Knightsbridge Commercial Reviews 

679
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, making interactions pleasant and productive. Many people highlight the excellent service provided, noting the efficient guidance and smooth processes throughout their experience. Reviewers frequently appreciate the swift response times and clear communication, which contributes to a positive overall engagement. However, some people mentioned experiencing slow response times and needing to chase for updates, with simple questions sometimes taking weeks to be addressed. A few other people also felt that communication could be inconsistent, noting instances of high-pressure tactics or a lack of follow-through after initial contact.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

People report positive experiences with service, often highlighting the professionalism, helpfulness, and... See more

Customer service

Consumers find customer service to be positive, highlighting excellent communication and proactive support... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the proactive and prompt... See more

Customer communications

Customers had positive experiences with contact, noting that the company provides many potential buyer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Selling a business is never an easy decision. From day one having Leanne Boulding by our side made is feel much more comfortable. Her regular none pushy check ins are very much welcomed. Our decisi... See more

Company replied

Rated 5 out of 5 stars

Knightsbridge Commercial have been an absolute pleasure to deal with from the very outset! The moment the first contact was made, I was extremely impressed with their professionalism, attention to... See more

Company replied

Rated 5 out of 5 stars

Great meeting with Chris Darroux at Knightsbridge. For an SME like ours it would be a perfect fit and a well tailored service. Chris did an excellent job presenting Knightsbridge, explaining process,... See more

Company replied

Rated 5 out of 5 stars

When I decided to use Knightsbridge to help me sell my company, I was contacted by Leanne Boulding and she told me that she would be dealing with selling my company. She has been professional and als... See more

Company replied


Company details

  1. Business Broker
  2. Commercial Agent
  3. Commercial Real Estate Agency

Written by the company

Knightsbridge Commercial (part of the K3 Capital Group) are the UK’s leading business sales brokers, offering a comprehensive, nationwide service to business owners who are selling their business. A business sale is achieved by introducing a multitude of buyers, offering our client choice through a range of offers from prospective purchasers. At Knightsbridge, we are dedicated to marketing your business to the widest range of buyers possible, giving you the best chance of a successful sale. Our comprehensive approach ensures your business is advertised both online and offline, in order to capture the widest possible audience. Our Commercial Directors will take the time to understand your requirements and the attributes of your business and property in order to tailor a marketing plan best suited to your requirements and thus generating the maximum levels of interest in your business. At Knightsbridge we combine the extensive resources and infrastructure of a large company with a personal and dedicated team approach. If you are thinking about selling your business, please call us on 01204 555080 for an initial confidential chat.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

679 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(679)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Harriet's Service

Harriet has been exceptional in all that she does , we really enjoy working with her and she should keep up the great work.

November 7, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Amir,

Thank you for your feedback regarding Harriet— we’re delighted to hear you have had a positive experience working with us! Hopefully we find you a suitable opportunity soon!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

I have recently sold my families…

I have recently sold my families business with Knightsbridge and what a job Leanne did !

To say the buyer was interesting is probably far from the truth of it all. It was a very challenging sale and extremely complex. Leanne was so much help all the way through. She didn’t just help to sell the business but she was there emotionally as well. She guiding us through a total mine field of things I had very little knowledge on. She always had time to explain everything to me and reassured me so it made the whole experience that much easier.

This sale was not easy and I think it will be one she will remember forever ! But she got the job done, there were times I wanted to give up but she was always so supportive and guilded me through. Can’t thank her enough and the team behind her. Who were always there to help if Leanne was not available. I would highly recommend using knights bridge.

November 6, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Clair,

Thank you for your five-star review in connection with Leanne! I will make sure to pass your comments across to Leanne! We are glad to hear of your recent completion and wish you the very best in your future endeavours!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Good communication


Jasmine has been a great help.

November 5, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Terry,

Thank you for your review in connection with Jasmine! We are pleased to hear of your experience in dealing with Jasmine and hope to find you the perfect business soon!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 1 out of 5 stars

The company take ages to get back to…

The company take ages to get back to you some times don't even bother, if I was a company selling with theses I would think twice.

October 14, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Gavin,

Thank you for your review. I am unsure on what opportunity this is in reference to as on our system as I can see that you have received responses from all my colleagues regarding businesses you had received interest in.

We would like to resolve this as soon as possible, so if you can please contact us on 01204 555050 and speak to a member of the team, that would be great.

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Selling a business is never an easy…

Selling a business is never an easy decision. From day one having Leanne Boulding by our side made is feel much more comfortable. Her regular none pushy check ins are very much welcomed. Our decision changed and we decided to no longer sell our business and Leanne's reaction was brilliant and full of support.

October 6, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi James,

Thank you for your five-star review regarding working with Leanne! We are pleased to hear of your positive experience with ourselves.

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Charlotte was very helpful

Charlotte was very helpful

October 2, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

HI Matt,

Thank you for your review in connection with Charlotte! We are glad to hear of your experience in dealing with ourselves!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Excellent and responsive service from…Jasmine

Excellent and responsive service from Jasmine who provided all the details required, correctly and accurately understood our enquiry brief and was very helpful throughout our contact. Our company is actively involved in acquiring companies and will be pleased to work with Jasmine in the months ahead.

September 25, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Steve,

Thank you for your five-star review in connection with Jasmine! We are glad to hear of your positive experience with ourselves and hope to find you the perfect business soon!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Friendly business brokers

So far very good experience (I have liaised with Matthew and Jasmine). Unfortunately, it has not turned into an acquisition yet, but the brokers seem eager to help and support.

