Was looking to upgrade my Canon 250D which has served me well as a first camera. The staff at LCE chester were very helpful in advising me on the best upgrade. Went through several models and ended u... See more
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Great Service,and great price on Hawke 8×32 Frontier HD X binoculars Would highly recommend these binoculars for bird watching, great product for money you spend especially if you can get the deal... See more
Another completely satisfactory purchase of used equipment from LCE. Descriptions of items are accurate and conservatively biased - if it says 'good condition' it's never less than that, and there's a... See more
Lens arrived next day even though I ordered close to or after the deadline. Lens was very well packed and when examined was in virtually pristine condition. I had been looking on various vendor and au... See more
Company details
Written by the company
Situated on the unique medieval Rows in the historic City of Chester, London Camera Exchange opened its doors in 2001. Currently there are 5 members of staff who between them have over 140 years of photographic experience. Alongside an extensive range of photographic, video and optical products the Chester store also provides digital printing services including passports and restoration. Other services available include sensor cleaning, repairs and prints from mobile phones.
Contact info
9 Bridge Street Row, CH1 1NW, Chester, Cheshire, United Kingdom
- 01244326531
5.0
Excellent
382 reviews
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Replied to 95% of negative reviews
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A 100 % cracking service
From ordering online, which was very swift - their old process was a bit of a faff - to the item arriving the next day, was brillant plus the lens was as described. I rest my case - it's the brown one with duff hinge on the left hand side but I will get it mended at some point..
October 31, 2025
Outstanding level of service
Outstanding level of service, team very engaging, excellent product and market knowledge. Provided an excellent valuation for my camera for which I part exchanged of a new Fuji. I have known Jason and team for many years, they remain my”go to” store for all my camera purchases. The store is based in Chester and highly recommended for anyone looking for balanced advice, technical help , selling and or buying any camera gear
January 22, 2025
Excellent service, quick delivery
Easy to use website, competitive prices, good communication after placing the order and fast delivery. What's not to like?
October 4, 2025
From my London address I ordered a…
From my London address I ordered a Fujinon wide-angle zoom online. The order went to Chester from where the lens was dispatched. It was in my hands a little over 24 hours later. Excellent service - and entirely consistent with my past experience of LCE.
September 29, 2025
LCE for great service and prices…
LCE are my first port of call for all my camera purchases. Locally staff are excellent and very knowledgable. Internet purchases are a breeze, great selection of stock and next day delivery is a real bonus.
The Marine binoculars are superb, light weight and fantastic clarity for the price point.
September 16, 2025
Richard in the Chester office provided great service
Richard in the Chester office helped resolve an early shipping error and stayed with it till I got my camera OK, just one day later.
I am very pleased overall with the service I received!
September 22, 2025
Excellent customer service
I first used LCE way back in 1981 in the Cannon Street shop. I bought an SLR with my first pay day !
I have used them a number of times throughout the years for a several purchases
This week, I visited the Chester shop and was served by Marc. He is such a patient and knowledgeable sales person. He provided admirable customer service. I purchased a pair of Hawks binoculars. I tried a number of models to ensure I bought the appropriate pair for my needs.
Nothing was too much trouble. As the overall customer experience was exceptional, I will be using LCE to purchase a DJI drone.
A big Thank you to Marc of Chester
September 23, 2025
Unprompted review
An excellent all round Company to deal…
An excellent all round Company to deal with Chester LCE were particularly helpful on this occasion
September 10, 2025
A perfect sample of how customer service should be. Other camera companies would do well to emulate how the LCE does business.
Excellent, prompt and reliable service as always from this company!
September 1, 2025
Used Camera Purchase. Pleased with my camera purchase and the…
Pleased with my camera purchase and the quality of the camera.
August 23, 2025
Great deal and service - Thanks!
Clear and honest description of the used camera, fair pricing which is very competitive, fast delivery which is well packaged. This is the second time I have used London Camera Exchange, and they are my first choice when making an important purchase.
August 27, 2025
Great purchase experience
Great purchase experience, next day delivery and well informed after purchase 👍
August 26, 2025
Great service from LCE Chester branch…
Great service from the Chester branch who were very helpful on the telephone enabling me to finalise my order and also helped out later when the couriers created a problem which was not of LCE’s making. Excellent customer service in all respects especially Mark at the branch. Many thanks.
August 19, 2025
Great service received from LCE Chester…
Great service received from LCE Chester via their online service, I originally had a pre-order in for a new camera via the London Strand branch and they were great in organising but later on I wanted to change to ordering another camera in stock in Chester and they were both nothing but helpful in organising this change. Really happy with the order service and my new camera. Will be using LCE again for my needs.
August 11, 2025
Good as always
As usual the used item I received was in exceptional condition, the only thing I noticed was the SD card slot next to the battery was so tight it did not release the card for extraction however after loading and removing the card several time it seemed to free up the slot so now much easier to remove card.
This was a minor thing so as always given 5 *
August 2, 2025
Excellent stuff
Excellent stuff.
Camera arrived next day and in as new condition as described. Delighted with it.
Many thanks, see you again soon.
July 11, 2025
Friendly on the phone
Friendly on the phone. Plus very helpful. Delivered next day fantastic. Very well packaged.
July 25, 2025
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