London Camera Exchange - Chester Reviews 

382
TrustScore 5 out of 5

5.0

9 Bridge Street Row, CH1 1NW Chester, Cheshire, GB


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Rated 5 out of 5 stars

Was looking to upgrade my Canon 250D which has served me well as a first camera. The staff at LCE chester were very helpful in advising me on the best upgrade. Went through several models and ended u... See more

Rated 5 out of 5 stars

Great Service,and great price on Hawke 8×32 Frontier HD X binoculars Would highly recommend these binoculars for bird watching, great product for money you spend especially if you can get the deal... See more

Rated 5 out of 5 stars

Another completely satisfactory purchase of used equipment from LCE. Descriptions of items are accurate and conservatively biased - if it says 'good condition' it's never less than that, and there's a... See more

Rated 5 out of 5 stars

Lens arrived next day even though I ordered close to or after the deadline. Lens was very well packed and when examined was in virtually pristine condition. I had been looking on various vendor and au... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Situated on the unique medieval Rows in the historic City of Chester, London Camera Exchange opened its doors in 2001. Currently there are 5 members of staff who between them have over 140 years of photographic experience. Alongside an extensive range of photographic, video and optical products the Chester store also provides digital printing services including passports and restoration. Other services available include sensor cleaning, repairs and prints from mobile phones.


Contact info

  • 9 Bridge Street Row, CH1 1NW, Chester, Cheshire, United Kingdom

  • 01244326531

5.0

Excellent

TrustScore 5 out of 5

382 reviews

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5.0

All reviews

(382)

2,666 reviews in the last 12 months

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Rated 5 out of 5 stars

Team work👌

This is to acknowledge both Chester and Manchester sales teams.
I purchased online, on Saturday 10May a used lens from the Chester store, I then contacted the store to have it transfered to Manchester as I would not be in for the delivery. The Salesman at Chester (Marc G) arranged this. When it arrived at Manchester the Sales (unfortunatley name escapes me) there contacted me and realising he past my address on his way home and offered to drop it off.
Both of your salesteam members went out of their way to get the lens to me.
Well done LCE.

May 12, 2025
Rated 5 out of 5 stars

Very happy customer!

The used lens I ordered was rated as 4* for condition but I can’t find a single imperfection; it is like new in my view. It is a fantastic lens and I am absolutely delighted.

April 29, 2025
Rated 5 out of 5 stars

Website was easy to use

Website was easy to use, paying for the Lens converter over 3 months is a great option and easy to do at check out. Item arrived quickly.

April 14, 2025
Rated 5 out of 5 stars

A used lens purchase from Chester

I telephoned the Chester branch about a Sony 85 mm lens on the morning of 10th April. The assistant was very knowledgeable, polite, professional and helpful without any high pressure sales talk. I reflected on the purchase and at about 10.45 am I went on to the website to complete the purchase. I had the lens in my hands the following day at 1.00 pm and am impressed with it. Thank you LCE Chester for your service and I would certainly recommend.

April 10, 2025
Rated 5 out of 5 stars

As Described (not that common)

Fast and free delivery and the camera was exactly as described. I’ve been after a D7000/71000 or 72000 for a while. Every one that I’ve tried has had a defect that wasn’t mentioned in the ad. This one was perfect!

April 2, 2025
Rated 5 out of 5 stars

Used Sigma lens

I phoned the Chester shop to enquire about the used lens I wanted and asked about its condition. Very friendly and informative conversation. I bought the lens online and it arrived the next day. The condition of the lens was even better than I expected. Fantastic!

March 17, 2025

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