Was looking to upgrade my Canon 250D which has served me well as a first camera. The staff at LCE chester were very helpful in advising me on the best upgrade. Went through several models and ended u... See more
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Great Service,and great price on Hawke 8×32 Frontier HD X binoculars Would highly recommend these binoculars for bird watching, great product for money you spend especially if you can get the deal... See more
Another completely satisfactory purchase of used equipment from LCE. Descriptions of items are accurate and conservatively biased - if it says 'good condition' it's never less than that, and there's a... See more
Lens arrived next day even though I ordered close to or after the deadline. Lens was very well packed and when examined was in virtually pristine condition. I had been looking on various vendor and au... See more
Company details
Written by the company
Situated on the unique medieval Rows in the historic City of Chester, London Camera Exchange opened its doors in 2001. Currently there are 5 members of staff who between them have over 140 years of photographic experience. Alongside an extensive range of photographic, video and optical products the Chester store also provides digital printing services including passports and restoration. Other services available include sensor cleaning, repairs and prints from mobile phones.
Contact info
9 Bridge Street Row, CH1 1NW, Chester, Cheshire, United Kingdom
- 01244326531
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Replied to 95% of negative reviews
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A pleasant experience
Helpful, diligent staff and not pushy and the produce was accurately presented. It appears to good value. Swift arrive was also achieved.
Happy Customer
I was kept well informed about progress of my order and it arrived in perfect condition at the time stated for delivery
Just what I was looking for
Just what I was looking for, very Helpful Staff when I rang the Chester Branch, plus free quick delivery well pleased so far thanks.
Online purchase
I purchased a second hand zoom lens online.
It was delivered at the promised time the following day.
The lens was supplied in its original box in perfect condition.
Great service.
Amazing customer service and advice…
Amazing customer service and advice from Richard at the Chester branch of the London Camera Exchange.
We’ve shopped for binoculars and scopes over the past few years at the London camera exchange in Chester and the range, price and service is always excellent.
However, recently we’ve had an issue with an expensive camera that was dropped, and Richard sorted out an independent review for repair to evidence an insurance claim. Absolutely cannot fault the service and wouldn’t hesitate to recommend them.
Great price and quick response
Great price and quick response, rapid and free delivery the usual response from LCE.
I get great service from the Newcastle branch and the same is true from Chester.
Excellent service and great camera
Buying a used camera online has some risks because you haven't handled the camera to check its condition. LCE staff were very helpful in answering questions I had about the condition of the camera before I made a decision to buy it. Questions were answered quickly and in good detail.
Once I had decided to buy, the process was handled efficiently and I received the camera ahead of schedule. The camera was well packed and was at least as good as the online description, if not better. I was delighted with the service and the camera. 5 stars.
Very smooth no problems
Second hand camera purchase
Fast, efficient and friendly transaction. Very good communication and I am very satisfied with the condition of the camera which arrived with a free camera bag and spare battery.
Good range of equipment at competitive…
Good range of equipment at competitive prices. Efficient purchase and delivery. Occasional email went unanswered but generally a very positive experience and good value for money
Exceptional guidance re my enquiry and…
Exceptional guidance re my enquiry and choice of camera. Thank you ten out of ten
Great service and delivery, my item arrived in perfect condition right on time and date.
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