Lawcomm Solicitors Reviews 

434
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and prompt when answering questions throughout the entire process. Consumers often highlight that legal matters progress smoothly, with complex procedures clearly explained and managed efficiently to keep things moving. Some reviewers were not happy with the communication, mentioning that emails and phone calls frequently went unanswered or experienced long delays. People also noted frustrating service issues, a lack of transparency, and difficulties getting timely updates regarding their property transactions. Clients occasionally felt that certain staff members lacked competence or urgency when handling important paperwork.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting dedicated and professional service from named... See more

Service

Customers consistently note positive experiences with service, highlighting professional, efficient, and... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt and swift... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the dependable communication and... See more

Customer communications

Clients share ambiguous opinions on contact, reflecting contrasting experiences with communication. While... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Buying & selling a property: It took over 18 monhs to sell my house with various failed sales.Pavan Roath was amazingly kind and supportive throughout the process. He was always there to answer any q... See more

Rated 5 out of 5 stars

Saira was absolutely amazing, effective and efficient. Got the long items of enquiries done ahead of time and kept on top of every detail. Very communicative and always on hand to answer any questions... See more

Rated 5 out of 5 stars

Easy to follow on line reports and progression of sale/purchase. Zahra, who was dealing with things for us was at the end if the phone should we have any queries that I needed answers to quickly. Thin... See more

Rated 5 out of 5 stars

I would definitely use Lawcomm again! Natalie chan was my solicitor and I can’t thank her enough she was amazing ! I am a first time buyer and to be honest didn’t really know what to expect from the h... See more


Company details

  1. Law Firm
  2. Conveyancer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services

Written by the company

The firm was established in 1999 by the current Managing Director from a single desk and has grown steadily since formation in all of its main practice areas. We are happy to meet with you at any of our locations or you can work with us from anywhere without a face-to-face meeting via phone, videocall, email or our client portal.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

434 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(434)

82 reviews in the last 12 months

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Rated 5 out of 5 stars

No Sale no Fee, great service, worked for us

We signed to Lawcomm via our estate agents when selling. We had one aborted sale right at the last minute and finally sold on the 2nd time. Natalie Chan was really professional, quick to respond and effective in her communication in spite of the other parties being pushy picky and difficult (our opinion). Given we only paid the one fee for effectively 2 sales and had a great conveyancer we would certainly use them again.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Shirley - Reliable and Prompt

Shirley took over a complex house sale for us, guided us through the conveyancing and addressed things promptly and reliably. Very pleased with the service that Shirley provided, would highly recommend!

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

My conveyancers were 10/10!

My conveyancers Rebecca Barnett and Trish Gibson were highly professional, communicative and efficient throughout the process. I could not fault the organisation and it was affordable too. I would have no hesitation in recommending Lawcomm Solicitors.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Zarah our solisitor dealing with our…

Zarah our solisitor dealing with our sale and buy of our new property was totally brilliant she kept us well informed up to date with everything which is What you need in these stressful times of saleing your home. I would totally 100% recommend lawcomm solisitors for your sale and buy as they take the pressure of your shoulders. very reasonable on price couldn't thank zarah enought. So look no further give lawcomm a call you won't be disappointed. Norman

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and Supportive

My conveyancer, Pavan, did a great job on mine and my partner's first house. We experienced some delays on the Seller's side due to certain factors, but he remained professional and supportive, and we managed to exchange and complete for before the new SDLT deadline. Throughtout the process, he went above and beyond to make sure everything was correct and ensure processes were up to date, and chase where and when is necessary. Even when he was on leave while we're due to exchange, he prepared everything beforehand and our exchange went smoothly (thanks to Shirley also!).
I would recommend him and Lawcomm for conveyancing.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

My solicitor Surinderpal did a fantastic job helping with the sale of my flat. She was always available to answer my queries and was extremely diligent in her work. Thank you Surinderpal!

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Natalie From Lawcomm is a Conveyancing All Star!

Lawcomm have been a great help to my wife and I in purchasing our first property, which we completed on today.

Natalie C was our solicitor and throughout the entire process she made us feel as if she only worked for us! Her attentiveness and prompt responses to our many questions really made all the difference and without her help and expertise we wouldn’t have completed within the 8 weeks in which we did! Once again thank you Natalie and Lawcomm for the outstanding service!

