London Camera Exchange - Chester Reviews 

382
TrustScore 5 out of 5

5.0

9 Bridge Street Row, CH1 1NW Chester, Cheshire, GB


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Rated 5 out of 5 stars

Was looking to upgrade my Canon 250D which has served me well as a first camera. The staff at LCE chester were very helpful in advising me on the best upgrade. Went through several models and ended u... See more

Rated 5 out of 5 stars

Great Service,and great price on Hawke 8×32 Frontier HD X binoculars Would highly recommend these binoculars for bird watching, great product for money you spend especially if you can get the deal... See more

Rated 5 out of 5 stars

Another completely satisfactory purchase of used equipment from LCE. Descriptions of items are accurate and conservatively biased - if it says 'good condition' it's never less than that, and there's a... See more

Rated 5 out of 5 stars

Lens arrived next day even though I ordered close to or after the deadline. Lens was very well packed and when examined was in virtually pristine condition. I had been looking on various vendor and au... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Situated on the unique medieval Rows in the historic City of Chester, London Camera Exchange opened its doors in 2001. Currently there are 5 members of staff who between them have over 140 years of photographic experience. Alongside an extensive range of photographic, video and optical products the Chester store also provides digital printing services including passports and restoration. Other services available include sensor cleaning, repairs and prints from mobile phones.


Contact info

  • 9 Bridge Street Row, CH1 1NW, Chester, Cheshire, United Kingdom

  • 01244326531

5.0

Excellent

TrustScore 5 out of 5

382 reviews

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Replied to 95% of negative reviews

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5.0

All reviews

(382)

2,654 reviews in the last 12 months

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Rated 5 out of 5 stars

No issues! Would use again.

Easy to use website with reasonable prices, quick and secure delivery with plenty of updates along the way saying which store was dealing with my request (Chester and Plymouth stores), delivery date and time etc. It's nice to support a reasonably small chain instead of buying from somewhere like Amazon.

July 10, 2025
Rated 5 out of 5 stars

Very knowledgeable staff member when…

Very knowledgeable staff member when discussing a Len’s for my 5D Mk4. Gave me the pros and cons of still using mirrored DSLR. I decided to stay with mirrored and purchased a second hand EF lens. All done over the phone.

July 17, 2025
Rated 5 out of 5 stars

Outstanding Service

Outstanding Service. Found a used Fuji XE2s, which I had been searching for a while. Prompt delivery and as new when arrived with half case and grip. One of Fuji's obscure classics - well pleased.

July 1, 2025
Rated 5 out of 5 stars

Lens arrived next day

Lens arrived next day even though I ordered close to or after the deadline. Lens was very well packed and when examined was in virtually pristine condition. I had been looking on various vendor and auction sites for this lens and found that the LCE price was very competitive and often better especially when you consider the six month warranty. Very happy with purchase and wish that all vendors could be like this.

July 2, 2025
Rated 5 out of 5 stars

Amazing service with used lens purchase

Bought a dream lens, had some minor damage in transit, though no-bodies fault, it was perfectly packaged. They arranged for repair and were fine that I needed to use the lens in the meantime.
Having previously worked in photographic retail myself for 23 years, this is the kind of service I always strived to give.

June 18, 2025
Rated 5 out of 5 stars

Efficient

Product not in stock but they transferred my order immediately to branch that did have and there was no delay to my order. Good price too

May 27, 2025
Rated 5 out of 5 stars

Best Camera Shop in the UK

Best Camera Shop in the UK! I bought a Canon G12 and it arrives on time in great condition. Super well packaged and fast shipment. Reliable team solved all problems quickly and currently. 5 stars!

May 12, 2025

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