we were trying to be a dealer via you . has a $35,000 order ready to go. no credit , all upfront money. your application dept refused. that was pretty arogant . we deal in electronics and other... See more
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See what reviewers are saying
Really impressed. Starting to make the other distributors seem like archaic dinosaurs; stuck in their ways. Just hope they refine their product lines down to a really good selection of quality manuf... See more
I want to say hands-down I get the best service from KOA Anaheim. Sam, Sophia and Byron all compliment each other by working as a team. I don’t wanna make this review seem like everything is perfec... See more
Every time I enter the store or call on the phone. I feel like I'm getting the VIP treatment. Fortunately for everyone else it's the same. Being a good person before being a salesperson is the key, i... See more
Company details
Written by the company
KOA E.D.I. specializes in the wholesale distribution of CCTV Cameras, DVRs, Audio & Video Products and Home Innovation. We support many top leading manufacturers and carry all respected lines including Hikvision USA, Samsung WisiNet, Bosch, Western Digital, Seagate HDD, Rachio, Nest, SkyBell, Google Home, Middle Atlantic, Current Audio, Monitor Audio, OnControls, Ring Video DoorBell, Doorbird, Doorking, Kwikset, EzViz, Altronix, DSC, Samsung, LG, Arlington, Louroe Electronics, Key Digital, HD-Wave, Emphasys, Lutron, Pioneer, Denon, HEOS, Boston Acoustics, Nuvo, Legrand, On-Q, Dottie, Panamax, Xantech, ZK Access, Triplett, BES, Klein Tools, Fibaro, Z-Wave, Ubiquiti, TP-Link, Tenda etc. All installers and resellers are welcome.
Contact info
7306 Coldwater Canyon Ave Unit 1, 91605, North Hollywood, United States
- (866) 606-5229
- info@koaedi.com
- www.koacctv.com
3.2
Average
117 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great equipment at a great B2B prices…
Great equipment at a great B2B prices and very professional staff
July 8, 2021
The crew is the greatest bunch of…
The crew is the greatest bunch of people that I can say does a great job 👏
July 8, 2021
These guys offer excellent customer…
These guys offer excellent customer service. We've been dealing with them for many years.
July 8, 2021
The guys at the LA branch are great!!!
July 7, 2021
I shop at the Anaheim location and they…
I shop at the Anaheim location and they always are happy to see people everybody there make sure to say hi to somebody that walks in. they work as a team and are very helpful. If I’m asking about a product and the person I’m dealing with is looking up the price for me and somebody else is not busy they’ll run and grab it and drop it off so I can see what I’m looking at. I really like that everybody there seems to be about customer service
July 6, 2021
When I went to pickup my online order
When I went to pickup my online order, they said we don’t have the part you ordered. I asked why didn’t anyone call me? I put the order in 3 days ago!
I drove 25min to North Hollywood pickup my order and had to cancel my appointment with my client that day. I lost about 1/2 day.
From now I will call them before I go for online orders. This is very unprofessional and unacceptable.
You need to be more proactive about your online inventory.
July 5, 2021
We can order everything in this website
June 26, 2021
Your crew in NOHO is the best in…
Your crew in NOHO is the best in customer service.
Arsen is always going the extra mile to get my orders processed and out the door.
Arthur is also very knowledgeable and extremely helpful.
Ed also very helpful and always get's me on my way with my product.
Steve is the best tech support and has never let me down. Always called back and followed up on tech questions.
Luis is great and can be a good reference for any product questions.
Glendale, L.A., and Woodland hills stores are also very good and i wish Sylmar store was still open because it was close to my house.
You have great stores and best customer service.
Efren Ramirez
June 26, 2021
Excellent Customer Service
Customer Service excellent. Helpful w/ questions. Bruce at N.Hollywood helped me greatly w/ a problem we were having and found a solution!
June 25, 2021
Always great customer service
Always great customer service, availability and timely shipping
May 17, 2021
They have a great selection of cameras…
They have a great selection of cameras and related tools needed for installations. Customer service is great too and staff is knowledgeable about their products.
May 4, 2021
Great fast service
May 3, 2021
Great staff, excellent customer service
I actually want to go out of my way to do business with KOA, because its refreshing to see the staff actually care about making sure all my needs are met. Keep up the great service...
Jim Whitten, I-Install-It
April 9, 2021
we were trying to be a dealer via you
we were trying to be a dealer via you . has a $35,000 order ready to go. no credit , all upfront money. your application dept refused.
that was pretty arogant .
we deal in electronics and other merchandise .
i reached out to your applications dept and never got a return call.
yes , you may be rocking now but there are ups and downs in business.
big mistake.
March 2, 2021
Rejected my account
Rejected my account, guess I will find different vendor to buy cameras.
March 2, 2021
Reply from KOA E.D.I.
We appreciate your feedback, and apologize for the inconvenience. However, we are only permitted to sell within the Custom Integration Channel to integrators, and not to end users, or online resellers.
If you feel that we have made an error, please contact one of our new account associates at arthur@koacctv.com.
You rejected my account.
February 5, 2021
The sales reps are very friendly
The sales reps are very friendly. The prices of the products are very good. I am now purchasing all my networking products from KOACCTV.
January 11, 2021
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