We cannot speak highly enough of Kate Herbert. Our house sales and purchase was meant to be straightforwards, it was anything but. from the very beginning Kate made the process simple and her response... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Knights is unique in the UK legal and professional services sector and we are redefining our industry. Continuing to increase our geographical coverage and build the scale of our operations, we have become one of the largest collaborative professional services teams in the UK through our strong culture and corporatised model, meaning Knights is now increasingly becoming recognised as the business of choice for more clients and professionals. Pioneers for a new type of professional services business; we operate a unique and proven model which has created a strong and resilient platform for growth. We continue to make good progress against our vision of leading the regional market in the UK, consistently delivering high quality services to our clients across an ever-increasing range of services and sectors. More than 1,100 professionals now work as one team offering a distinctive blend of local knowledge aligned with national capability and presence to deliver a premium client experience.
The Brampton, ST5 0QW, Newcastle-Under-Lyme, United Kingdom
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We have recently completed a new build purchase and we were advised by Kirsten Wickham at Knights, on recommendation from the developer Wyatt Homes. We have been entirely satisfied with Kirsten's support and advice, which included navigating one or two challenges in our buying chain. Communication was excellent throughout.

Reply from Knights Professional Services
The service provided by Jodie and her team (at the Portsmouth branch) was outstanding. They could not have been more helpful in making our house purchase as easy as possible. They get top marks - 10/10!

Reply from Knights Professional Services
My wife’s stepmother was Knights’ client. She had a will drawn up in 2020 and stored it at the solicitor’s “strong room”. She died but Knights have lost the will. For probate we need a letter from Knights acknowledging they lost the will but they just ignore our requests. They won’t answer this because I’m not a paying customer, sadly their customer is dead but they’ve left a big mess for us! Just common decency should apply, they have created the problem, help us fix it.

Reply from Knights Professional Services
A huge thank you to Charlotte Goodson and Lucy McKenna from Knights for their amazing support throughout the whole process! 🤍
They made everything smooth and stress-free, guiding us with professionalism and care from start to finish. Communication with them was excellent, always clear, friendly, and prompt.
We’re so grateful for all their help and would highly recommend them to anyone looking for reliable and efficient solicitors!
Alex & Tomasz Lentkiewicz

Reply from Knights Professional Services
We are really grateful to have Julia Suarez of its Exeter office as our solicitor helping us through to complete our first time property purchase in the UK. Her professional knowledge in the real estate industry combining with Knights’ supporting team are making the whole transaction moving forward very smoothly, and meeting our target completion date in a timely manner. We would not hesitate to recommend both Julia and Knights to anyone who is looking for legal services in buying or selling property in the UK.

Reply from Knights Professional Services
We recently sold a flat and were guided by Joanne Robinson. She made the whole process easy, was very friendly, professionally and diligent. The communication with her was very good, she kept us constantly informed and was extremely quick to respond to any queries. I can highly recommend her.

Reply from Knights Professional Services
When we sold a property several years ago, our buyer used Angela Arnold at Rix & Kay in Brighton. We were very impressed with her professional can-do approach and when we had another property in the same building to sell, we appointed Angela and her team to act for us. It proved to be a wise decision as there have been a number of hurdles along the way. That included Rix & Kay being merged into Knights. Angela brought Charles Hincks in to her team to manage the process and liaise with the buyer’s legal team. Charles has been diligent and responsive and capably brought the sale to a successful conclusion today. We have no hesitation in recommending Angela’s team, and in particular Charles. We will certainly engage her team again.

Reply from Knights Professional Services
We were very pleased with the professional service we received from Jordan . He made it easy for us to purchase a another property without undue stress We would certainly recommend Knights.

Reply from Knights Professional Services
I have used Thursfield and latterly Knights to sell 2 properties and purchase 2 properties over the last 5 years. I would use them every time, as they are approachable, friendly and professional in all their contacts. Helen Martin-Bell has guided me through the last purchase and sale of a property and has provided an exceptional service. She has been so patient when I did not understand and kind in her approach. I could not have asked for a more empathetic solicitor. Thanks to all the staff. I will definitely be in touch when I next need conveyancing services.

