Great shop staff helpful ,knowledgeable & patient 🙂 and they have a good selection of cameras to look at and try (rare these days !) spent way too much but glad I could see what I was getting rather... See more
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As the review title… LCE never fail to impress! Always top notch service throughout, super quick delivery, with items very well packaged and at very competitive prices. This is not a one off exp... See more
Amazing store! I exchanged two of my Canon FD lenses for a discount on a Canon EF 50mm f/1.8, and the whole process was really straightforward. James replied to my email, we arranged a date for the ex... See more
James was very helpful and knowledgeable and took time, on a busy Saturday, to understand my daughter’s needs when buying her first camera and we didn’t have a clue. And no pressure which was a relief... See more
Company details
Written by the company
Part of an employee owned business, London Camera Exchange Colchester is a photographic specialist retailer located in the town center. We provide a comprehensive range of both new and used equipment in-store, and online for home delivery. Part exchange is always welcome if you are looking to upgrade your gear! Other in-store service that we provide include repairs, sensor cleaning and video transfer. Our small friendly, professional and knowledgeable team – Lauren, Dave and Guy are on hand to provide you with the best possible service.
Contact info
12 Eld Lane, CO1 1LS, Colchester, Essex, United Kingdom
- 01206573444
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Replied to 95% of negative reviews
Typically replies within 1 week
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Fantastic service
Fantastic service, very quick and helpful. Came in looking for a charger and received what I needed
Great service great price what's not to…
Great service great price what's not to like
Bridge camera replacement
Went to LCE in Gosforth when my camera needed replacing.
Richie found me exactly what I wanted and I ordered from the Colchester shop.
Nikon P150 arrived very well packaged, with everything in the original box, including CDs, books and cables.
Fast and efficient, friendly service at a good price.
Excellent service from LCE
Excellent service from LCE. I purchased a used camera which was delivered very quickly (next day) and in superb condition. Couldn’t be happier.
Good price on used sony zeiss 35mm
Good price on used sony zeiss 35mm. Came in top condition within 5 days
Very pleased with service which was…
Very pleased with service which was quick and easy . CExchange made it simple to return goods and that's important. However we are pleased with our binoculars so have kept them, no need to return.
Thank you. Livvy
Excellent customer service.
Great item. I called to discuss my potential purchase. Company were very helpful and informative. Item was despatched the same day. Great service.
Very good delivery service
Great price for what was a better than…
Great price for what was a better than expected condition second hand lens. Speedy dispatch and delivery of a excellently packed lens complete with original box & manual.
Bought a lens from Colchester stock and…
Bought a lens from Colchester stock and did click and collect next day in Derby store. Perfect.
Wrong item
Item that was delivered was intended for another customer and my order was sent somewhere else a simple labeling error,so by the time I get my LCE order I will have spent three days waiting forthe DPD van, not sure what you can do to improve this part of the process but it puts me off using LCE again.
Canon DS500 great buy
The descriptions online were useful and when I requested more info it came straight away.
Delivery was prompt and I'm very happy with the condition of the camera.
Well wrapped lens
Well wrapped lens, arrived exactly on time and the lens is in excellent condition
Great service
Great service, item exactly as described very well packaged and next day delivery doesn't get any better than that very pleased many thanks Mark.
Fujifilm Photo Walk
I recently went on a Fujifilm photo walk organised by the Colchester store with one person from Fujifilm (Aran) there on the day allowing us to test out and play with different cameras & lenses. The whole afternoon was well organised, productive and a lot of fun! We were a small group but received plenty of time and attention from the experts throughout. James from the store was very knowledgeable & helpful throughout the event. I would highly recommend anyone to try out any future walks!
I have also visited the store on a few occasions and received prompt help regarding my camera queries and no problems with purchases, even when shopping online.
I cannot recommend LCE enough!
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