The staff made it very easy to set up the account and process all invoices. Each month I would scan a completed disbursement request form listing items to be paid and attach copies of the invoices. T... See more
Company replied
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Review summary
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We’ve had a wonderful experience with KTS Pooled Trust. Carlos and his team are patient, kind, and very organized. They guide you step by step and answer questions promptly. It gives our family peace... See more
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The KTS organization was amazing! The service was top notch and they were especially quick to respond to emails or calls made to them when questions came up. They made our lives to much easier while... See more
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I have been using KTS pooled Trust for the past 5 years. They have a great easy to use bill reimbursement portal, and lets me know my exact balance and future distributions. More importantly, they ans... See more
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Company details
Written by the company
KTS Pooled Trust is New York's highest-rated and fastest Medicaid spend-down Pooled Income Trust, serving elderly and disabled individuals since 2012. We help individuals with incomes exceeding Medicaid limits qualify for Community Medicaid home care, allowing them to stay in their own homes and avoid nursing homes. With over 12,000 clients served and more than 500,000 bills paid on time, KTS has established a proven track record of reliability and excellence. We're trusted by 300+ professional referral sources, including elder law attorneys, Medicaid planners, and managed long-term care providers. Our streamlined process offers 1-hour joinder approval and same-day electronic bill payments. Members can pay essential expenses, including rent, utilities, groceries, medical costs, transportation, phone, internet, and more, through our dedicated mobile app and secure document portal. KTS provides automated recurring payments, so you never miss your monthly Medicaid spend-down requirement. We even accept bill submissions for up to 90 days after death, ensuring peace of mind for families. Call KTS today for a free, confidential consultation and discover why we're New York's #1 rated Pooled Trust.
Contact info
3011 Ave K, 11210, Brooklyn, United States
- 718-475-5000
- carlos@ktstrust.org
- www.ktstrust.org
4.8
Excellent
185 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 week
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Great experience
Great experience. Enrollment was smooth. Carlos. The enrollment agent was great. Customer service is 5 star plus. Paper work was not long and they submitted my information to medicaid 1.2.3. Thanks a bunch.
August 30, 2024
Unprompted review
Reply from KTS Pooled Trust
Thank you for the wonderful feedback! We're so glad to hear that Carlos made your enrollment process smooth and easy. Our team works hard to keep the paperwork simple and get everything submitted to Medicaid quickly, so it's great to know that came through for you.
We really appreciate you taking the time to share your experience, and we're here whenever you need us.
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