LateRooms.com Reviews 1,531

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their friendliness, helpfulness, and accommodating nature, making their stays pleasant and stress-free. Many people found the prices to be remarkably competitive and excellent value, often including benefits like breakfast and taxes, and being cheaper than booking directly with hotels. However, some people were dissatisfied with the booking process, encountering issues like incorrect dates, unconfirmed reservations, or hotels having no record of their booking upon arrival. A few other people also felt that the website descriptions were inaccurate, leading to disappointment regarding room features. Additionally, some customers mentioned difficulties with location details, such as finding parking or the property itself, and occasional issues with hotel amenities or responsiveness.

What people talk about most

Booking process

Reviewers highlight ambiguous aspects of the booking process. While some customers found the booking process... See more

Price

Users describe positive interactions with price, often finding excellent and competitive rates, with some... See more

Location

Customers consistently note ambiguous experiences with location. Many reviewers praise good, central, and... See more

Website

People report ambiguous experiences with the website. Many customers found the site easy to use for booking... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the staff for being friendly, helpful,... See more

Based on these reviews

Rated 4 out of 5 stars

Free parking and nice central location. Friendly and helpful staff and very relaxing stay. Room was clean, good value compared to others and had everything I needed. If you are expecting luxury then... See more

Company replied

Rated 4 out of 5 stars

I needed an extension for my stay as we encountered an unforeseen issue when meeting up with family but unfortunately this hotel could not accommodate us so we had to wait in the car in the basement c... See more

Company replied

Rated 4 out of 5 stars

The accommodation was very clean and nicely presented, but facilities were basic. The biggest issue for me was to discover that parking is only available during the night (from memory, from early even... See more

Company replied

Rated 4 out of 5 stars

I came to know laterooms while organizing my business journey to Romania. The availability of hotels in big cities is very good. I can't say the same for small towns, though.

Company replied


Company details

  1. Travel Aggregator
  2. Hotel

Written by the company

Whether you’re looking for a city break, a business trip or a last-minute airport hotel, you’ve come to the right place. At LateRooms, we’ve got hotels to suit everyone and every budget. We’re the place to come for last-minute hotel deals. If you need a room for tomorrow, we’ve got you covered. But that’s not all we do. Planning a trip away in a few months, or an epic road trip? We can help with that too. You can save 15% on thousands of hotel rooms by becoming a LateRooms member (psst, it’s free!). Pick from every hotel and room type – from luxury suites and spacious family rooms to spa hotels and cheap and cheerful crash pads. With over 100,000 hotels in the UK alone, you won’t find a bigger range of UK properties anywhere else. Plus, we’ve got a huge selection of international hotels, so you can swap London or Edinburgh for Paris or a beach holiday abroad.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
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Rated 4 out of 5 stars

room booked for two nights wasn't…

room booked for two nights wasn't available at the hotel. Had to rearrange with the hotel directly

March 27, 2026
LateRooms.com logo

Reply from LateRooms.com

Hi Douglas,

Thank you for taking the time to leave your feedback. We’re really sorry to hear that your room wasn’t available on arrival and that you had to rearrange directly with the hotel. We completely understand how frustrating that must have been, especially when you were looking forward to your stay.

If there’s anything further we can do to support you with this booking, please don’t hesitate to get in touch with us at support@laterooms.com or call 0203 637 0812.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Ease of booking and good hotel and…

Ease of booking and good hotel and location

April 1, 2026
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Reply from LateRooms.com

Hi Stanley,

Thank you so much for your lovely review! We’re delighted to hear you found the booking process easy and that you were happy with the hotel and its location.

We hope you had a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Bargain Late Rooms

Easy site navigation, great choices with good price variations.

March 31, 2026
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Reply from LateRooms.com

Hi Mr T,

Thank you so much for your fantastic review! We’re really pleased to hear you found our site easy to navigate and enjoyed the variety of choices and pricing.

We hope you have a great stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Clear & easy to find what I was looking…

Clear & easy to find what I was looking for.

March 31, 2026
LateRooms.com logo

Reply from LateRooms.com

Hello,

Thank you so much for your lovely review! We’re delighted to hear you found it clear and easy to find exactly what you were looking for on our website.

We hope you have a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

Rated 1 out of 5 stars

- Could be better...

- Room door lock was defective. ( mechanism not working properly - screws were falling off etc)
- Overall impression is that of a dated hotel - EG: dining area window frames were dirty, ( positive - breakfast was fine - but coffee machine could be better)
- Tiny room with no view.. for what I spent I was expecting better..
-Friendly staff.

March 29, 2026
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Reply from LateRooms.com

Hi Carlo,

Thank you for taking the time to share your feedback. We’re very sorry to hear that your stay didn’t meet your expectations and completely understand how disappointing the room issues and other aspects of the hotel must have been.

As a third-party booking platform, we don’t manage the hotel directly. However, the quality of accommodation we offer is very important to us, and we’re happy to guide you on how to raise a formal complaint with the hotel via their managing agent so they can make improvements. You can reach us anytime at support@laterooms.com, and we’ll be glad to assist you in sharing your feedback with them.

We truly appreciate you sharing your experience and hope that your next booking through LateRooms is much smoother and more enjoyable.

Best wishes,

Rebecca

Rated 4 out of 5 stars
LateRooms.com logo

Reply from LateRooms.com

Hi Hazel,

Thank you for your review! We’re glad to hear you found it easy to book and secure a price that worked for you.