September 26, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Gatis,

Thank you for your review regarding Matthew and Jasmine! Pleased to hear of your experience in dealing with ourselves, and hopefully we find a suitable acquisition for you soon!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 1 out of 5 stars

A lot of time wasted

Rewriting again after initial review was removed upon request of Knightsbridge. I've been dealing with Jennifer M. (apparently can't use full name else it'll be removed), who has been quite frankly - awful. I've had to chase, and chase, and chase - and as a buyer, that's unacceptable. It means you're not serving me as an investor, and you're not serving your paying client as a seller. The most simple and basic questions don't get answered for weeks at a time, and when they do finally remember to get back in touch with you, it's totally irrelevant to what you requested, anyway. Terrible, terrible service - and a terribly poorly run company. If you're an investor / business buyer, then avoid. Plenty of other business brokers who actually want to help get deals done - Knightsbridge unfortunately are not one of those brokers in my experience.

September 22, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Ben,

Thank you for your review. I believe my colleague has been in touch with you surrounding your comments above and we had resolved the situation. We are keen to resolve this as amicably as possible. Please can you contact our offices as soon as possible.

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Excellent Service

They worked very hard to achieve the sale. Sara Thomasson in particular was very professional and responded quickly to any questions/ issues. I would highly recommend.

September 18, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi John,

Thank you for your review in connection with Sara! We are pleased to hear of your experience with ourselves and glad to hear of a successful sale!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Working with Sara was a delight as we…

Working with Sara T was a delight as we made our most recent acquisition. In what wasn't the simplest of transactions given the vendors lack of experience in selling a business it was helpful to have someone I could speak freely with throughout the process.

September 11, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Dylan,

Thank you for your five-star review regarding Sara! Congratulations on your acquisition!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

I’ve found Matthew to be professional

I’ve found Matthew to be professional, polite, and attentive in his communication. He consistently shares opportunities in a clear and timely manner, and his approachable style makes it easy to engage with him. Matthew demonstrates genuine effort to build rapport and provide a helpful service.

September 12, 2025
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Temitayo,

Thank you for your review regarding Matthew! We are thrilled to hear of your positive experience with Matthew!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Jasmine was very helpful and…

Jasmine was very helpful and professional. Thank you for your help Jasmine .

September 12, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi,

Thank you for your five-star review in connection with Jasmine! We are pleased to hear of your experience in dealing with ourselves!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Knightsbridge are always helpful and…

Knightsbridge are always helpful and friendly - it is a pleasure to work with them - I was particularly impressed by Charlotte Murrayrecently - who not only went out of her way to remind me to do something, but she also did it in such a lovely way and was so helpful on the phone - Thanks Knightsbridge and thanks Charlotte - Tim Downes

September 11, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Tim,

Thank you for your five star review in connection with Charlotte! We are pleased to hear of your experience in dealing with ourselves, and hope to find you the right opportunity soon!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Great experience with Knightbridge thanks to Charlotte

Really good experience with Knightbridge ,with clear and timely communication .Special thanks to Charlotte for her diligent support and assistance throughout.

September 11, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Tanu,

Thank you for your five-star review regarding Charlotte!

We are glad to hear of your experience in dealing with ourselves and hope to find you the perfect opportunity soon!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 1 out of 5 stars

More Spam to a Guessed Email Address


“Following up on the letter” - err, no.

Spam email to a guessed (non existent) email address, but caught in a catchall mailbox.

Why do you you do it Ma**n B**rs?
Do you think I will be impressed?

Shady outfit, using underhand marketing techniques.

Should I ever wish to sell my business, I will NOT use this outfit.

Chloe - please explain why, when you are “committed to an anti spam permission based policy” are you sending me unsolicited emails to an email address that has never existed?
Also, how come M@rtIn B@@rs can’t spell his first name correctly on his email signature?

September 3, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Philip,

Thank you for your review. Our mailer was sent to you regarding the sale of your business, to explore if this is an option you are looking into. If this is something which isn't of interest, we urge you to contact us so we can remove your details from our database, or alternatively, on the email sent to you there is an option to 'Unsubscribe' to our emails.

If there is anything we can do to help further assist you, then please do let us know.

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

The team at Knightsbridge have been…

The team at Knightsbridge have been excellent in guiding me through the sale preparation process. Kate and Jonathan were both clear, responsive and professional, and they turned around the documents quickly while making sure my business was represented accurately. Everything felt straightforward and well supported. Very pleased with the service so far and looking forward to the next stage.

September 5, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Joanna,

Thank you for your review in connection with Jonathan and Kate. We are pleased to hear of your experience so far with ourselves and look forward to continuing to work with you!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

I enquired about a business for sale

I enquired about a business for sale. Whilst I decided that the opportunity didn't fit my goals, Jasmine was very responsive and helpful with questions.

September 4, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Georgia,

Thank you for your five-star review regarding Jasmine! We are glad to hear of your experience with ourselves and look forward to working with you on other opportunities.

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Very encouraging initial call with Jay…

Very encouraging initial call with Jay and I am excited to see how the process of selling my 23 year old drinks business via KBS goes over the next few months.

August 1, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Gary,

Thank you for your review in connection with Jay! We are pleased to hear of your positive experience with us so far and look forward to working with you!

Kind regards,
Chloe McNulty
Operations Support Manager

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