Kuehne + Nagel Reviews 

Very disappointed. I have a pallet ready to go, made a booking few days ago and got the confirmation for today and now whole day goods are in the rain waiting outside, and the comapny reports a silly claim that due techincal issues thay can not picup the goods. Its kids playing. Very bad service!

Kuehne + Nagel is not living up to its own Code of Conduct. We are a small company that used KN for our shipment from Taiwan. KN did not file the ISF within the required time, resulting in a $1,000 Liquidated Damages fine by U.S. Customs in Norfolk, VA that we paid to prevent a severe late penalty.
We, as customers of KN had no involvement or responsibility with the ISF filing and paid Customs Clearance and fees in amount of $1,110.16 to KN as well as a specific ISF filing fee of $15.
This fine has placed a severe burden on our small company. We request that the multi-billion dollar KN company live up to its Code of Conduct, do the right thing and reimburse us for the $!,000 Customs fine due to late filing by KN of the ISF.
We are now into 2020 and still no reimbursement for the serious error made by Kuehne + Nagel resulting in a Customs Liquidated Damages fine for late filing of the ISF. This filing allows the US government to review what is being shipped to the US before it is shipped. This is a safety issue that all shippers are aware of but that K + N violated on our shipment. Think twice before using K + N for your ocean shipping needs because they are careless in the procedures and apparently could care less about their customers.

Very unorganised night time team leader doesn’t have a clue speaks to you like Rubbish on your shoe. Doesn’t explain what to do properly. The night team leader and all other workers go on a 15 minute break if your English u don’t get a 15 minute break. even though he told us he wasn’t allowed to do that still does it. Let’s you do a full pallet for an order then tells u that there are things missing once u have done it all.

too many chances and too many f%^k ups, shipment after shipment, i booked a container with mark hustwayte and he told me it was all sorted and if they had any questions they would be in touch, 3 weeks later my supplier tells me they still haven't made contact, they finally collect the shipment and its been 6 weeks since then and i still haven't got it, i ask mark for a update and he said he will chase for a update, 24 hours later still no update so i emailed mark to ask why and i get a automatic reply saying im off on holiday until the 11th, what a pi$$take, making my life hell why your at home with your feet up which you didn't even mention, waste of space and time

The worst delivery company in the world! Took 2 days off work for a delivery and on neither occasion did it come, despite confirming a few days earlier everything was on track.

hi worked at Birmingham on amozon contract floor manager s where great but was not allowed to run there shift as ops manager s did not have a clue they have had 14 different contracts on this site and lost them all I've been in this sort of work for meney years never seen anything like it amozon Finnish the contract after two years it was a five year contract it was a mess that don't care about customer s it just numbers that they carnt get right worse senior management I've ever seen if you have not got a clue wot your doing you stand a chance of promotion there it's not a good place to work but great mix invierment of ppl when it come to redundancy that treated us like s**t lies and more lies I was a h lop picker

Wouldn't even give 1 star
One of their drivers rear ended my new car on monday and then was intimidating towards me
I called the police and they arrived
I was in traffic and he carried on moving saying I rolled back
How can £4000 worth of damage that has been caused to my car, need a new rear end (new boot, bumper damaged, chucks taken out of the bumper) be resulted in me rolling back at 0mph when stopped in traffic
Called the company and they were just as rude and intimidating as the driver
To top it off the driver even admitted it was not his first accident.
It seems the company and its drivers are all as bad as each other
This company needs closing

Awful delivery staff, rude , disrespectful and arrogant.. I would avoid this company unless you really need to use them. I’m tied to Wadworth so don’t have a choice but if I did I’d use someone else. If I ran my pub like they run this business I’d be bust. Shame the powers to be don’t care.

Again this “company” has no respect for the road, residents and are unable to follow simple loading signs. Delivering to sunsets wines in Scarborough, next to a residential area. Loading sign is for 9am start yet the drivers arrive at 7:40am - next to residential homes and park across residential access. The drivers were made aware of the signage and that it was a residential area but the drivers used the same excise “we didn’t know” the drivers stayed there blocking the road and radio on full blast inside the vehicle and waited for sunset wines in Scarborough to turn up at 8am to unload. What a disgrace your company is to allow this to happen. Business as usual guys, bad reviews as usual and you deserve all you get.

This place is a joke!!!!! This is them reviewing themselves!!!!
(Kuehne + Nagel
With over 69,000 employees at more than 1,200 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions.)

I worked at kuehne+Navel Houston for 3 years. Great company,but management sucks. Greg Wilson has HR in his wallet. Jay slay is one of the so-called managers and he is as racist as they can get along with Ronnie Killion. The company only compensates brownnosers and not hard workers. In three years of breaking my back for these people I only received a nine cent raise. There is no communication in this company. Every time they hold meetings is to tell the workers how bad they are doing and not how hard they work. Working for kuehne+navel you have to forget that you have a family or life because they don't care about it.