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend Carolyn

I highly recommend Carolyn, she really helped me through sale . She is ,professiional , empathic and responds immediately not like other solicitors I've had. It was the simplest sale I've ever had due to Carolyn's support and can't thank her enough . I'm certainly employing Carolyn again for my next buy .
Many thanks , you're a 🌟 star

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I had an extremely positive experience selling my leasehold flat through Lawcomm.
The quoted fee was very competitive and was kept to, despite needing to contact my rep on several occasions to ask questions.
I was assigned a single rep, who I was able to reach very quickly and easily by email or phone.
She knew my case well and was always approachable, friendly, polite and helpful.
Many thanks for a good, easy and affordable selling process.
Jan Spencer
Devon

February 21, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Lawcomm Solicitors at All Costs – Misleading, Unethical, and Potentially Unlawful Behaviour

Lawcomm Solicitors has demonstrated a shocking disregard for professional ethics, transparency, and basic client care. After engaging them for a property purchase, I was misled about a supposed conflict of interest, only for them to change their reasoning when I provided proof that no such conflict existed. Worse still, after previously raising a legitimate data protection concern and a formal complaint about poor service, I have now been effectively blacklisted from obtaining legal representation—an act that appears to be blatant victimisation. A staff member, James Clarke, even went as far as informing my estate agent that “under no circumstances” would Lawcomm act for me, despite my ongoing engagement with them. This level of arbitrary decision-making, refusal to address complaints, and misleading conduct is a serious breach of the Solicitors Regulation Authority (SRA) Code of Conduct. Solicitors should never lie to clients, nor should they retaliate against those who hold them accountable. If this is how they treat someone who challenges their poor service, it raises serious concerns about their integrity and suitability as a law firm. If you value honesty, professionalism, and ethical legal representation, avoid Lawcomm Solicitors at all costs.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Natalie Chan Helpful, Understanding and Professional

My initial conveyancing solicitor was dreadful and had no empathy that I was buying a house from overseas. I desperately needed to change my solicitor and by good luck found LawComm. By even more good luck, Natalie Chan was assigned to be my solicitor and she made my experience wonderful. Why can’t other conveyancing solicitors be like her? Helpful, understanding and professional. LawComm provides great professional legal service.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent for house purchase

Zahrah Amin was excellent for my house purchase. The company itself has a portal so its very transparent what stage i am at and what the next actions are. If i needed an update, Zahrah responded very quickly, id guess in less than an hour. Would 100% work with again.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

I was recommended to Lawcomm by a…

I was recommended to Lawcomm by a friend who had experienced excellent service when selling his house. I too experienced first class service during the sale of my own property which was handled in the main by Navleen Gulati.

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience from Lawcomm Solicitors

Amazing team at Lawcomm Solicitors, I was well looked after and got very good advice and regular feedback & reports from my solicitor Saira Ibrahim, she was professional at all times and very dedicated to case from start to completion! I will definitely recommend them.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service!

I had a fantastic experience with Lawcomm Solicitors, and I want to give a special shoutout to Sanjib for his outstanding service. He was transparent from the start, keeping me informed every step of the way. His punctuality and professionalism made the entire process seamless and stress-free.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

I have nothing but praise for Lawcomm

I have nothing but praise for Lawcomm. They helpfully took over from another firm of solicitors whom I had to sack.
I was given Vaishnavi Komandur as my conveyancer who kept me updated in every respect. She worked very hard and fast to get this over the line for the purchase of my Flat. It took a little longer than we estimated but that was down to the other side coining up with last minute questions. I would use them again and have passed on her good name to others.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Natalie at Lawcomm was a fantastic…

Natalie at Lawcomm was a fantastic conveyance solicitor for our flat sale. I felt I could ask her any questions I had and she very much fought our corner when the other side got tricky to deal with. We were very grateful to have her expertise and efficiency.

January 31, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Lawcomm and Duncan Horton

Second time I used Lawcomm, first time was buying my first property second time was selling and buying our new home.

It came to light that Lawcomm failed to advise me on the Building Safety Act 2022 when buying my first property which was raised during the sale. We had Duncan Horton dealing with our case and it was 6 months of stress and lack of updates we had to deal with. Duncan was rude, aggressive over email and did not manage the case well at all. The lack of updates meant our buyer and vendor were contacting us directly, they also all said their experience and dealings with Duncan were the worst they have ever dealt with.

Duncan rarely addressed anyone via email and on the rare occasion that he did, he would get my name completely wrong (Michelle, Mitchelle lol) - very unprofessional.

Avoid Lawcomm at all costs, their fees a low for a reason and they also add fees onto their completion statement with no justification.

A formal complaint has been lodged with Lawcomm and The Legal Ombudsman.

January 30, 2025
Unprompted review
Lawcomm Solicitors logo

Reply from Lawcomm Solicitors

Dear Mitchell,

We are sorry that you are dissatisfied with service levels. The Building Safety Act 2022 is a complex piece of litigation which requires additional checks and responses from third parties. We are not in control over third-party response timescales. In many circumstances, this can result in delay. We shall respond to your complaint in accordance with our resolution procedure.

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