Excellent deal with trade in of an older camera for a newer version. Price paid for the trade-in was as offered at the outset. Good communication from LCE and their carrier DPD.
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See what reviewers are saying
Staff helpful and responsive to my pre-sales enquiries concerning mail-order purchase from their web site, Well packaged and quick delivery via dependable courier service. Used goods exactly as de... See more
Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... See more
I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
17 Sadler Gate, DE1 3NH, Derby, Derbyshire, United Kingdom
- 01332348644
4.9
Excellent
811 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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2nd time we have used London Camera…
2nd time we have used London Camera Exchange and items arrived on time.
Excellent service and competitive prices for genuine parts.
May 5, 2026
Excellent service
Excellent service. The sales team were very quick to resolve a mistake that I made during the online process with good communications. The lens I bought was exactly as described and delivered on time.
May 6, 2026
Unprompted review
Staff helpful, knowledgable, and curteous. Deffo recommend!
Had the leneses I wanted at the price I wanted in the condition which was damn good too! Staff helpful, knowledgable, and curteous.
Deffo recommend!
March 19, 2026
Part Exchange so easy for upgrades.
May 1, 2026
Really good service
Really good service, helpful over the phone, excellent price and fast delivery
April 14, 2026
Great response time
Great response time, service and delivery arrangements from Rob at the Derby store following an online purchase
April 11, 2026
First Class Service as always
First Class Service as always. Nothing is too much trouble.
They keep you updated at every stage of your purchase.
Thank you..
April 17, 2026
Realised I wouldn't be able to sign for…
Realised I wouldn't be able to sign for delivery so asked to delay sending. Was not a problem and lens arrived quickly when I was around.
April 14, 2026
found just what I wanted
I was able to find exactly what i wanted quickly and it was delivered very promptly
April 4, 2026
Easy order process and good prices
Clear listing of stock and a quick phone call confirmed the lens I wanted was still available. Order process easy. Dispatch was quick. Price was very fair.
April 13, 2026
Excellent service
Excellent service, website easy to use, had an issue which was dealt with very quickly and efficiently by the staff in the Derby branch who were very helpful.
My purchase was packed well and dispatched quickly.
April 14, 2026
Excellent service
As always, excellent service and second hand items always as described
April 13, 2026
The price was excellent and it was…
The price was excellent and it was delivered quickly without issue. I just wished they improved their website particularly the used section.
Its just a bit clunky compared to others
April 6, 2026
Exactly what I wanted
Exactly what I wanted (legacy compact camera including viewfinder, Lumix) in hardly-used condition. Even came with a little Lowepro case! Promptly delivered.
April 7, 2026
very promp service,placed an order one…
very promp service,placed an order one day and delivered the following .great service.
April 8, 2026
Easy to deal with and used product in…
Easy to deal with and used product in great condition
April 6, 2026
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