La de da Living  Reviews 

325
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

What fantastic customer service ! I requested an item a little different to what was shown on the website, nothing was too much bother and the change was made with no problem. Very quick delivery-the... See more

Rated 5 out of 5 stars

I first had the pleasure of meeting Dom & Rita at the Christmas Ideal Home Exhibition. Their products are truly amazing! I purchased 3 while I was there & ordered another 2 when I got home. Both onlin... See more

Rated 5 out of 5 stars

Have bought from this company a couple of times. Absolutely delighted with both purchases. Well made frames etc, well packaged and quick delivery. Would highly recommend this company to anyone.

Rated 5 out of 5 stars

Ordered via website which was so easy. Good range of products to choose from. Would have no hesitation to order further items. Even though we currently have issues with Royal Mail deliveries, it di... See more

Company details

  1. Gift Shop

Written by the company

Award winning family-run business based in The Cotswolds specialising in personalised gifts for friends, her, him, children...the entire family! Our products are stocked in Liberty London, Le Club 55 and Bella Rose to name a few. All our bespoke collections are available online!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

325 reviews

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4.6

All reviews

(325)

26 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely shocking customer service, order at own risk!

Worst customer service I've ever experienced. I did not receive my item. Royal Mail tracking system showed GPS signal in my area but the so called proof of delivery photo was just a blur. La de da basically called me a liar. Item was ordered via notonthehighstreet who did arrange my refund, their representative told me they receive around five calls a day about this problem with La De Da and Royal Mail. I ordered my item from another company on Etsy, great service. I will never order from La De Da again, no matter how nice they think their products are. Shocking service and rude emails.

April 5, 2022
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed

I have used this company a few times and been very happy, but on this occasion I was very disappointed.
I ordered a dessert spoon with a 70th engraving. The spoon was plain without any decorative features and although there was a hall mark it was clearly cheap. I spoke to the company who were uninterested — I will not be using them again.

March 28, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful Keepsake

Just purchased my second Pebble People Picture and once again delighted with it. The orders both arrived quickly and well packaged to avoid any damage. The pictures themselves were beautiful and both recipients were very happy with their gifts at Christmas and on their Special Birthday. Sure I will buy again from them in the future.

March 20, 2022
Rated 5 out of 5 stars

Great product

Great product, quickly delivered. We made a mistake in our order and got a replacement sent in 2 days. Would definitely recommend!

February 23, 2022
Rated 4 out of 5 stars

Chocolate Valentine's Board with Photo

This is a lovely product that my partner enjoyed receiving a lot on Valentine's Day. My only issue with it was that the adhesive supplied was basically useless to hold the chocolate bars in place. I ended up using doubled up sticky tape but this wasn't great either and spoilt the presentation a bit. Would also be nice to print the name of the chocolate bar in the space provided for when the chocolate is eaten - so it's still a nice memento. However despite all of that my partner was very happy with his gift. Many thanks for your great creative ideas

February 18, 2022

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