What fantastic customer service ! I requested an item a little different to what was shown on the website, nothing was too much bother and the change was made with no problem. Very quick delivery-the... See more
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I first had the pleasure of meeting Dom & Rita at the Christmas Ideal Home Exhibition. Their products are truly amazing! I purchased 3 while I was there & ordered another 2 when I got home. Both onlin... See more
Have bought from this company a couple of times. Absolutely delighted with both purchases. Well made frames etc, well packaged and quick delivery. Would highly recommend this company to anyone.
Ordered via website which was so easy. Good range of products to choose from. Would have no hesitation to order further items. Even though we currently have issues with Royal Mail deliveries, it di... See more
Company details
Written by the company
Award winning family-run business based in The Cotswolds specialising in personalised gifts for friends, her, him, children...the entire family! Our products are stocked in Liberty London, Le Club 55 and Bella Rose to name a few. All our bespoke collections are available online!
Contact info
Unit 28 Malmesbury Road, Kingsditch Trading Estate, GL51 9PL, Cheltenham , United Kingdom
- 01242 250653
- info@ladedaonline.com
- www.ladedaonline.com
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Absolutely shocking customer service, order at own risk!
Worst customer service I've ever experienced. I did not receive my item. Royal Mail tracking system showed GPS signal in my area but the so called proof of delivery photo was just a blur. La de da basically called me a liar. Item was ordered via notonthehighstreet who did arrange my refund, their representative told me they receive around five calls a day about this problem with La De Da and Royal Mail. I ordered my item from another company on Etsy, great service. I will never order from La De Da again, no matter how nice they think their products are. Shocking service and rude emails.
Lovely crate received.
Lovely crate received for our grandsons 30 th birthday. We are very pleased with it and will order more in the future
Beautifully balloon for a special…
Beautiful balloon for a special occasion. Delivered on time and to a very high standard. Quite expensive but definitely worth every penny. Thank you!
Great company
Great company. I've ordered about 5 Pebble People pictures over the last 18 months, all perfect & delivered within about 5 days. Very slick service. 😊
Really good quality
Extremely disappointed
I have used this company a few times and been very happy, but on this occasion I was very disappointed.
I ordered a dessert spoon with a 70th engraving. The spoon was plain without any decorative features and although there was a hall mark it was clearly cheap. I spoke to the company who were uninterested — I will not be using them again.
Beautiful Keepsake
Just purchased my second Pebble People Picture and once again delighted with it. The orders both arrived quickly and well packaged to avoid any damage. The pictures themselves were beautiful and both recipients were very happy with their gifts at Christmas and on their Special Birthday. Sure I will buy again from them in the future.
Good customer care from Ladeda
Good customer care from Ladeda. Courier let Ladeda down and parcel never got delivered however dealt with promptly and item arrived. Family love it
Very happy with my purchase
Very happy with my purchase, this is the fifth pebble art picture I’ve had from la de da living. Good quality, nicely packaged and quick delivery.
Excellent website and service
Great personal service
Love my picture exactly what I ordered…
Love my picture exactly what I ordered delivery was superb would recommend to anyone shall definitely order again
Amazing service when I called with a…
Amazing service when I called with a query. Beautiful product and arrived extremely promptly - perfect!
Valentine's Day gift
The gift I purchased was absolutely lovely, my wife loved it,I will definitely buy another.
Great product
Great product, quickly delivered. We made a mistake in our order and got a replacement sent in 2 days. Would definitely recommend!
Chocolate Valentine's Board with Photo
This is a lovely product that my partner enjoyed receiving a lot on Valentine's Day. My only issue with it was that the adhesive supplied was basically useless to hold the chocolate bars in place. I ended up using doubled up sticky tape but this wasn't great either and spoilt the presentation a bit. Would also be nice to print the name of the chocolate bar in the space provided for when the chocolate is eaten - so it's still a nice memento. However despite all of that my partner was very happy with his gift. Many thanks for your great creative ideas
This is the 2nd time I have ordered…
This is the 2nd time I have ordered from la de da online.Balloon was excellent, arrived on time,
A very happy grandaughter
Will definitely place an order again .
Excellent purchase
Very pleased with purchase excellent gift and very good price will definitely order again .
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