KOALA PRODUCTS Reviews 

Fast and efficient service, quality product

product is made well price well quick delivery

Ordered them on the Friday turned up on the Monday brilliant product and excellent customer service

This is very good quality for the price looks strong and is not heavy

I bought Dirt Boots through Amazon. They were initially very good but one boot started leaking after less than a month. If you read through enough TrustPilot reviews you'll spot a pattern. The company hates refunding money.

I went through Amazon, first by contacting the company through the Amazon app; Koala started doing what other reviewers said they'd done, trying to get me to do unreasonable things, like fill th boot with water to show the leak. I quoted the Consumer Credit Act 2015 at them and they stopped replying. I was then able to go back to Amazon and show them the message chain, and they eventually refunded me in full. So, if you have a problem and you bought through Amazon, do what I did, but make sure you try with the supplier first.

Ultimately I don't think their Dirt Boots are any good; they just won't improve their manufacturing process, or change materials, to make them better.

In keeping with Koala Products' other responses to negative comments I now expect to receive a mouthful of abuse. On you go Koala, I've got my money back, do your worst!

Okay so the fishing chair, well overall it is not a bad chair, reasonably comfortable to sit on, easy to set up and not bad on weight either, the down side of things are as follows, could have done with a shoulder strap to aid in carrying it, I’ve had to buy on myself to use but would have been better if one was included in the price, design of the chair, well could have done with an easier way to adjust the back tilt rather than having to unscrew both side and adjust that way.
Price wise, well purchased directly the price was pretty reasonable compared to other chairs in the market.

Overall would I recommend this chair to anyone? Yes I would without a shadow of doubt.
Fast dispatch as well. 👍

Looking for a price for a swivel seat, with back support for my ks7 box.

Quick delivery
Good customer service

They make the best mattress I ever had in my life. I had a very exesive mattress before, from one of those brands that everybody buys. Not impressed. Withing 2 weeks I was feeling pain in my back and hips. I was getting up in the morning like a 90 yo person (i was just 35 at the time). had to get rid of it. tried a couple of toher brands here and there. Until the day I got a Koala. I get up in rested state every day and my posture is upright since day 1. No back or hip pains anymore,
Perfect density and firmness of foam, will not ever change brands again.
I have had the mattress for 5 years and every time I had to move out (usualy to a semi furnished place) my only request was to keep my Koala mattress. I didnt care if I had to put on the floor for a while, as long as I could keep it.
ps: had to use my warranty last week as the zipper of the mattress cover broke and I couldnt clsoe it anymore. within 2 days I had a brand new cover sent to me. Just another reason to spread the word about this fanstactic company.

A fast service

Great service , speedy postage , not my 1st and won’t be my last .

Highly recommended

The seller kept me informed at all times and the boots were delivered bang on time.
First class seller and boots.

Ordered match station seat box and add ons , simple to order online and delivery mega quick. Excellent service.

Great service, very quick delivery and a fantastic product at a good price.
Thanks very much.

Quick delivery product looks upto the job overall very pleased

Absolutely loving all the activities and the staff made them feel really welcome. Website was clear and easy to use. I am a happy customer! Thank you.

Prompt service, quality products

Good products but Royal Mail service appalling. I would suggest using a different courier

Ordered a ks5 seat box on Friday afternoon and it arrived on the following Monday. There was an issue with the shoulder strap after I used it which I notified Koala about, and a replacement was sent out on the same day. Very impressed with the service I have received.