London Camera Exchange - Derby Reviews 

Always excellent service. Smooth transactions with politeness and putting up with my orders changes.

As always, a smooth experience.

I recently sold LCE a DSLR body and sent a lens for appraisal. The whole process was great, good communication and hassle free postage arrangements using DPD pickup from my local Post Office. The Derby branch handled my case and were in touch by phone on the morning they received my items. They immediately agreed on the quoted price for the camera body, no quibble. Whilst I’m certain I could have achieved a slightly higher price selling privately, the quote from LCE was comparable to other companies. I believe it was reasonable and removed the risk of selling on an e-auction site etc.

They also took a look at the lens and as they had warned me (due to age and lack of service providers) they were unwilling to sell it on. Therefore they made arrangements to return this to me. Again the communication was first rate and I received an hour time slot from DPD on the day requested. The lens was returned well packed and in the condition it was sent.

I received payment into my account within two working days and am highly satisfied with the service. I understand the reasons behind not purchasing my lens, which was only sent following consultation with LCE and without any promises or expectations.

Great service, highly recommend to anyone looking to sell their gear. Cannot comment on purchasing from LCE, but will certainly be looking to use them again in the future.

The 5 star rated camera got a lot of scrathes and faded one. Its very sad and poor service by derby LCE branch.

I wanted a particular lens from the Derby store but could not accept next day deliver due to work commitments. I ordered the lens online and they agreed to hold shipment until an agreed date. Lens arrived on the agreed date and the mint condition of the lens was exactly as described. Very happy.

I ordered a camera and lens from the Worcester and Derby store (online). Great communication from both teams and the items came well packaged and as described. I would recommend LCE based on my experience and will be looking to purchase from them again in the future. Many thanks.

Used LCE loads of times for used gear. Items are always a described and next day delivery never fails. This time was no exception. Used lens rated 4* was pretty much mint condition.

Good service, but I do not write reviews !

Have dealt with LCE for over twenty years, always good service. Excellent part/ ex service too.

Order received as agreed, will use you again

Been shopping with LCE for 35+ years never ever been treated anything other than as a valued customer NO matter WHAT store

Great service, quick delivery and attention to detail.

Excellent service and arrived on time.

On-line purchase, so no contact took place. However, communication and delivery updates were excellent. Item well packaged and delivered on time.

Excellent service. Extremely quick to purchase and dispatch goods with good communication throughout. Purchased a second hand camera and exactly as described. Would 100% use again.

Excellent service and product, fast dispatch

Unboxed and attached to my camera, it worked fine until I adjusted the zoom and has now been stuck in the 280-300mm mark, unsure if the product was damaged during delivery or if this is a common issue with that particular lens.

LCE came up with the goods as usual! The Leica D-Lux 8 was well priced and exceeded my expectations in its condition. I called the shop to arrange a delayed despatch so the camera arrived at an appointed time and communication was good.