from Bogdan Dumitru. There was an issue with too much oil in the engine noticed after leaving the premises, but h... See more

Company replied

Rated 5 out of 5 stars

I have been to quit some car and van dealers so far and this one was by far the best service I ever experienced. Very welcoming and helpful team. They are very flexible and try to find a solution fo... See more

Company replied

Rated 5 out of 5 stars

My business experience with kleyn vans is since 2017 when I have bought my first good quality cooling truck. Since then I ended up buying 4 Renault Master vans. They only sold fair vans, I could progr... See more

Company replied

Company details

  1. Car Dealer

About Kleyn Vans

Written by the company

Kleyn Vans is one of the largest independent commercial vehicle dealers worldwide and we have been so for more than 105 years. We understand how important the right van is for your business. That is why you can choose from a wide selection of +700 used vans, including all brands. We also arrange your accessories, construction, and financing.

With a stock of over 700 vans of all brands, years of manufacturing, and price ranges, there is always a van that suits you the best. Additionally, at our office in Vuren, The Netherlands, we have everything you need for your new commercial vehicle in one place. Fast, affordable, and reliable.

Thanks to our experience and expertise, we know what we're talking about. Moreover, every van undergoes a technical inspection under the supervision of TÜV Nord upon arrival. The complete information from the test report is provided with each vehicle as standard. This way, you know exactly what you're buying.

Visit our website

Written by the company

A Kleyn Van with Kleyn service!
Kleyn Vans is one of the largest independent traders of used vans in the world. You can choose from a continually changing stock of 600 used vehicles. Our range includes all European and Asian brands, model years and price categories. Our way of doing business has stood the test of time for more than 90 years and is still counting. At Kleyn Vans you know exactly what you are buying and you get the services you deserve and the the best possible price.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,750)

40 reviews in the last 12 months

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Rated 2 out of 5 stars

The vehicle was sold to us almost in…9/2021

The vehicle was sold to us almost in immobile condition. A total of three times we returned to your service, where we were told that you would repair the vehicle and it would take another 4 days. You did not have the vehicle ready for the customer at all. from our point of view, it was not an honest business

October 23, 2021
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Reply from Kleyn Vans

Dear Mr. Jan, unfortunately you are not happy. I checked what happened and this is what i found:
We have made a special discount , and added for free the export papers and number plates , and we agreed a special price of 15500 €.
It was a Van with 345.000 km .
Before your driver came we have checked the oil, water and lights, change rear brakes , battery was changed , we made a new technical inspection Apk , changed some lamps and plastics,
Removed a edc mail function and did a regeneration process and mounted the nr. Plates.

After your driver drove away unfortunately a lamp , mail function on dashboard came back.
We have tried to solve this problem in our workshop , some cable was bad and we repaired the cable and thought this last problem was solved , again the mail function came back ,
After checking again with our workshop manager and diagnostic laptop , we found a mail function in a Lambda -Sensor , which we did not had on Stock and would take 1 or 2 days to get this special lambda sonde on chassis nr.

We discussed this problem and solution by phone , and after we agreed , we wrote a letter that you would change this Lamda sensor in your country at your Iveco dealer (see below) on our cost of 400 €.
I was trying to call you but couldn't reach you. Please call me and let's see if there is something we can do, thanks in advance, Dave Nijssen +31-651160798

Rated 5 out of 5 stars

The most reliable car dealer

Always one of the most reliable car dealer. Got the auto for my company with a good condition and great price! The after-service is also very nice. Will come back for sure.

October 19, 2021
Unprompted review
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Reply from Kleyn Vans

Dear customer,

Thank you for your positive review, we’d like to wish you many safe kilometres!

Team Kleyn Vans

Rated 5 out of 5 stars

Good service

Good service, very friendly.

October 14, 2021
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Reply from Kleyn Vans

Dear customer,

Thank you very much for your review, we are very glad to hear you’re satisfied with our service provision. We look forward to seeing you again!

Team Kleyn Vans

Rated 3 out of 5 stars

They were very helpful and receptive to…

They were very helpful and receptive to my all sugestions. I bought a van rated ”Top Ocasion” - and that for mi it means as good as a new one. The front tires were deformed and I had to replace it, and also in the near future I must change something at the power-train coupling

October 11, 2021
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Reply from Kleyn Vans

Dear customer,

Thank you very much for your review, we are sorry to hear you're experiencing problems with your vehicle. Please contact us on +31183-668444, so we can look into your situation together.

