I bought a Minolta 75W Riva Zoom with London Camera Exchange and I couldn't be more happy about the experience. I was a little bit scared of buying second hand cameras online, but I decided to go for... See more
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They were unable to get me the binoculars I wanted as Nicon had not delivered their order. As it was a birthday present I needed them by a certain time which they couldn’t promise. Asked ,for thei... See more
Straight forward to deal with offered slightly more than quoted on trade-in product, honoured a reduced offer price on purchased product at time of enquiry which was finished by time of purchase, (al... See more
Very fast personal service. The online order was routed through their bath office, and when I called to make a change to the delivery, they answered first ring and knew all aboutit. Super great!
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
13 Cheap street, BA1 1NB, Bath, United Kingdom
- 01225462234
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Very quick delivery.
Best prices and super fast delivery
Great service.
Great communication, fast delivery and brilliant price. Received my Rode Wireless Pro just over 24hours later.
Overall impressive service
Impressed with help given when I phoned local store - who didnt stock the item. Impressed with speed of delivery and online ease of purchase.
I purchased a new camera & lens in 2…
I purchased a new camera & lens in 2 separate transactions, and both times my enquiry was handled efficiently and with reassurance that all necessary checks had been made.
When the items arrived, they were in excellent condition, and the delivery was very fast with a secure courier. Will definitely use them again.
Part exchanged binoculars and didn't…
Part exchanged binoculars and didn't really get the price I thought I would get but the new ones are good and arrived on time
very helpful service by staff after…
very helpful service by staff after delivery problems.
Good price; quick service
Very pleased with the camera and with the genuine service from LCE. Many thanks
Quick service and good price
Hawke endurance ed 8x42 binoculars
I bought a pair of Hawke endurance ed 8x42 binoculars in the sale, with £100 off which caught my attention. Only issue was that the delivery was showing as 10 days. Anyway, I duly ordered said binoculars, and the following morning I received both an email confirmation, and a telephone call informing me that the item was in stock at the Bath store, and would be delivered the following day! The binoculars arrived as promised, and I have to say I'm very impressed not just with the item, but with the service I received from start to finish. A special mention to Graeme at the Bath store who was particularly helpful.
Thank you London Camera Exchange Bath.
Bought a pair of binoculars on line…
Bought a pair of binoculars on line during the last few days of the sale. I was kept informed of the progress at every stage. The website stated ‘allow up to five days for delivery’. I glad to report the binoculars were delivered in two days by a reputable delivery company.
A great purchasing experience Well done LCE.
Absolutely great service
Absolutely great service. Ordered one day received the next.
Brilliant service
Brilliant service, goods arrived as promised, were well wrapped. The DPD service was good, with a secure pin system adding confidence that the parcel would not be chucked at my house (or another!).
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