Kudos Showers Reviews 505

Kudos manufacturers and sells excellent products.
Approximately 2 years ago we installed Kudos "Original 6" shower doors enclosure . It is excellent
We had a recent damaged sliding door bottom seal. We contacted customer services and spoke with Anne.
Following our conformation of purchase Anne kindly arranged a replacement seal as well as giving us advice on how to easily change it ourselves.
We received the replacement seal the next day and we changed it as instructed.
All went well.
Its good to experience valuable customer support like this.
We would recommend Kudos Showers to everyone
Quality product and Quality service.

A magnetic shower waste cover had mistakenly been thrown out when clearing the site. The part wasn't a standard Kudos replacement part. I spoke with Anne who was extremely helpful and she arranged for a replacement to be sent out. The cost was very reasonable and It arrived promptly, and was well packaged. Anne went above and beyond, and really did get me out of a deep hole. Thank You!

Great. Professional, polite and efficient. Anne was super helpful

Needed a new shower door seal for a house I've moved into. The online ordering was fast and efficient, was easy to find the spares section and was impressed they still had spares for an older shower enclosure. The item was posted in a hard cardboard tube to protected it and it arrived next day. After I received the item, I emailed them for instructions on re-sealing the shower cubicle as well and they emailed back in 20 minutes with the installation instructions AND the seal fitting instructions. I asked another question and it was answered within the hour an gave me all the information I required. This was possibly the best customer support with a company I've ever had! Thank You.

One of the door seals on our new Kudos shower enclosure unfortunately split; Kudos customer service sorted it quickly and without fuss, new seals arrived by FedEx in just a few days. Very happy!

As a company I have been let down by there terrible after service team who have been extremely poor at getting back to me with any information for the problem I contacted them about. I have been very patient waiting, but unfortunately there hasn’t any feedback to the problem.

I have dealt with Lindsey, Customer Service Advisor in regards to the Kudos anti slip shower tray. It was purchased in the local UK store in 2024 but one of the protective caps were missing. Lindsey organised the missing item to be sent by post and I got it literally the next day for the tradesman to install it. Kudos shower trays have a life time guarantee, I did not know that before I contacted them!
This is our 2nd year of using it with absolutely no complains but praise - the colour of tray did not change or darkened, it is easy to clean and the non-slip feature is simply fantastic for safety.

I called customer services in the Holme branch and spoke to Lindsey regarding purchasing some replacement seals for a discontinued shower unit.
Lindsey was so knowledgeable and helpful, quickly guiding me to the correct items via a link.
Great communication and customer support.
Many thanks.

Fantastic response and service - thank you Anne.

I sent an e-mail from their "contact us" link on their website. I received a reply back within a few hours.

Great communication and a favourable reply to my request.

Can't thank you enough.

I have had my shower enclosure for 25 years, this in itself is testament to the quality of their products. Over these years I have needed spares on very few occasions. I have always found the company providing first class service and would highly recommend them to anyone considering a product. By the way my enclosure still looks like new and my plumber is also very impressed by the company.

I have always used Kudos Showers and there are not many British Companies, who pride themselves in the products and their service they provide....
If only we had more UK manufacturing Companies like this......
Recommend to all, a great 'Team'.....

Customer services exceptionally helpful, detailed explanations of the product etc. Product itself (shower screen and deflector) excellent quality, and look amazing. We did need to ask for a further part (our shower area was an odd size etc) and Michael in customer services was brilliant, with item dispatched immediately and arrived within a couple of days. Would thoroughly recommend this company and the product.

I have had a Kudos shower enclosure for over ten years and have always been very happy with it's design, looks and quality.
On the odd occasion that I need to carry out any maintenance on it the spares are always readily available from Kudos.
I recently needed to replace the seals and a sliding door roller assembly. I rang Kudos and a lady by the name of Anne Kelly talked me through how to order the spares on line. She also offered to send me instructions on how to rectify a small problem on the door.
I complimented Anne on her wonderful product knowledge and helpfulness.
Thank you Anne and Kudos.

Excellent customer service with speedy response and delivery of spare part.

We recently installed a Kudos shower enclosure—beautiful design and excellent quality. The toughened glass feels sturdy, the sliding door moves smoothly, and the glass dries quickly, making it easy to keep clean. Great customer service—we called with questions about parts or fittings, they were helpful and responsive. We would definitely recommend Kudos Showers.

I had very little knowledge of the shower we had but after talking to Lindsey from sales asking for a photo and sent me a link it was very easy to reorder. I was very grateful for her help and I felts valued as a customer

We needed replacement seals for our shower door & Frame, but we had not lived here long, so had little information of what ones we needed apart from it was Kudos. I contacted customer services and spoke to a lady called Lindsey, who was SO helpful and knowledgeable, by asking me to describe the door, she was able to send me a link to order the parts I needed. And we learned the unit was 20 years old.! Very impressed Thankyou Kudos & Lindsey

Fantastic support from Kudos. They guided me through the fitting new seals on my shower enclosure and quickly replaced one of the seals which had caused me problems.

Very impressed and would recommend them.

I was looking for a replacement seal for my shower door on the internet which was not as straightforward as I'd expected. This is because there was a variety of designs with a wide price range. I then decided to look at the Kudos webpage, where I quickly found the part that I needed. The part was competitively priced and arrived within two days of ordering. The seal did not need to be cut to length and fitted perfectly.