Team Kleyn Vans

Rated 5 out of 5 stars

Professional van dealers !

Kleyn Vans is a trustworthy professional. Pieter Dave Kroon who was my direct contact helped me to export to Africa a vehicle within a very short time frame (3 days!!) together with his team. We would have missed the boat if he was not responsive.
On top of that there is plenty of choices in stock with a fair price. I will probably buy more in the coming weeks

September 29, 2021
Unprompted review
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Reply from Kleyn Vans

Hi Ken,

Thank you for sharing your positive experience. I loved it all and hope to do more business with you in the future. Always welcome! We'll keep in touch.

Greetings Pieter Dave Kroon and the rest of the Kleyn Vans Team - bestelbus.nl

Rated 5 out of 5 stars

Top service!

July 9, 2021
Unprompted review
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Reply from Kleyn Vans

Beste EdP,

Dank voor uw review, we zijn blij te horen dat u tevreden bent over onze dienstverlening. Graag tot ziens!

Team Bestelbus.nl - Kleyn Vans

Rated 5 out of 5 stars

Online shopping

Last September I bought a van from Kleyn vans - online. Nice service no problems. At my request, the car was sent to the United Kingdom. there was a small mechanical problem but after consulting with customer service, the matter was cleared. It is a professional company. I recommend.Jan.

April 14, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service, highly recommended.

We bought a second hand 2012 Ford Transit from Kleyn vans. Their offer was clear, and the sales man Marcel was friendly, honest and professional. This is not your typical second hand car retailer!

After we had bought the van, we discovered that the engine had some internal damage. This is the last thing you want to find out after you have bought a second hand vehicle, but to our absolute relief Marcel and his colleague Max made the whole experience painless.
We were able to have the van repaired at our local Ford garage, and the guarantee we bought with the van was honoured to the letter.

Not only that, but Kleyn agreed to pay the excess as the issue with the engine was present before we had bought the vehicle. Since we had spent ages saving up the money to buy the van to convert to a camper to travel with this was a lifesaver.

Throughout the whole process their communication remained excellent, and their friendly manner never wavered.

Thanks again Marcel and Max for all the help, and even though we had a hiccup it couldn't have been dealt with better.

March 24, 2021
Unprompted review
Rated 1 out of 5 stars

absolutely terrible keep away from this…

absolutely terrible keep away from this company ,left the uk to collect truck and it wasnt checked ??drove 5 miles and edc /boost pressure turbo fault ,,left my son outside in the cold all day long and then said they cant fix it after there so called mechanics ,trying different parts of another vehicle in stock !!my son is a very well trained mechanic and he told them what the fault would be so after a night in a hotel missed crossing back and half the next day they decide to agree it was the turbo at fault !!! decided to get a refund and go elsewhere to purchase as messed about too much !! bas vans is where you should go great service and truck lucas was fantastic !!! stay away from klyen vans !!!!! terrible !!!!

December 9, 2020
Unprompted review
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Reply from Kleyn Vans

Dear Josh,

Thank you for your review, you are most welcome to share your experiences. However, I would like to encourage you to tell the full story.

Things didn’t go as planned that’s for sure. But we did our absolute best to find a fitting solution, we even offered to change the turbo and have the van shipped/ transported to you free of charge! You opted for another solution, in which we cooperated without hesitation. We regret what happened but you cannot deny that we did our outmost best to compensate you for the inconvenience that you had suffered.

I have to complement you on your flexibility as you were reasonable and happy with the solution we reached. I even recall you telling me “issues happen and you look forward to doing business in the future”.

We would be happy to business with you again and compensate your inconvenience in our next deal!

Kind regards,

William Geurtsen
Kleyn Vans

Rated 5 out of 5 stars

A quality service to match the purchase

Reserved, then purchased a closed boxed van online. Travelled from Ireland by motorcycle to collect the van. All paperwork, temporary insurance and export plates were ready upon my arrival. Dealt with Marcel from the outset. A most pleasant experience throughout. The quality of the van exceeded my expectations. Would most certainly purchase from Kleyn's again.

September 1, 2020
Unprompted review

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