Awful experience with abusive delivery drivers blocking a pavement. Customer service pages don’t load, and no way to raise an issue.

Eastern creek K&N - Company is a joke so is the management. run by an ice junky chick so called Goranna. Run on politics, managers treat you like inappropriate . The manager would talk bad about people on her brake an if you stood up an said you shouldn’t be saying that it’s not nice you get fired. Hearing the managers talk about there weekends an them getting on drugs on your lunch brake doesn’t make you feel like your safe at work. You ask for something to be fixed. 2months later still not fixed.
Management should be looked over again having a ice addict manager is not good. Have a low couple managers walking around with out steel caps in a busy warehouse like there on a catwalk.
No chance of you moving up In The business.

Wondered why my package was 5 days late, called in and found there was an issue. I was told it would be with me between 9-4 the next day. Guess what? It didn’t arrive and when calling them they told me there was an unkosn issue and they’d let me know tomorrow what the situation is. This company is terrible, easily the worst shipping company I’ve Delbt with waiting for a Vital component for my car. This company cost me 2 weeks of cab fees and destroyed social life with no car due to delays and failures on their end. Avoid all business and use other shipping company’s like Royal Mail !!!!
Edit : Still haven’t received item !!!!

Probably the worst delivery company I've ever come across.

I have ordered a large package of resin which I use in my business.

Knowing full well that Epoxy resin is classified as a flammable/hazardous material, and excepting a package that is marked as carrying such material, Kuehne+Nagel accepted to deliver the package to me from the UK to the island of Crete in Greece. Once the package arrived in Athens, Kuehne+Nagel suddenly remembered they do not poses the needed certificates to transport those materials over sea to any islands.

Contacting the company's offices in Athens I have encountered what is probably the worst example of costumer service on the planet. I was told I must find a third party to transport the package to me, at my expense. I was not offered any help, the workers that has spoken to me were some of the laziest, rude, and generally useless individuals in the northern hemisphere.

I would not recommend this company to my worse enemy. Avoid them at all costs.

Rude to customers and mishandling to Items!

Due to mishandling, the item was completely thrashed and still delivered it! Beware if they are hurry and rude to deliver your item and check your consignment before accept. An expensive painting has been thrashed and we are behind it to get the things resolved. Very irresponsible people. I have orders many items through online but this was a nightmare in terms of people (rude and dishonest) and quality of handling. They were literally trying to leave the item on the street! Really surprise such stupid behavior from a 'professional' company.

Excellent service and very quick delivery. Thank you for being so efficient and professional.

KN is by far the worst company we have ever dealt with. They have purposely delayed containers to charge us extra fees and threatened to hold our containers to make sure of this. Their staffs are incompetent and lazy who do not have the common sense to inform us that they even have our containers. Company is using very dishonest and corrupt methods to force more money out of us. Lost over #30,000 adding hidden charges to the bill after 3 months instead of immediately or within a month in hopes that we won’t notice the extra fees. Importers beware of this company I would suggest finding another company that you can actually trust.

We did business with K&N for several years. When we first started with them, they gave us a good price for overseas full container freight from China to Long Beach and then overland to Utah. However, over the years the price kept increasing. To be honest, we didn't pay close enough attention to the price because we trusted them and we were busy with our sales and marketing. Finally, after being charged a huge amount for one 20' container, we checked their prices. We were shocked. Not only were we being charged 50% more for sea freight than market price, but we were paying 100% over market for overland trucking. When I confronted K&N, they treated me like dirt. They even refused to allow me to book my own trucking from Long Beach to Utah when a container had not yet hit port. We stopped using them and we had a $600 credit on our account. We asked for them to send us a check for our credit over 2 years ago. They will not respond to our many requests and they have not paid us back. I told them that if they didn't issue a check for the credit that I would tell the world how bad they are. Now you know.

No delivery on time and you even got charged extra for that late delivery.
We paid 50% more than the quote at the end and 12% more than the insurance agreement. There was a big lack of communication. Overall no trust at all.

First if I have read customer review before I would never use this company,its exactly like people write, the lady in customer service is so rude and not helpful at all. we have send pallet with them, it did not arrived yet and when I call them they are not happy, I asked them to give me phone number of destination country she refused and I will never understand why. they destroyed me as it was first pallet to my customer to try our products. he said he will not relay on us and he cant make business like this.I understand that mistakes happen but what I can not believe is the way that Customer service are treating heir customer who give them Money. I will never use this company again. lost money ,I lost Customer and my time. I will not say I regret but I will say I learned. I will never deal with any company before to read customer review. and I will tell the the lady in customer service treat other people like you wish to be treated.