Knightsbridge Commercial Reviews 

679
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, making interactions pleasant and productive. Many people highlight the excellent service provided, noting the efficient guidance and smooth processes throughout their experience. Reviewers frequently appreciate the swift response times and clear communication, which contributes to a positive overall engagement. However, some people mentioned experiencing slow response times and needing to chase for updates, with simple questions sometimes taking weeks to be addressed. A few other people also felt that communication could be inconsistent, noting instances of high-pressure tactics or a lack of follow-through after initial contact.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

People report positive experiences with service, often highlighting the professionalism, helpfulness, and... See more

Customer service

Consumers find customer service to be positive, highlighting excellent communication and proactive support... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the proactive and prompt... See more

Customer communications

Customers had positive experiences with contact, noting that the company provides many potential buyer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Selling a business is never an easy decision. From day one having Leanne Boulding by our side made is feel much more comfortable. Her regular none pushy check ins are very much welcomed. Our decisi... See more

Company replied

Rated 5 out of 5 stars

Knightsbridge Commercial have been an absolute pleasure to deal with from the very outset! The moment the first contact was made, I was extremely impressed with their professionalism, attention to... See more

Company replied

Rated 5 out of 5 stars

Great meeting with Chris Darroux at Knightsbridge. For an SME like ours it would be a perfect fit and a well tailored service. Chris did an excellent job presenting Knightsbridge, explaining process,... See more

Company replied

Rated 5 out of 5 stars

When I decided to use Knightsbridge to help me sell my company, I was contacted by Leanne Boulding and she told me that she would be dealing with selling my company. She has been professional and als... See more

Company replied


Company details

  1. Business Broker
  2. Commercial Agent
  3. Commercial Real Estate Agency

Written by the company

Knightsbridge Commercial (part of the K3 Capital Group) are the UK’s leading business sales brokers, offering a comprehensive, nationwide service to business owners who are selling their business. A business sale is achieved by introducing a multitude of buyers, offering our client choice through a range of offers from prospective purchasers. At Knightsbridge, we are dedicated to marketing your business to the widest range of buyers possible, giving you the best chance of a successful sale. Our comprehensive approach ensures your business is advertised both online and offline, in order to capture the widest possible audience. Our Commercial Directors will take the time to understand your requirements and the attributes of your business and property in order to tailor a marketing plan best suited to your requirements and thus generating the maximum levels of interest in your business. At Knightsbridge we combine the extensive resources and infrastructure of a large company with a personal and dedicated team approach. If you are thinking about selling your business, please call us on 01204 555080 for an initial confidential chat.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

679 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(679)

126 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Charlotte was very quick at responding…

Charlotte was very quick at responding and was professional throughout our short interation.

July 31, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Richard,

Thank you for your five-star review in connection with Charlotte! We are happy to hear of your experience with us!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Excellent service

I have been working with Leanne Boulding over the course of selling my business and she has been extremely helpful and communicative. The eventual partial sale took a long time but that was due being a niche very specialised business with a limited number of potential purchasers, there were a few tire kickers along the way however Leanne reworked the marketing a few times and eventually we were able to do a partial sale for more than the asking price. Very happy with the outcome and would recommend this company.

July 16, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi,

We are happy to hear of your recent completion, and your experience in dealing with Leanne! Wishing you the best of luck with your future endeavours!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

I have been working with Neil Weaver…

I have been working with Neil Weaver over the past few months as the buyer of a business. I found him to be very helpful, knowledgeable and easy to deal with, and he definitely helped to make sure the purchasing process ran smoothly.

July 16, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Diane,

Thank you for your review in connection with Neil! We are happy to hear of your experience in dealing with Neil. Wishing you luck with your future endeavours!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

I just want to shout a BIG Thank you to…

I just want to shout a BIG Thank you to Sara for the amazing customer service and work done .
I recommend 100% this site.
Thank you Sara AGAIN….!!!!

July 15, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Giuseppe,

Thank you for your 5-star review in connection with Sara! We are pleased to hear of your experience, and I will pass across your lovely comments!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

As a buyer Knightsbridge have always…

As a buyer Knightsbridge have always been professional to deal with. My thanks to all the team. Rob Hill-Smith, Director, Perrin & Partners

July 14, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Rob,

Thank you for your five-star review! We are pleased to hear about your experience with us! We look forward to continuing working with you, to hopefully find the perfect business!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Peter Taberner provided an excellent…

Peter Taberner provided an excellent service. We sold the business in a couple of days. Knightsbridge provided a great and personal service and would thoroughly recommend them.

