London Camera Exchange - Derby Reviews 

811
TrustScore 5 out of 5

4.9

17 Sadler Gate, DE1 3NH Derby, Derbyshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

They were so helpful. I wanted a small portable printer but they don't stock them so they went on the computer and found what I wanted and that if I logged onto their website I could order it myself w... See more

Rated 5 out of 5 stars

Excellent deal with trade in of an older camera for a newer version. Price paid for the trade-in was as offered at the outset. Good communication from LCE and their carrier DPD.

Rated 5 out of 5 stars

Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... See more

Rated 5 out of 5 stars

I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 17 Sadler Gate, DE1 3NH, Derby, Derbyshire, United Kingdom

  • 01332348644

4.9

Excellent

TrustScore 5 out of 5

811 reviews

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Replied to 91% of negative reviews

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4.9

All reviews

(811)

2,604 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent all round.

My first dealings with LCE and it won't be my last, great products, accurately described, along with great prices and delivery to match.

September 3, 2025
Rated 5 out of 5 stars

I am very pleased with the Sony A7…

I am very pleased with the Sony A7 camera which is working very well and the marked screen doesn’t affect the use. The problem with sunlight when using the screen is simply cured by wearing a peaked cap.
The price of £399 for a full frame camera is brilliant for those who don’t want to take out a massive loan on new one.

September 3, 2025
Rated 5 out of 5 stars

Excellent service.

Used Canon battery grip purchased online. Described as “good condition” Arrived in it’s original box and packing and looked brand new. Excellent service with regular e-mails tracking parcel.

August 9, 2025
Rated 5 out of 5 stars

Excellent

Excellent, part exchanged a lens against a far more expensive used lens, all went smoothly and very fast turn around. Good price for my lens I sent to them and a lens I purchased was exactly as described, very good communication at all stages. I would use again without any hesitation.

August 19, 2025
Rated 5 out of 5 stars

Great Store. Top Service.

Great place. Ordered a secondhand Sony A1. Unfortunately it did come with a minor fault but LCE Derby were excellent. Got it organized for collection and repair, offered a refund if I'd have preferred that option and got it back to me quickly aswell.

Will defo look to get future gear from LCE and the next time I'm over in the mainland will call in to the store itself.

- Andrew

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Purchase of used Canon EOS 250D DSLR

After reading many reviews regarding the best/ideal 24MP DSLR to buy for a beginner/entry level DSLR Camera I shortlisted the Canon EOS 250D DSLR. I didn’t want to purchase brand new equipment but wanted used equipment that was in good condition and boxed, ideally with a guarantee. London Camera Exchange (Derby) had exactly what I wanted. The camera was supplied with the standard Canon EF-S 18-55mm lens together with battery charger and a spare battery and camera strap. I also purchased from LCE Derby a Canon Zoom EF 75-300mm lens.
The equipment was swiftly dispatched and arrived extremely well packaged and in ‘mint condition’ in original Canon boxes exactly as described by LCE Derby. Camera is extremely light to use. I am very happy with my purchase and would highly recommend LCE Derby.
I was so impressed I have since returned to LCE Derby to purchase a Canon EFS wide angle lens.

August 15, 2025
Rated 4 out of 5 stars

So far, so good.

Both Derby and Strand branches were very helpful; all went smoothly. Camera was used and its condition certainly looks as described. Not taken a photo yet though!

August 11, 2025

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