We hope you enjoy your stay and look forward to helping you find many more great stays in the future!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy booking great

Easy booking great

March 29, 2026
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Reply from LateRooms.com

Hi Dawn,

Thank you for your lovely review! We’re so pleased to hear you found the booking process easy.

We look forward to helping you find many more great stays in the future!

Best wishes,

Rebecca

Rated 1 out of 5 stars

Booking cancelled on day of stay due to over booking

Got an email on the day of our stay while we was on our way to the hotel that the room was no longer available and had been cancelled, leaving us with no where to stay and having to go find somewhere else that ended up being much more expensive and not even in the same area. Very disappointing

March 29, 2026
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Reply from LateRooms.com

Hi Stacey,

We’re very sorry to hear about your experience and completely understand how frustrating it must have been to have your booking cancelled at short notice by the hotel.

We appreciate you sharing your feedback. If you’d like to discuss this further or need any support with future bookings, please feel free to reach out to us at support@laterooms.com. We’d be happy to help and ensure your next stay goes smoothly.

Best wishes,

Rebecca

Rated 5 out of 5 stars
LateRooms.com logo

Reply from LateRooms.com

Hi David,

Thank you for your fantastic review! We’re delighted to hear you found our site easy to use and good value.

We look forward to helping you find many more great stays in the future!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Had a great experience.

Had a great experience.

January 31, 2026
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Reply from LateRooms.com

Hi Housam,

Thank you so much for your kind words! We’re thrilled to hear you had a great experience.

We look forward to helping you find many more wonderful stays in the future!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Great find

Great find. Thanks so much. It was a wonderful meeting. Phenomenal view!!

March 21, 2026
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Reply from LateRooms.com

Hi Cheryl,

Thank you so much for your wonderful review! We're delighted to hear it was such a great find and that you enjoyed the phenomenal view - it sounds like the perfect setting!

We really appreciate you taking the time to share your experience and hope we can help you find another great stay again soon.

Best wishes,

Rebecca

Rated 5 out of 5 stars

refund for cancellation

I booked, then checked the confirmation email and realised the dates were for the wrong week. I cancelled via the 'cancel' button in the email and then made the correct booking (there was an 'apply' button after the enter dates part). The money had gone out of my account twice, but one lot came back in shortly afterwards.

March 15, 2026
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Reply from LateRooms.com

Hi Catherine,

Thank you for your review and for sharing your experience. We're glad to hear you were able to quickly spot the date error and correct your booking.

We really appreciate you taking the time to leave your feedback and hope you have a wonderful stay on your upcoming trip.

Best wishes,

Rebecca

Rated 5 out of 5 stars
LateRooms.com logo

Reply from LateRooms.com

Hi Sharon,

Thank you so much for your lovely review! We’re delighted to hear you were able to save some money and that you’re happy with your booking.

We hope you have a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

Rated 3 out of 5 stars
LateRooms.com logo

Reply from LateRooms.com

Hi Amanda,

Thank you for taking the time to leave your feedback. We’re sorry to hear you experienced some difficulties during the booking process.

If you’d like to share a little more about what happened, we’d really appreciate the opportunity to look into this for you. Please feel free to contact us at support@laterooms.com or call 0203 637 0812, and our team will be happy to help.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Best price

Best price for the hotel I wanted to book

March 20, 2026
LateRooms.com logo

Reply from LateRooms.com

Hi Sue,

Thank you so much for your lovely review! We’re delighted to hear you found the best price for the hotel you wanted to book was with us!

We hope you have a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

Rated 4 out of 5 stars

Very easy and straightforward

Very easy and straightforward

March 19, 2026
LateRooms.com logo

Reply from LateRooms.com

Hi Martin,

Thank you so much for your review! We’re delighted to hear you found the booking process very easy and straightforward.

We hope you have a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Very easy booking

Very easy booking, great prices

March 18, 2026
LateRooms.com logo

Reply from LateRooms.com

Hi Mrs Lloyd,

Thank you so much for your lovely review! We’re delighted to hear you found the booking process very easy and were happy with the prices.

We hope you have a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy

Easy, honest

March 18, 2026
LateRooms.com logo

Reply from LateRooms.com

Hi Jaya,

Thank you so much for your lovely review! We’re delighted to hear you found our website easy to use!

We hope you have a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Delighted to get the Grand Hotel Cesare Agusto.

I was delighted to get the Grand Hotel Cesare Agusto at a very good rate. We stayed there the last time we were in Sorrento some ten years ago and I knew it was a very good hotel. I'm glad I searched Laterooms as it offered the very best rate. Sorrento, here we come.

March 9, 2026
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Reply from LateRooms.com

Hi Joe,

Thank you so much for your wonderful review! We’re delighted to hear you found such a great rate for the Grand Hotel Cesare Augusto through LateRooms, especially as it’s a place you already know and love.

It sounds like a fantastic trip ahead. We hope you have an amazing time in Sorrento!

Best wishes,

Rebecca

Rated 4 out of 5 stars

Booked a hotel I really wanted at a…

Booked a hotel I really wanted at a good price.

March 16, 2026
LateRooms.com logo

Reply from LateRooms.com

Hi,

Thank you for your great review. We’re really pleased to hear you were able to book the hotel you wanted and at a good price too!

We hope you have a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

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