Truly the worst transport company ive ever dealt with in 14 years of industry. This company is incapable of getting a delivery on time, it loses tracked deliveries, marks them complete before they a... See more
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No way to contact them for international shipping. They have a contact form.. that sends you on a blank page. No email address, no phone number, no contact form working and weeks of delays. Very bad... See more
Poor responses - poor communication - poor understanding of UK VAT laws. I would avoid and book online in a matter of minutes instead of over a week.
Super slow, we import 5 pallets from FR to UK which has already took 2 months not yet arrived. After loads communication with their confused replies, I realized their Overland Customs agent who's been... See more
Company details
Information provided by various external sources
With over 69,000 employees at more than 1,200 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions.
Contact info
Feldeggstrasse 5, 8152, Glattbrugg, France
- www.kuehne-nagel.com
1.5
Bad
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Delivery drivers to sunset wines in Scarborough can’t follow simple road rules.
Drivers to sunset wines in Scarborough not following the parking regulations in a residential area. They park inside the loading bay outside the loading times. They park on double yellow lines and block off the road for other road users. Disgustiing attitude when delivering to sunset wines on Cleveland road in Scarborough. Follow the dam parking rules, stop parking and blocking residents drive ways, entrances, stop loading and unloading outside the times on the “SIGNS”.
December 31, 2018
Unprompted review
Wouldn't recommend! Avoid!!!!
I was suppose to receive a shipmment of 2 pallets. Lost one of them and gave me the run around for over 10 days. Still haven't found it to this date. Their customer service was really bad, a lady telling me they will let me know IF they found my second pallet....IF...Would not give me any dates and told me that these things happen. I paid over £1500 for those pallets and they seemed surprised at my comments when I said it's unacceptable. This particular lady was arrogant and not helpful. Use other delivery services!!!
December 17, 2018
Unprompted review
Worst experience
Worst experience! You call customer service, not interested in talking to you. Just want to shuffle you off too their website. Too lazy to go check the fax machine. I've sent paperwork 3 times since yesterday. Nothing! This place makes Livingston look good.
October 30, 2018
Unprompted review
Don't go near this shipping company.
We were hugely overcharged for a shipment due to KN failures and intentionally causing delays in clearance to charge additional storage. Cost us thousands. Upon complaining they were not interested in taking any responsibility for their failures. Don't go near this shipping company.
October 15, 2018
Unprompted review
let us down at the last minute
let us down at the last minute, really disappointed, wouldn't use them again.
July 10, 2018
Unprompted review
not interested in customer service
not interested in customer service, refused to bring the delivery in to our office and would only take out of the lorry and leave in the carpark!!
case escalated to Liam Hallam, Service Manager who confirmed they will not bring the goods in to the office.
AVOID
June 8, 2018
Unprompted review
When they screw up. You're on your own.
Sub-contracted our consignment to Griffins Logistics who shipped our pallet to an unknown destination. The pallet's loss caused substantial financial and reputational damage.
They did their utmost to avoid responsibility and compensate us for their negligence.
Their website assurances of trackability were meaningless in our experience and the CMR document, which they used to hide behind, allows them to do whatever they like with your goods and not face consequences.
Horrific experience!
March 20, 2018
Unprompted review
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