Excellent service, website easy to use, had an issue which was dealt with very quickly and efficiently by the staff in the Derby branch who were very helpful. My purchase was packed well and dispatch... See more
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See what reviewers are saying
I was searching for a replacement second hand lens for my Nikon camera through various reputable on line stores. Comparing prices and quality I settled upon this lens from one of the London Camera Exc... See more
I had been looking for a really good used Nikon Z5ii for a few months when I noticed this one and decided to purchase it. Rob was very helpful when we exchanged e mails, providing all the information... See more
Amazing experience with the staff at London camera exchange, I had been looking for a cannon g7x and I managed to find it here. I also traded an old camera, they made this transaction smooth and very... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
17 Sadler Gate, DE1 3NH, Derby, Derbyshire, United Kingdom
- 01332348644
4.9
Excellent
766 reviews
Replied to 95% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Really good service
Really good service, helpful over the phone, excellent price and fast delivery
April 14, 2026
Great response time
Great response time, service and delivery arrangements from Rob at the Derby store following an online purchase
April 11, 2026
First Class Service as always
First Class Service as always. Nothing is too much trouble.
They keep you updated at every stage of your purchase.
Thank you..
April 17, 2026
Realised I wouldn't be able to sign for…
Realised I wouldn't be able to sign for delivery so asked to delay sending. Was not a problem and lens arrived quickly when I was around.
April 14, 2026
found just what I wanted
I was able to find exactly what i wanted quickly and it was delivered very promptly
April 4, 2026
Easy order process and good prices
Clear listing of stock and a quick phone call confirmed the lens I wanted was still available. Order process easy. Dispatch was quick. Price was very fair.
April 13, 2026
Excellent service
Excellent service, website easy to use, had an issue which was dealt with very quickly and efficiently by the staff in the Derby branch who were very helpful.
My purchase was packed well and dispatched quickly.
April 14, 2026
Excellent service
As always, excellent service and second hand items always as described
April 13, 2026
The price was excellent and it was…
The price was excellent and it was delivered quickly without issue. I just wished they improved their website particularly the used section.
Its just a bit clunky compared to others
April 6, 2026
Exactly what I wanted
Exactly what I wanted (legacy compact camera including viewfinder, Lumix) in hardly-used condition. Even came with a little Lowepro case! Promptly delivered.
April 7, 2026
very promp service,placed an order one…
very promp service,placed an order one day and delivered the following .great service.
April 8, 2026
Easy to deal with and used product in…
Easy to deal with and used product in great condition
April 6, 2026
Excellent service
The camera I purchased was excellent and was ‘as new’ as described. The delivery was very prompt as well. I am very happy with the item and the service I received from LCE. Well done and thank you.
March 23, 2026
Feedbak
I'd rather not describe the service as great, though there are mainly positives, only one(possibly two) negatives.
Communication with LCE, was positive, professional, honest and quick. Delivery time was excellent.
I was a little disappointed to see that the cap on the back of the lens was not properly secured. It fell off when I took the lens out the plastic bag. I'd like to think no dust got onto the back of the lens. There were one or two additional marks on the lens, where the lens hood attached, which was not mentioned, (but those light marks would have been unlikely to have changed my option to buy).
I've still to try out the lens. So I will revise this review if necessary (though I don't expect I will need to).
March 27, 2026
Always good service from LCE
Always good service from LCE. The lens was described and arrived on time.
March 19, 2026
Just what I wanted
Good website, great customer service, timely delivery. Very happy with my new-to-me lens.
March 25, 2026
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