London Camera Exchange - Chester Reviews 

382
TrustScore 5 out of 5

5.0

9 Bridge Street Row, CH1 1NW Chester, Cheshire, GB


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Rated 5 out of 5 stars

Was looking to upgrade my Canon 250D which has served me well as a first camera. The staff at LCE chester were very helpful in advising me on the best upgrade. Went through several models and ended u... See more

Rated 5 out of 5 stars

Great Service,and great price on Hawke 8×32 Frontier HD X binoculars Would highly recommend these binoculars for bird watching, great product for money you spend especially if you can get the deal... See more

Rated 5 out of 5 stars

Another completely satisfactory purchase of used equipment from LCE. Descriptions of items are accurate and conservatively biased - if it says 'good condition' it's never less than that, and there's a... See more

Rated 5 out of 5 stars

Lens arrived next day even though I ordered close to or after the deadline. Lens was very well packed and when examined was in virtually pristine condition. I had been looking on various vendor and au... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Situated on the unique medieval Rows in the historic City of Chester, London Camera Exchange opened its doors in 2001. Currently there are 5 members of staff who between them have over 140 years of photographic experience. Alongside an extensive range of photographic, video and optical products the Chester store also provides digital printing services including passports and restoration. Other services available include sensor cleaning, repairs and prints from mobile phones.


Contact info

  • 9 Bridge Street Row, CH1 1NW, Chester, Cheshire, United Kingdom

  • 01244326531

5.0

Excellent

TrustScore 5 out of 5

382 reviews

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Replied to 95% of negative reviews

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5.0

All reviews

(382)

2,675 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A pleasant experience

Helpful, diligent staff and not pushy and the produce was accurately presented. It appears to good value. Swift arrive was also achieved.

March 10, 2025
Rated 5 out of 5 stars

Online purchase

I purchased a second hand zoom lens online.
It was delivered at the promised time the following day.
The lens was supplied in its original box in perfect condition.
Great service.

February 17, 2025
Rated 5 out of 5 stars

Amazing customer service and advice…

Amazing customer service and advice from Richard at the Chester branch of the London Camera Exchange.

We’ve shopped for binoculars and scopes over the past few years at the London camera exchange in Chester and the range, price and service is always excellent.

However, recently we’ve had an issue with an expensive camera that was dropped, and Richard sorted out an independent review for repair to evidence an insurance claim. Absolutely cannot fault the service and wouldn’t hesitate to recommend them.

February 7, 2025
Rated 5 out of 5 stars

GShi

Good communication. Quick service. Item as described and well packed.

February 17, 2025
Rated 5 out of 5 stars

Excellent service and great camera

Buying a used camera online has some risks because you haven't handled the camera to check its condition. LCE staff were very helpful in answering questions I had about the condition of the camera before I made a decision to buy it. Questions were answered quickly and in good detail.
Once I had decided to buy, the process was handled efficiently and I received the camera ahead of schedule. The camera was well packed and was at least as good as the online description, if not better. I was delighted with the service and the camera. 5 stars.

January 23, 2025
Rated 5 out of 5 stars

Second hand camera purchase

Fast, efficient and friendly transaction. Very good communication and I am very satisfied with the condition of the camera which arrived with a free camera bag and spare battery.

January 14, 2025

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