London Camera Exchange - Chester Reviews 

382
TrustScore 5 out of 5

5.0

9 Bridge Street Row, CH1 1NW Chester, Cheshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Was looking to upgrade my Canon 250D which has served me well as a first camera. The staff at LCE chester were very helpful in advising me on the best upgrade. Went through several models and ended u... See more

Rated 5 out of 5 stars

Great Service,and great price on Hawke 8×32 Frontier HD X binoculars Would highly recommend these binoculars for bird watching, great product for money you spend especially if you can get the deal... See more

Rated 5 out of 5 stars

Another completely satisfactory purchase of used equipment from LCE. Descriptions of items are accurate and conservatively biased - if it says 'good condition' it's never less than that, and there's a... See more

Rated 5 out of 5 stars

Lens arrived next day even though I ordered close to or after the deadline. Lens was very well packed and when examined was in virtually pristine condition. I had been looking on various vendor and au... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Situated on the unique medieval Rows in the historic City of Chester, London Camera Exchange opened its doors in 2001. Currently there are 5 members of staff who between them have over 140 years of photographic experience. Alongside an extensive range of photographic, video and optical products the Chester store also provides digital printing services including passports and restoration. Other services available include sensor cleaning, repairs and prints from mobile phones.


Contact info

  • 9 Bridge Street Row, CH1 1NW, Chester, Cheshire, United Kingdom

  • 01244326531

5.0

Excellent

TrustScore 5 out of 5

382 reviews

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5.0

All reviews

(382)

2,666 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A company I trust

A company I trust and have used on many occasions. I mainly buy used kit and have the confidence that all items will be examined and checked completely by competent and knowledgeable staff before being sent.

February 5, 2026
Rated 5 out of 5 stars

Exceptionally speedy delivery

Exceptionally speedy delivery.
Using DPD the most reliable carrier in my experience.
All boxed up.
Only minor gripe, no shoulder strap provided. To be fair it wasn’t listed, but a shame to have to purchase subsequently.

January 30, 2026
Rated 5 out of 5 stars

Great Service and Advice Freely Given

Great Service and Advice Freely Given. I went to LCE in the Strand to pick up a few bits and pieces whilst there one of the staff who had a similar camera to mine helped me with a couple of settings on it I was having difficulty with, a great help, I will be shopping there again l.

December 30, 2025
Rated 5 out of 5 stars

Went into get a camera

Went into get a camera I had been looking at, and to get some more info on it. A gentleman (Mark) was very helpful, answering any questions I asked and giving lots of helpful useful tips and advice. I not only came away with a new camera but I also got a new flash as well. I would highly recommend this shop to anyone looking for advice or good quality cameras.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

A good experience.

The London Camera Exchange has been a good experience. Good pricing, quick delivery. On the delivery side DPD messed up, but LCE kept me in the loop, and made sure everything was good, and though it took a few extra days, it was all sorted. It wasn't their issue, but they stepped up.

January 16, 2026
Rated 5 out of 5 stars

Pristine condition for a used lens

Pristine condition for a used lens. You would not be able to tell it was used, even the packaging looks brand new. Shipping was slower than I would have liked but that was an issue with the courier failing to turn up when they said they would.

January 3, 2026
Rated 5 out of 5 stars

Great Service,and great price on Hawke…

Great Service,and great price on Hawke 8×32 Frontier HD X binoculars
Would highly recommend these binoculars for bird watching, great product for money you spend especially if you can get the deal I got.
Arrived 2 days after I purchased them during the Christmas period.
London,Camera Exchange 10/10.

December 27, 2025
Rated 5 out of 5 stars

Quick prompt service from LCE on anew…

Quick prompt service from LCE on anew purchase. But I have traded in cameras in the past (one camera , two lenses) and was happy with the deal. Fair price for all and I got the camera I wanted - and still have. Recommend to all camera enthusiasts.

December 4, 2025
Rated 5 out of 5 stars

Great online shopping experience

Easy ordering. Chester store coordinated with other stores in the group to ensure the item was shipped. Great communication throughout ordering, processing & delivery. Item delivered quickly & securely. Good choice of products, good quality and at competitive prices. Peace of mind knowing stores are available if needed.

December 7, 2025
Rated 5 out of 5 stars

Top service whether in-store or online

Unbelievably speedy service! Ordered at lunchtime and delivery was the very next day.

I've purchased multiple items from LCE's Chester store this year and always had amazing service and advice. It's good to know that the online service is just as reliable. Thank you.

December 4, 2025

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