Very nice, roomy solid Acacia wood bathroom cabinet. Good value as half price on sale. Unfortunately, the way it had been packed, the screws had come out of their packaging and made indentations into... See more
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Great quality clothing that lasts and easy to navigate website. Have been buying for nearly 25yrs!! Straightforward returns with an enclosed label so it saves time and for the customer. Be aware. Sin... See more
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Shoes were narrow and very heavy. Sent back for a refund but not received yet (tracker shows received 5 days ago) hoping it’s a refunded swiftly. So whilst the shoes were not a good fit, customer... See more
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La redoute ,dressing table, 100% from beginning to end , ordering easy , despatch on time, product dressing table over the moon. Cannot praise this little beauty anymore , just perfect. Quality sup... See more
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Company details
Written by the company
La Redoute specialist in French Fashion designer clothes at great prices. We have womenswear, menswear, children's wear plus a whole range of home items. Take a look, you won't be disappointed.
Contact info
United Kingdom
- 0330 303 0199
- advisors@redoute.co.uk
- www.laredoute.co.uk
4.3
Excellent
25K reviews
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Lovely frame mirror quality not 100%
Mirror as described and very attractive as per the images on the website. I’m disappointed by the quality of the mirror glass though. It’s wavy instead of perfectly reflective
July 23, 2026
Reply from La Redoute UK
Hi Michael,
We appreciate your feedback on the mirror's appearance. We are sorry to hear the mirror glass quality wasn't as expected. I have sent you an email.
Thanks
Sharron
Never received second parcel
July 23, 2026
Reply from La Redoute UK
Hi Juliet,
We are sorry to hear that your second parcel has not arrived. We understand how frustrating this must be. We are actively looking into this delivery issue for you. I will call you.
Thanks
Sharron
Reply from La Redoute UK
Hi Tracey,
It's great to hear you had great fast delivery.
Thank you for your feedback.
Sharron
Reply from La Redoute UK
Hi Sara,
We are sorry to hear your order has not arrived. We are looking into this with Evri.
Thanks
Sharron
Because the boot I bought changed in…
Because the boot I bought changed in price and you honored
July 23, 2026
Reply from La Redoute UK
Hi Josie,
We're so glad we could honour the price for you.
We appreciate your feedback
Thanks
Sharron
Prompt dispatch
Easy to order, goods exactly as described and delivered for Click & Collect very promptly. The trainers I bought are not widely available in the size I need or in the colour I wanted so I was delighted to find them on La Redoute
July 23, 2026
Reply from La Redoute UK
Hi Marie,
We are so pleased to hear that you found the ordering process easy and that your trainers were exactly as described. It's great to know you were delighted to find them with us, especially since they are not widely available in your size and preferred colour.
Thank you for your feedback.
Sharron
Reply from La Redoute UK
Hi Olesya,
We are so pleased to hear that you are happy with the quality and look of your item, and that our delivery was fast.
Thank you for your positive feedback it is appreciated.
Thanks
Sharron
Reply from La Redoute UK
Hi Jayne,
It's great to hear you had fast delivery.
Thank you for your feedback.
Sharon
…efficiency and perfection
Kept up to date re delivery times and arrived on time. The side table is excellent and would fit in anywhere as a great size. The different colour wood types makes it blend in perfectly in the Lounge with other colours.
July 18, 2026
Reply from La Redoute UK
Hi Sonia,
We're so pleased to hear you were kept updated on your delivery and that it arrived on time. We're happy that your side table is excellent and blends in perfectly with your lounge decor.
Thank you for your feedback.
Sharron
Reply from La Redoute UK
Hi JT,
We are so pleased to hear that you were happy with the quality of the garment and that it arrived promptly and fits well.
Thank you for your positive feedback.
Sharron
Fabulous chair and responsive Customer Service.
I purchased a brightly coloured, orange, floral feature garden chair from La Redoute which provides a stunning, one-off addition to my new patio/garden space.
It was packed well and came from the main distribution centre in France. Before I received the chair, there was a further reduction in price. Once I received the chair, which is fabulous quality, I mailed Customer Service to question the price difference. The small difference was refunded immediately. Excellent customer service and a great chair too.
July 14, 2026
Reply from La Redoute UK
Hi Sue,
We are so pleased to hear you love your new garden chair and that it's a stunning addition to your outdoor space. We're also glad we could quickly resolve the price difference for you.
Thank you for your kind words about our customer service. It's appreciated.
Thanks
Sharron
Item arrived cracked and dirty
Item arrived cracked and dirty - I was only offered a 15% refund or would be forced to repackage the item in its original state for return which I’m unable to do physically.
July 22, 2026
Reply from La Redoute UK
Hi Maya,
We are so sorry to hear about the condition of the item upon arrival and the difficulties you faced with the return process. Thank you for taking my call today. I'm glad we could resolve this.
Thanks
Sharron
The garment arrived
July 22, 2026
Reply from La Redoute UK
Hi Frances,
It's great to hear your garment arrived. Thanks for your feedback.
Sharron
Great quality good price
Solid, easy to put together towel rail that fits perfectly in our bathroom. Very happy with product & delivery.
July 22, 2026
Reply from La Redoute UK
Hi Jo,
We're so happy to hear that your towel rail was easy to assemble and fits perfectly in your bathroom! It's wonderful to know you're very happy with both the product and its delivery. Thanks Leanne
Easy to order,great choice ofGreat choice…
Easy to order,great choice of items,speedy delivery.Quality very good.
July 19, 2026
Reply from La Redoute UK
Hi Angy,
We're so pleased to hear you found the ordering process easy, appreciated the great choice of items, and experienced speedy delivery. We're also delighted that you found the quality very good! Thanks Leanne
Cotton duvet/eiderdown for hot weather.
Quick delivery on item I only seem to be able to order from France. Brought very thin cotton duvet/eiderdown for hot weather. Had one previously and found it easy care and more suitable for sleeping under than a 4 tog.
July 22, 2026
Reply from La Redoute UK
Hi Tracey,
We're so happy to hear that our cotton duvet is perfect for you, especially for warmer weather! It's wonderful to know you find it easy to care for and more comfortable than a higher tog. Thank you for your lovely feedback. Thanks Leanne
Reply from La Redoute UK
Hi Sarah,
We appreciate your positive feedback. We are so happy to hear that you found the garment beautiful, the price great, and the delivery fast. Thanks Leanne
Very helpful customer services
July 22, 2026
Reply from La Redoute UK
Hi Jenny,
We are so glad to hear that our customer service was very helpful.
Thank you for you positive feedback it's appreciated.
Thanks
Sharron
Birkenstocks great value for money
Easy
To negotiate on line order and add promotional codes, great value for money compared to other retailers one star deducted as evri were late on delivery.
July 22, 2026
Reply from La Redoute UK
Hi Sue,
We're happy to hear that you found our online ordering process easy and that you appreciated the value for money. We sincerely apologise for the delay with Evri and the inconvenience this caused.
Thank you for your feedback.
Sharron
Great quality product as always
Great quality product as always! Quick delivery what more could you ask for!
July 22, 2026
Reply from La Redoute UK
Hi Debbie,
We're so pleased you're happy with the excellent quality of our product and our quick delivery! Thank you for your wonderful feedback. Thanks Leanne
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