I bought a Minolta 75W Riva Zoom with London Camera Exchange and I couldn't be more happy about the experience. I was a little bit scared of buying second hand cameras online, but I decided to go for... See more
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They were unable to get me the binoculars I wanted as Nicon had not delivered their order. As it was a birthday present I needed them by a certain time which they couldn’t promise. Asked ,for thei... See more
Straight forward to deal with offered slightly more than quoted on trade-in product, honoured a reduced offer price on purchased product at time of enquiry which was finished by time of purchase, (al... See more
Very fast personal service. The online order was routed through their bath office, and when I called to make a change to the delivery, they answered first ring and knew all aboutit. Super great!
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
13 Cheap street, BA1 1NB, Bath, United Kingdom
- 01225462234
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Quick delivery and good communication…
Quick delivery and good communication just what you want as a customer.
Great speed of delivery.
Bought a monocular as a present. Good selection and well priced. Very impressed with the speed of delivery.
Excellent experience
Easy website, good communication and updates, arrived as LCE promised. Important as it was a present. Lovely binoculars.
Excellent second-hand scope
I bought a second-hand scope, and even though the description was very representative of the item, I still wanted to communicate with the branch and get some more info. To my delight, the branch seller was extremely helpful and was clearly very experienced with scopes as he kindly answered all my questions. I ended up buying the scope (it was just as described by the seller and the online ad), but not before getting a small discount! Scope arrived very quickly and was wrapped in all sorts of protective packaging. Definitely recommended!
Very helpful sales professionals
Very helpful sales professionals, great advise and provided what we required
I got the order shipped to me very…
I got the order shipped to me very quickly and I am very pleased with the new binoculars.
Really fast & efficient service
Really fast & efficient service - although a glitch with their DPD driver who didn't ring or wait very long
Great service and helpful both in store…
Great service and helpful both in store and on line
Excellent price and very quick delivery…
Excellent price and very quick delivery = One very satisfied customer.
Order straightforwardly turned round in…
Order straightforwardly turned round in less than 24hrs
Good support for local LCE great logistics
Good support for local LCE who Unf didn’t have the item on stock but advised prompt delivery from stockholding branch. True to their word the item was with me in 12 hours. Brilliant logistics! Thanks
Quick dispatch of item ordered.
Very helpful when I contacted the store…
Very helpful when I contacted the store to discuss purchase. Super prompt delivery, reliable courier service used.
Proactive, good service
The monocular I bought was good. The delivery went amiss (the delivery company's fault, not LCE'S) but they proactively reached out to me and organised another delivery. Great service.
Hand delivery by the Management
Hand delivery by the Management, totally great service thanks.
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