Reply from Knights Professional Services
Brilliant service from start to finish. House sale and purchase can be immensely stressful - for a host of reasons. To have a calm, diligent, responsible legal team “batting for you”, as we had with Sharon Jordan and Philippa Jacks as our lead contacts, ably supported by Georgia Driver was hugely beneficial.
We felt at all times that they really cared as demonstrated by their regular contact, both by telephone and email. We were never left in any doubt that their finger was firmly on the pulse.
We use Knights plc Nottingham for other legal aspects and can absolutely confirm that as a company their professionalism is without peer, and attention to detail exemplary. A really great legal firm to deal with. Well done, all!

Reply from Knights Professional Services
Our property purchase was a long and drawn-out process, but Louise Senior guided us through every stage with patience, empathy, and professionalism. Her advice and support were truly invaluable — we would not have been able to complete the deal without her. Louise went above and beyond to ensure everything stayed on track, and we’re incredibly grateful for her dedication and expertise. Highly recommended

Reply from Knights Professional Services
It is probably the most difficult residential conveyancing multiple transactions that completed at the same time, with 5 sales/purchases in a chain which have taken 6 months to completion, which is a miracle in itself, but also no one before Knights had managed to succeed - big thanks to Nick Poynton a very skilled conveyancer worked alongside Partner Gary Bunce - a brilliant result all in all ! Toast to success today. Ellen Hall

Reply from Knights Professional Services
Used Minal Shah from Nights to purchase my property, she has been very helpful throughout the process, frequent progress updates, always contactable, would definitely use her services again.

Reply from Knights Professional Services
I cannot recommend Ian Peach, Samantha Kidd and the team at Knight's enough. I have had the privilege of having their support on 2 occasions in the last 18 months. Exceptional doesn't convey enough their support, diligence and hard work.
They kept me informed, provided clear communication on progress, actions required or general progress points.
I really felt they were fighting my corner hard and trying to get things done as best as possible for me. A very personal approach with the high standards of work.
I will be looking to work with these great people again should the need arise.
Thank you Ian and Samantha

Reply from Knights Professional Services
I highly recommend Rosemary Alderson at the Stockton branch. She has helped me a couple of times over family matters. She explains things clearly and is very knowledgeable. Rosemary’s communication and efficiency are exceptional. She keeps you up to date with everything you need to know and chases things up when necessary. Bills can be quite costly but Rosemary will keep you up to date with charges and what to expect in terms of the costs. Thanks again

Reply from Knights Professional Services
Our experience of Knights in Stockton has been exceptional. Especially Rosemary Alderson who handled our case with care and sensitivity whilst providing the very best legal advice.

Reply from Knights Professional Services
Really disappointed with this company. They have recently took over another company and that company made some errors in my elderly parents conveyancing, both the sale and purchase of their new home. At the time they wanted a piece of land removed from the title deeds and seperated from the sale. Some years later when looking through my parents documents I find that it has been done incorrectly. The first person I spoke to at knights indicated that the issue was indeed incorrect and that they would possibly be able to rectify the issue if I paid the disbursements, which I was happy with that would be the right thing to do.
A week or so later and me having to chase (as they probably thought the issue would go away) they have basically said that they dont want to sort it out and sent my parents to a link to sort it out themselves.
Lovely practice Knights, nothing in it for them so no compassion, no responsibility no apology.
Disgraceful service from a lawyer.
***Avoid at all cost*** use another

Reply from Knights Professional Services
A friend of ours recommended Knight’s for our house purchase, and we can’t have asked for better solicitors.
Sammie, Saskia and Jamie from Knight’s Oxford are absolutely top notch. Unfortunately, our sellers had terrible solicitors, and Knight’s helped us navigate what would have been an extremely stressful house move. We had regular updates and seamless transitions between solicitors when Sammie went on maternity leave.
The whole experience has really taught us that you get what you pay for and NEVER to go cheap.
Thanks a million!

Reply from Knights Professional Services
Truly professional and attentive service from Gethin Lloyd, assisted by Jack Wilcox. They were responsive, knowledgeable, helpful and practical throughout our property purchase. This made everything a breeze from our side!
We could not recommend them more highly and would certainly use them again.
Dave and Adelle Cooney

Reply from Knights Professional Services
From start to finish Ian Peach and Samantha Kidd were exceptional
I would strongly recommend that people use these solicitors.
I wouldn't hesitate to use them again in the future
No question seemed to small or trivial to them

Reply from Knights Professional Services
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.