Many things are very good There is good training, advice and guidance. However, I do not like having to wait six weeks to get my first wages, as I feel that is too long for a low-paid job... See more
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About Koru Kids
Written by the company
Koru Kids connects you with trained and vetted local part-time nannies. Your nanny will do school pick-ups, play at home, cook and even help with homework. And they can work the hours you need - no more rushing to make the 6pm after school club pick-up.
Contact us at support@korukids.co.uk or via our website.
Contact info
London, United Kingdom
- 02080505678
- support@korukids.co.uk
- www.korukids.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Nanny left after 3 days with no notice…
Nanny left after 3 days with no notice for a full time job. Should not have taken our offer if it wasn’t suitable. Left us in the lurch.
My experience with the Koru kids was…
My experience with the Koru kids was one of the best ever and I would like u guys to keep up the good work
Kori kids has the best support for its…
Kori kids has the best support for its Nannies every step of the journey
Great experience
Have been using Koru Kids for 3 years and we had fantastic nannies through them.
As we need part time (c 10 hours a week) and prefer students /recent graduates who are looking for part time jobs, they typically stay for 6-12 months and sometimes it takes a bit longer to get the right type of person.
But we had truly wonderful and inspiring young people who really connected with our kids.
On a practical side, Koru Kids handle payroll, pension contributions, taxes etc and although you employ nannies directly, they handle all the practicalities.
Helpful and prompt
Helpful and prompt, very good quality!
I gave Koru Kids a try after trying out other nanny platforms and interviewed some very good candidates. I even had a brief call with Koru Kids where they advised me what to look for.
Our current nanny has been with us for 3 months, and the process of approving shifts, contracting, pension etc has been smooth and a very easy experience for me as the employer.
Really great concept with quality…
Really great concept with quality Nannies. They also take full responsibility for any issues that may arise and reply promptly on what’s app. We found a 2x Week driving nanny through them to help with school pick ups.
Less Complex and Great Process
The application was smooth, the training was well detailed. The company is very organized. Their customer care to their staff is on stand by as well. Great Company performance
Thanks for your helps. The process of finding the nanny was…
The process of finding the nanny was easy and well-organised. We are very positive and happy.
Korukids are being very helpful for me
Korukids are being very helpful for me. They response and answer my query quickly. Korukids is a good app for a nanny. And it supports you on every steps during your new jobs and application.
However, Korukids doesn't allow you to give review about the family you worked with and listened to one side only. They should contact Nanny and aks about their story before giving decision.

Reply from Koru Kids
Great Start!
I am fairly new to the company but have found it to be expertly ran. There is help whenever you need and communication is clear and responsive. I have really enjoyed my first experience helping a lovely family. The job suits my situation perfectly
Koru kids is ...
The company prides itself in finding those with university or work who want to make extra money a nannying site to look after children. I passed the checks and made a profile and could start looking for families right away.
They don't tell you that families, tend to ghost you and don't respond. I used Koru kids for 4 months and most families wouldn't even bother to respond to my message and interviews would lead to nothing. The company would just send you the typical PR response of "families are busy" but when most don't respond its more than just busyness.
I left the site after finding work elsewhere. the site can work for other people but the model of the site disadvantages nannies more than the parents. Wouldn't join koru kids again imo.

Reply from Koru Kids
Very professional and lot of opportunities of getting a job.
Great experience.easy contact,quick reply,professionalism and lot of helpful services.
Great support
Great onboarding guide, support from the team and contact options for troubleshooting
Hiring a Nanny through Koru is a game changer
Process is smooth , transparent and effective. Ade, is an absolute gem and we are so grateful for her help.
I found a lovely family via Koru Kids, but I don't recommend the process.
Getting set up with Koru Kids was so lengthy and convoluted. I also received some emails with either incorrect information or broken links and had a fault with my account, which took weeks to fix. I'm an experienced Ofsted registered Nanny so the registration shouldn't have been so complicated. I have also just found out via a friend that the company removed approximately £4 per hour from the rate charged to families even though they state they don't make anything from the agreement. The positives were, friendly communication, lovely families, access to varied information on the websites. Overall it's way to time consuming and convoluted and I got taxed as a second income which lowered my payment rate even more. I'll most likely source my own clients in future. Sorry Koru Kids
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