June 30, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Tracy,

Thank you for your review in connection with Peter! We are glad to hear of your experience with ourselves! We wish you all the best for your future endeavours!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 4 out of 5 stars

Saahil Chatoo has been brilliant in…

Saahil Chatoo has been brilliant in helping manage the process of me buying a new business. His communication has been great and he kept the process moving at a really good pace. If you're using Knightsbridge Saahil is brilliant.

July 3, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Trish,

Thank you for your review in connection with Saahil! We are pleased to hear of your experience with ourselves, and hope to continue this relationship!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 4 out of 5 stars

Quick and precise response

Quick and precise response. Comprehensive information. A good service

July 3, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Martin,

Thank you for your review! We are glad to hear of your experience with ourselves! Hopefully we find a business that suits your needs shortly!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Sara Manville was extremely helpful in…

Sara Manville was extremely helpful in sharing relevant information in the business!

June 6, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Rakan,

Thank you for your review! We are pleased to hear of your experience with ourselves in connection with Sara Manville. I will be sure to pass across your comments!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 4 out of 5 stars

Helen was great

Helen, our contact, was extremely helpful.
She brought the sale to a succesful conclusion.

June 20, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi David,

Thank you for your review in connection with Helen! We are glad to hear of the successful completion! Wishing you all the best!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Selling my business

Knightsbridge bridge have been so helpful in selling my business, their professional and take care of everything, looking forward to selling my business

June 23, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Justin,

Thank you for your five-star review! We are delighted to hear of your experience so far! We look forward to working with you!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Cannot recommend this company enough

Cannot recommend this company enough
They have been on point with communication and fully understanding my needs
Thank you 🙏

June 17, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Nicole,

Thank you for your 5-star review! We are glad to hear of your recent positive experience! We are excited to continue working with you.

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Good experience with Rose Fitzsimmons

Good experience with Rose Fitzsimmons, very courteous and helpful over email.

June 16, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Muhammad,

Thank you for your review regarding Rose! We are pleased to hear of your positive experience with ourselves!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Matthew Ramsden has been particularly…

Matthew Ramsden has been particularly helpful. Great customer service.

June 16, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Alex,

Thank you for your five-star review in connection with Matthew! I will be sure to pass your comments along! We look forward to continuing working with you.

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

I had a great experience with the team

I had a great experience with the team. Matthew from administration was very helpful and kept me updated by following up on everything I needed. Sara, the sales negotiator, was also fantastic in helping us move things forward with a potential purchase. Thanks to both for their support and professionalism.
Sofia

June 3, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Sofia,

Thank you for your 5-star review! I will pass your comments across to Matthew and Sara, we are pleased to hear of your positive experience so far!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Great service as always!

Always helpful and prompt with information and follow ups which is needed to make my the process and experience seamless. Thank you and look forward to continued work together!

June 6, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Sarah,

Thank you for your review! We are happy to hear of your recent positive experience, and we look forward to working with you further!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Partnership

We’re an M&A group focused on healthcare acquisitions and engaged Knightsbridge for a recent transaction. Initially, we worked with Ben Hunt (now departed), who was highly responsive and thorough in providing all the necessary information. He was proactive on calls and quickly actioned key steps — it genuinely felt like he was representing our interests as much as the seller’s.

In the final stages, we worked closely with Leanne Boulding, who was exceptional. Her swift responses and decisive actions helped us complete the transaction faster than expected.

Knightsbridge proved to be a reliable and effective partner, and we look forward to working with them again on future opportunities.

May 28, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Harvey,

Thank you for your review! We are pleased to hear of your positive experience with ourselves, and your comments regarding both Ben and Leanne! Looking forward to working on other opportunities with yourselves!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 3 out of 5 stars

The Good and The Bad

The Good
They found a buyer for our business
Paige was first class. Kept me informed all along and chased what needed to be chased.

The Bad
The valuation, on which the fee was loosely based, was grossly inflated
The various departments which interrelated with me didn't seem to talk with each other
The process of getting to market took longer than suggested at sign-up. Staff shortages?

May 30, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Neil,

Thank you for your review. I believe my Operations Manager has been in touch to discuss your comments and come to a resolution.

Just to advise, we don't provide valuations on a business, we offer a business appraisal of what we hope to achieve should your business come to market. Due to the growth of the company, we have expanded in various departments and strive to give a dedicated service to all of our clients.

If you can contact my Operations Manager who you recently spoke with, that would be great.

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

On my initial enquiry I was dealing…

On my initial enquiry I was dealing with Sana who has been most helpful and answered all my questions.
Great service

May 29, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Chris,

Thank you for your 5-star review! I am pleased to hear of your experience in dealing with Sana has been positive! We hope to find you the perfect opportunity soon!

Kind regards,
Chloe McNulty
Operations Support Manager

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look