Friendly phone call when I called to check details of the lens. I asked whether it could be delivered to me the very next day as I was going on holiday & needed the lens. I was really pleased when I w... See more
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Absolutely fantastic company. I ordered some binoculars as an anniversary present for my husband but he had the same idea (we are off on safari). I therefore returned the ones I bought and dropped th... See more
I've used London Camera Exchange for at least 14 years and I have to say I trust the company completely. Last week I bought a Canon 90D body (used) that was advertised as having less than 1000... See more
I ordered a pair of binoculars that were on offer. The next day, I received a call which I missed, but it was quickly followed by an email explaining that the model I had chosen was no longer in stock... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
13 Cheap street, BA1 1NB, Bath, United Kingdom
- 01225462234
4.9
Excellent
524 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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Excellent service
Excellent service. Fastest delivery, good price, very well packaged. Definitely a five star service.
October 28, 2025
Product was as advertised
Product was as advertised. Delivery was as discussed, very good friendly service, I will recommend to others
October 21, 2025
Great service from well informed staff
Great service from well informed staff.
As always with LCE
October 9, 2025
Excellent Customer Service
This purchase with this store was 100% top class service. Communication was very efficient, as I was kept informed of the delivery and to when this would arrive etc. This feedback here is purely in relation to this purchase with this Store (Bath) at this time. The staff was both friendly and professional throughout and I highly recommend using LCE at Bath.
October 7, 2025
very helpful and friendly at the camera…
very helpful and friendly at the camera shop I bought from and swift delivery, good lens.
October 1, 2025
Top line Selling
Knowing the staff at Bath is great in its self is very satisfying. They are always helpful . I will only trade at the BATH store. THANK you.
September 29, 2025
Quick and easy
September 25, 2025
Excellent service and delivery as…
Excellent service and delivery as usual. Keep up the great work 👌
September 19, 2025
Ordered the Nikon monarch m7plus they…
Ordered the Nikon monarch m7plus they just didn’t suit me went into local store and tried another pair which didn’t work either.left with Swarovski 8x30 cl which is more than I wanted to spend but they are glorious
September 2, 2025
Very helpful service
Very helpful service . Requested plain parcel for postal delivery, as was a present for my partner. Delighted to be phoned by nice man from Bath store & reassured that this would be done .
September 15, 2025
absolutely brilliant service from start…
absolutely brilliant service from start to finish, easy ordering online, accurate stock check, and delivery just within 1 day from ordering, via courier, very impressed!
September 15, 2025
Excellent service and pricing.
Fair pricing. Accurate description and photos. Fast delivery time and shipping included in the price. Well packed.
Excellent service, highly recommended.
September 15, 2025
Exceptional service from London Camera…
Exceptional service from London Camera Exchange. Item arrived before actual delivery date and outstanding customer service when I phoned up for extra information about the lens I was purchasing from London Camera Exchange.
September 12, 2025
Easy to understand
Easy to understand. Good communication. fast delivery. good binoculars . Thanks
September 4, 2025
Very prompt delivery and extremely…
Very prompt delivery and extremely pleased with my monocular.
September 8, 2025
Fast delivery, good binoculars.
The ordered binoculars arrived quickly and work fine.
September 8, 2025
Good experience all round
They stocked the very hard to find model of binoculars I was looking for (Nikon Monarch M7+, everyone else had the M7). Delivery was quick, no fuss.
September 1, 2025
Looks as described
The item was quick and easy to purchase. It was well packaged and looks as described (not used yet). Slight delay in delivery but that was the courier.
September 2, 2025
Excellent service and top of the range…
Excellent service and top of the range products
September 3, 2025
Bought a pair of binoculars online.
Bought a pair of binoculars online.
Order was acknowledged virtually by return.
Delivery was prompt and as promised.
September 3, 2025
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