The ladder is exactly what I originally & arrived the following day. However the post code on the delivery message was different to my actual postcode. I phoned Ladders UK Direct & you corrected the... See more
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Review summary
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Reviews shaping this summary
I've twice bought from them - a roof ladder & a step ladder. Each time I found the website comprehensive & helpful, the products were delivered swiftly with no issues and I'm delighted with them both... See more
I needed a telescopic ladder to replace my old one which had unfortunately seized up after a few years of use. This one is so much better than the last one. For a start it has a stabilisation bar, whi... See more
Got off to a slow start when I found out my order wasn't available for next day delivery. The internet site should have informed me the Ladders were not in stock, I would not have minded. But after t... See more
Company details
Written by the company
We stock a great range of extension ladders that have been manufactured in the UK using high grade materials. Our broad range includes 5 different grades of extendable ladder including those for domestic use, industrial ladders and heavy duty rope operated ladders. All products adhere to international health and safety standards and are tested before shipping to ensure they are safe. Every ladder we offer has been carefully selected because of its strength and durability so you can enjoy long lasting benefits. Ladders UK Direct makes purchasing a ladder easy. You can make secure payments online using PayPal or a credit or debit card. Please take a look at our main website and browse through the great range of ladders we offer. If you would like any additional information please send us an email at sales@laddersukdirect.co.uk and we will get back to you as soon as possible. If you are ready to order you can do so online or for more information call us on 01446 731 238.
We aim to offer ...
Written by the company
- *****Great Advice and support*****
- Customers wont always know exactly which product to buy, but dont worry.... we are here to help guide our customers so that they can do the job in hand safely and with the correct access tool.
- *****Superb Service*****
- Our aim is simple.... To deliver high quality ladders and access solutions to you as quickly as possible. Whether you are at home or on site we can help.
- *****Improvement*****
- We at Ladders UK Direct are always striving to be better and we need you our valuable customers to help us with your feedback. Whether it be positive or negative we can continue to offer the very best customer service.
FAST & FREE DELIVERY
From Checkout to Your Door Overnight!
We offer a range of delivery options for our customers. All items come with a standard FREE Delivery service which is typically a 3 days service but some of our items are also FREE NEXT DAY DELIVERY as we are constantly running special promotions for our valued customers both old and new.
Contact info
Cardiff House, Cardiff Road,, CF63 2AW, Barry, United Kingdom
- 01446 731 238
- sales@laddersukdirect.co.uk
- www.laddersukdirect.co.uk
4.5
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Helpful and easy to talk to
May 20, 2026
Delivery was extremely quick and the…
Delivery was extremely quick and the boards were very reasonably priced
May 19, 2026
Excellent product at a competitive…
Excellent product at a competitive price. Delivered next day as promised.
May 19, 2026
Top company!!
Really pleased with the service and the ladder itself.
Very quick delivery!! Couldn't fault anything at all. MANY THANKS 😊
April 27, 2026
Onl one thing customer service you ring…ladder
Onl one thing customer service you ring them up? Just say something what was missing you get told to email us instead of taking over the phone
April 27, 2026
Good website making it easy to select…
Good website making it easy to select the right product that best suits your requirements. Once order placed prompt delivery and very pleased with the high quality of the step ladder I purchased.
April 23, 2026
Style diy ladder
Excellent ladders sturdy and safe to work off I got 7.8 so no job out of bounds delivered on time would definitely recommend to all diy people out there
April 22, 2026
Customer service poor,promised delivery…
Customer service poor,promised delivery verbally on two occasions and by email on one occasion.All delivery promises failed to materialise,finally delivered one week after ordering
When the package arrived it looked like it had been in wreck,fortunately it was only the packaging and contents were ok
On the whole not a good experience
April 20, 2026
I had a great shopping experience
I had a great shopping experience, easy to order quick delivery satisfied with my purchase would recommend Ladders UK Direct.
April 20, 2026
Great set of ladders
Great set of ladders
I bought the 2 section 3.5 M closed for use with traditional window cleaning
The only downside is that they came with a safety bar that fits to the bottom which is not something I’d generally use with moving house to house and window to window quickly, so I had to purchase some feet and fit them myself.
That’s the only reason I gave 4 stars.
Overall a good solid set of ladders and quick delivery, I will buy these again.
April 5, 2026
Product was exactly as described
Product was exactly as described, delivery was as promised. Very happy.
April 14, 2026
Good strong ladder.
April 6, 2026
ladder as described and reasonably priced
Not much to say other than the ladder was as described and reasonably priced. I was pleased with the swift delivery. Would buy again.
September 25, 2025
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