Lamps2udirect Reviews 691

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

ordered various bulbs through these guys now for the company i work for and they're great. its an easy process and they arrive pretty quickly too. definitely will be using them for the future.

Rated 5 out of 5 stars

Ordered Led Lamp batten and it was delivered promptly, packaged securely and excellent price. No fuss straightforward order. Great Company

Rated 5 out of 5 stars

Highly recommend!!! Great customer service and honest. I’ve used this shop twice and had no problems till last time, third time. My UV lamps arrived broken. I called them immediately after receivi... See more

Rated 4 out of 5 stars

Ordered some bulbs on 7th March but had to phone on 17th as I hadn't received any notification of a delivery date. The man was very helpful, said they were awaiting delivery of the bulbs from Europe a... See more

Company details

  1. Lighting Store
  2. Light Bulb Supplier

Written by the company

Specialist suppliers of all things lighting our range of products include hard to find replacement lamps as well as LEDs, fittings and traditional fluorescent, halogen and incandescent lamps. Our best selling items include square & hexagonal spot lights as well as Smilight under-cabinet tubes. Delivery is free on orders over £45 within the UK.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

691 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

No problems, bulbs always work.

Light bulbs ordered as existing supply was getting low. I have used this company several times and have no hesitation in continuing to use them. Delivery is always on time and bulbs are always well packed and work every time.

February 25, 2022
Unprompted review
Rated 5 out of 5 stars

5 Stars

My kitchen has these odd square lightbulbs that cost a fortune on Amazon, Lamps2uDirect sold them at half the price. Arrived very well packed and in good time. Will definitely be buying again.

February 9, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

I had difficulties finding fluorescent tube (T5 21”) in “daylight”colour (6000K)
and could only find ‘warm’ colour type on line.
The ‘daylight’ tubes were readily available on lamp2udirect and dispatched promptly.
The parcel was received impressively packed . Thanks!

February 4, 2022
Unprompted review
Rated 1 out of 5 stars

Knightsbridge wall2 wall…

I received my Knightsbridge wall2 wall lights thinking they were the better quality as per picture at £27.00, only to receive the cheaper version advertised at most places for around £15.00
Misleading disappointed

January 27, 2022
Unprompted review
Lamps2udirect logo

Reply from Lamps2udirect

Thank you taking the time to leave us review. I understand your are disappointed that you ordered an item incorrectly, but we are selling the correct item, with the correct description and manufacturer code. As discussed, we would be happy to have the item back and issue you with a refund, if you are unhappy.

Rated 5 out of 5 stars

What’s not to like!

Ordered over the weekend, dispatched yesterday and received today - what’s not to like? Well packed, would certainly use this company again.

December 14, 2021
Unprompted review
Lamps2udirect logo

Reply from Lamps2udirect

Thank you!

Rated 5 out of 5 stars

Not many places left

Not many places left
To purchase these old
Type coloured bulbs
So I was very pleased

October 20, 2021
Unprompted review
Lamps2udirect logo

Reply from Lamps2udirect

Thank you!

Rated 5 out of 5 stars

LARGE RANGE AND GREAT CHOICE

A massive selection of replacement lamps/bulbs including some that are quite hard to find. Pricing is reasonable and packaging good with prompt delivery.

Well worth a visit.

October 8, 2021
Unprompted review
Lamps2udirect logo

Reply from Lamps2udirect

Thank you!

Rated 5 out of 5 stars

Great customer service.

Great customer service
They were happy to replace a bulb I bought last year after it stopped working.

September 24, 2021
Unprompted review
Lamps2udirect logo

Reply from Lamps2udirect

Thank you!

Rated 2 out of 5 stars

Disappointing delivery time

When I ordered I was extremely impressed by the help ( technical & administrative ) especially as the company retrospectively credited me with the 10% discount that I failed to take when making payment but, and to me it is a huge but, delivery was abysmal. I ordered on a Monday and on the Thursday I received an email from Fedex advising they had collected the parcel from Lamps2udirect that day and delivery was scheduled for the Friday, this did not happen! and all the information from the tracking link forwarded by lamps2udirect was advising "delivery pending unable to advise new delivery date". I contacted lamps2udirect first thing on the Monday and was advised that they would chase Fedex and telephone me to update me. I did not receive the telephone call but Lamps2udirect sent a notification of payment email at 09:38 ( I had paid in full the previous Monday !!) and also advising the shipment had been delayed. I did receive the item later that morning but that was 7 days from the point of order. I have rated the experience as 2 star as I initially found Lamps2udirect helpful and with competitively priced items , admittedly they have little control over delays by Fedex ( from reading reviews on Fedex delays appear to be the norm ) but it would appear that shipment information was not sent to FedEx until the Thursday morning - 3 days after the point of order. I now have to wait a week for my electrician to return and fit the item ( was booked for the Friday ) so I will think twice before using this company again

August 16, 2021
Unprompted review
Rated 5 out of 5 stars

Always excellent service

I have ordered from this great company a few times now and I have always received excellent service. Ordering is very straightforward, they ship very quickly, and I am kept well informed of my orders progress.

Plus they always have exactly what I need.

May 20, 2021
Unprompted review

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