Friendly phone call when I called to check details of the lens. I asked whether it could be delivered to me the very next day as I was going on holiday & needed the lens. I was really pleased when I w... See more
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Absolutely fantastic company. I ordered some binoculars as an anniversary present for my husband but he had the same idea (we are off on safari). I therefore returned the ones I bought and dropped th... See more
Only received part of a purchase but when I phoned to query they had already found the missing item, packed it up and it was ready for next day delivery. Anyone can make a mistake but this one was cor... See more
I've used London Camera Exchange for at least 14 years and I have to say I trust the company completely. Last week I bought a Canon 90D body (used) that was advertised as having less than 1000... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
13 Cheap street, BA1 1NB, Bath, United Kingdom
- 01225462234
4.9
Excellent
522 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Brilliant service
Brilliant service, goods arrived as promised, were well wrapped. The DPD service was good, with a secure pin system adding confidence that the parcel would not be chucked at my house (or another!).
January 15, 2026
Quick delivery and good communication…
Quick delivery and good communication just what you want as a customer.
January 12, 2026
Great speed of delivery.
Bought a monocular as a present. Good selection and well priced. Very impressed with the speed of delivery.
January 13, 2026
Excellent experience
Easy website, good communication and updates, arrived as LCE promised. Important as it was a present. Lovely binoculars.
January 12, 2026
Excellent second-hand scope
I bought a second-hand scope, and even though the description was very representative of the item, I still wanted to communicate with the branch and get some more info. To my delight, the branch seller was extremely helpful and was clearly very experienced with scopes as he kindly answered all my questions. I ended up buying the scope (it was just as described by the seller and the online ad), but not before getting a small discount! Scope arrived very quickly and was wrapped in all sorts of protective packaging. Definitely recommended!
January 2, 2026
Very helpful sales professionals
Very helpful sales professionals, great advise and provided what we required
January 7, 2026
I got the order shipped to me very…
I got the order shipped to me very quickly and I am very pleased with the new binoculars.
January 7, 2026
Really fast & efficient service
Really fast & efficient service - although a glitch with their DPD driver who didn't ring or wait very long
January 5, 2026
Great service and helpful both in store…
Great service and helpful both in store and on line
January 5, 2026
Excellent price and very quick delivery…
Excellent price and very quick delivery = One very satisfied customer.
December 29, 2025
Order straightforwardly turned round in…
Order straightforwardly turned round in less than 24hrs
December 30, 2025
Good support for local LCE great logistics
Good support for local LCE who Unf didn’t have the item on stock but advised prompt delivery from stockholding branch. True to their word the item was with me in 12 hours. Brilliant logistics! Thanks
December 29, 2025
Quick dispatch of item ordered.
December 29, 2025
Very helpful when I contacted the store…
Very helpful when I contacted the store to discuss purchase. Super prompt delivery, reliable courier service used.
December 12, 2025
Proactive, good service
The monocular I bought was good. The delivery went amiss (the delivery company's fault, not LCE'S) but they proactively reached out to me and organised another delivery. Great service.
December 18, 2025
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