We cannot speak highly enough of Kate Herbert. Our house sales and purchase was meant to be straightforwards, it was anything but. from the very beginning Kate made the process simple and her response... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Knights is unique in the UK legal and professional services sector and we are redefining our industry. Continuing to increase our geographical coverage and build the scale of our operations, we have become one of the largest collaborative professional services teams in the UK through our strong culture and corporatised model, meaning Knights is now increasingly becoming recognised as the business of choice for more clients and professionals. Pioneers for a new type of professional services business; we operate a unique and proven model which has created a strong and resilient platform for growth. We continue to make good progress against our vision of leading the regional market in the UK, consistently delivering high quality services to our clients across an ever-increasing range of services and sectors. More than 1,100 professionals now work as one team offering a distinctive blend of local knowledge aligned with national capability and presence to deliver a premium client experience.
The Brampton, ST5 0QW, Newcastle-Under-Lyme, United Kingdom
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A consistent source of reassurance during a stressful experience.
In particular both Linda Gregory and Nick Raynor were very helpful and highly professional.
House move now completed with no outstanding difficulties.

Reply from Knights Professional Services
Recently used the team Knights Sheffield for the sale and purchase of our home. Linda and Lauren went above and beyond at all times, dragging the rest of the change through to completion. Thank you 👏🏻👏🏻👏🏻

Reply from Knights Professional Services
The staff were always pleasant and helpful and the response was quick and efficient.

Reply from Knights Professional Services
Samantha Kidd and Ian Peach from the Portsmouth office handled a property transfer. I found them very knowledgable, swiftly responsive to any communication and highly efficient, this gave me great confidence in their service which all went smoothly. Thank you.

Reply from Knights Professional Services
Megan Andries did a fantastic job- I was very impressed. I appreciated her professionalism throughout the transaction and really felt that she protected my interests.

Reply from Knights Professional Services
Devika Jayasinghe handled both my sale and the purchase of my new home, assisted by Nick Poynton. Both were easy to contact so communication was excellent. Devika dealt with matters quickly and efficiently. Both Devika and Nick were professional and courteous and gave me great support throughout.

Reply from Knights Professional Services
Huge thank you to Jamie Noel and Saskia Gokani with the work they did for the purchase of my property. Very timely and professional service. Great communication throughout the whole process

Reply from Knights Professional Services
Knights have been wonderful, especially Rosemary Alderson, my solicitor, who navigated me through acrimonious divorce. I wouldn’t have my end result without her. Calm, professional, tenacious, finger in the ball. Specialist in pensions. From a divorced lady, living happily now in her own home. Thanks Knights and Rosemary.

Reply from Knights Professional Services
I have recently completed the sale of a property and knights have been great throughout, from the initial conversation to the completion i have felt at ease and confident in all Knights have done,a massive part of my experience was dealing with Nick Raynor who I must say was absolutely fabulous throughout the process, Nick was always professional throughout what can only be describe as difficult circumstances he always kept me up to date with all information and chased after the estate agent and buyers solicitor without me having to ask, I can not thank Nick enough for all the work he put into this and I can not put into words how much I would recommend Knights and especially Nick. If I was ever to need a solicitor then Knights would be my first thought.

Reply from Knights Professional Services
Knights solicitors and in particular Gethin Lloyd and his team provide professional services and guidance throughout the sales process. He was always available to speak to if required and promptly responded to emails . We were kept updated throughout the process. I would highly recommend Knights Solicitors

Reply from Knights Professional Services
Huge thanks to Amanda and Samantha for their support with the transfer of my property within tight timescales. Professional, great communication and extended a human touch, empathetic to my circumstances. Knights were recommended to me and didn’t let me down! Thank you

Reply from Knights Professional Services
Very professional and efficient in dealing with my mother’s estate in what was a very difficult time very quick in responding to any questions I had very helpful in all aspects

Reply from Knights Professional Services
Knights Plc. Professional Services. I gave a 5-star rating as I found them to be professional, knowledgeable, giving good advice, promptly communicating, and treating me as a valued client.
The members of staff at Knights Solicitors are excellent, particularly Sally Peake and Louise Nunns. Their communication skills were always prompt, answering emails and phone calls straight away. They dealt with any queries quickly. I was kept inform at all times, Very Professional and knowledgeable giving good advice where necessary. I felt I was a valued client, not just a number.
You have their full attention, covering legal aspects of transferring a property, with guidance all the way.

Reply from Knights Professional Services
IBB Law now Kinghts completely messed up a straight forward cash purchase and lease extension. Took forever, lost us the lease extension, incorrectly served notices, accepted no responsibility and caused significant consequential losses. They failed to follow the correct legal process and have now messed us around without settlement for three years racking up huge legal costs. The partner responsible should be fired for his shocking mismanagement of the staff involved and failure on the process. IMHO he acted improperly and without proper care and diligence and bad advice. When he realised the mess up he dropped us as clients and fired the issue off to the IBB liability insurer’s solicitor who have charged person handling it numerous times trying to burn us out and bankrupt us through paying fees to fight them. Absolutely shocking experience - STAY AWAY from these crooks. UPDATE spoke to KNIGHTS Complaints team about IBB over a week ago and still had ZERO response.

Reply from Knights Professional Services
The experience I had with Knight’s Professional Services was fantastic! Assisting me with the legal side of getting on the property ladder and purchasing my first home. Charlotte Goodson & Lucy McKenna were quick to respond to my enquiry’s and were happy to help in any way they could.
I highly recommend!!

Reply from Knights Professional Services
Kate Herbert dealt with both the sale of my house and joint purchase of our new home. Can honestly say we only have great things to say about her and how she dealt with the entire process! She dealt with everything so quickly, answered any queries we had and everything felt like it had a nice personal touch. Having had a bad experience with a previous firm, I cannot recommend Knights enough and if you get the fortune of dealing with Kate you’re in a safe pair hands that will get the job done and then some! Thank you for all your help Kate and we will be sure to use your services again when we need to in the future.

Reply from Knights Professional Services
Company took over Rix and Kay in Uckfield in August and with this the secure storage of our LPA (power of attorney). Needed to urgently get hold of the documents due to a medical emergency with my dad. Never called me back for a day and then could not locate the documents for days. Rather than letting me know there could be an issue, they didn’t get in contact. Eventually the documents were found but then were sent to the wrong address.
Their systems for proving ID are antiquated compared to my normal solicitors where it is all online using facial recognition software. I would steer clear.

Reply from Knights Professional Services
I am working with Jordan Oakes at Knights plc and he is absolutely great.
Working on a residential and multiple bridging loans Jordan is attentive and in constant control pushing for progress.
Highly recommended

Reply from Knights Professional Services
At the start of our moving journey we had wondered whether or not to use Knights as all our dealings over some years had been through IBB and we were concerned that the acquisition by Knights might have changed things. Our fears were soon allayed and the sale of our house, which had a complex interest, moved forward smoothly until the buyer's solicitor woke up at the eleventh hour and started to raise issues, perhaps to make up for his earlier lack of visibility to his high profile clients. The sale completion process was straightforward though we found the online paperwork took some getting used to. Completion of our purchase took place two weeks later and was similarly easy. Huge thanks to Gary and his team for their work on our behalf.

Reply from Knights Professional Services
My house purchase was seamless, with great communication and everything explained well. We felt very well looked after. Katrina and Louise were one hand daily and very good with comms. Would highly recommend.

Reply from Knights Professional Services
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.