After placing the order, communication on how it would be satisfied was very timely and clear. The item was delivered securely, promptly and well packaged. The item order was as expected with a great... See more
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See what reviewers are saying
I ordered both a Think Tank Camera Bag and a pair of Nikon Binoculars whilst on offer online. Both were awaiting stock to arrive at the time but that was not a problem for me. Within a couple of days... See more
Straight forward to deal with offered slightly more than quoted on trade-in product, honoured a reduced offer price on purchased product at time of enquiry which was finished by time of purchase, (al... See more
Online purchase. I can't fault the service at all, it was excellent service all round. Queries were answered quickly and fully, description on the condition of camera was spot on, the purchase went sm... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
13 Cheap street, BA1 1NB, Bath, United Kingdom
- 01225462234
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Replied to 94% of negative reviews
Typically replies within 1 week
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I purchased a Sony 24mm f1.4 G Master…
I purchased a Sony 24mm f1.4 G Master lens from the Bath branch. I had to delay the order by a couple of days and they were very accommodating. When the lens arrived, which was as on time, it was packaged superbly. I have dealt with LCE since 1990 when I purchased a second hand Pentax K1000 film camera and they have always been professional and helpful. Hopefully more years to go. Keep up the superb work.
Rich Eastman
Great service …
I had visited the trade show at Haynes motor museum and wanted to buy an item that was reduced in price for that day. After waiting for 25 minutes in the queue I gave up.
When I contacted LCE to see if I could still order the item at the trade price they confirmed it. Parts were then promptly delivered.
Easy to buy and fully informed of its…
Easy to buy and fully informed of its status until it arrived. Well packaged!
Just perfect
From first contact to completion of exchange the process was welcoming, professional and courteous. I really could not ask for any more. Staff were very helpful and knowledgeable. I'll need extra lenses at some point and this will be my first port of call.
good clear website and prompt delivery
Excellent Service
Although my binoculars were not in stock at the time I ordered (which i was told before I placed my order) they came into stock quite quickly and were delivered to me the next day by DPD
I received a great lens in perfect condition.
I received my lens in perfect condition. The packing was excellent. The lens works perfectly, and I've already got some good shots. I often use LCE, and I always get very good service, as I have for the past 40-plus years. Thanks to all.
Leica Q3 grip
LCE had the item that I needed at a fair price. Prompt delivery. I will be happy to use them again.
Easy Process to buy
My purchase was exactly as described and I’m pleased with my purchase. The process was very easy and fast.
Well informed staff
Well informed staff, good price, quick delivery, very pleased with purchase
Very fast personal service
Very fast personal service. The online order was routed through their bath office, and when I called to make a change to the delivery, they answered first ring and knew all aboutit. Super great!
Change of binoculars
They were unable to get me the binoculars I wanted as Nicon had not delivered their order. As it was a birthday present I needed them by a certain time which they couldn’t promise. Asked ,for their advice on a substitute and they were very helpful.
I couldn’t have been more pleased with the substituted item.
THANK YOU
Minolta 75W Riva Zoom in great conditions and speedy delivery
I bought a Minolta 75W Riva Zoom with London Camera Exchange and I couldn't be more happy about the experience. I was a little bit scared of buying second hand cameras online, but I decided to go for it. I had a long trip planned and I managed to buy and receive the camera on the same week before travelling. The camera arrived very well packaged and secured. It's in great condition. I took some months to test it and I'm very happy with the camera. Couldn't recommend enough.
Absolutely fantastic online order
Absolutely fantastic online order. Was shipped and delivered within 48 hours highly recommended and will be using these again when required !
Very pleased with my new RF lens which…
Very pleased with my new RF lens which is in excellent condition & sent very promptly. LCE in Newcastle gave me a good price for my old EF one.
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