Order arrived the next day and within the time scale, so no having to wait in and not knowing how long it would be. Well wrapped. Looking forward to using the lens on my next holiday. Thank you.
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See what reviewers are saying
The whole transaction with LCE Derby was excellent. From the very fair price given for my part exchange to the swift delivery of the used camera (which is unmarked) the service was excellent. I was p... See more
I rang the store to check it was still available and if I could ask for a specific delivery day. Paid for item in line and the store confirmed delivery. Item received and in perfect condition. Now I a... See more
I first called the Derby store about a lens on the website. They were friendly, and informative. A little while latter I decide to purchase the lens and when I spoke to them, I accepted I woul... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
17 Sadler Gate, DE1 3NH, Derby, Derbyshire, United Kingdom
- 01332348644
4.9
Excellent
836 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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On-line purchase
On-line purchase, so no contact took place. However, communication and delivery updates were excellent. Item well packaged and delivered on time.
May 12, 2026
Excellent service
Excellent service. Extremely quick to purchase and dispatch goods with good communication throughout. Purchased a second hand camera and exactly as described. Would 100% use again.
May 4, 2026
Lens stuck
Unboxed and attached to my camera, it worked fine until I adjusted the zoom and has now been stuck in the 280-300mm mark, unsure if the product was damaged during delivery or if this is a common issue with that particular lens.
May 7, 2026
Reply from London Camera Exchange - Derby
Hi JR,
I have alerted the Derby branch about this, they will be in contact soon.
Best regards
The LCE Team
Leica D-Lux 8 - Used Item
LCE came up with the goods as usual! The Leica D-Lux 8 was well priced and exceeded my expectations in its condition. I called the shop to arrange a delayed despatch so the camera arrived at an appointed time and communication was good.
May 6, 2026
2nd time we have used London Camera…
2nd time we have used London Camera Exchange and items arrived on time.
Excellent service and competitive prices for genuine parts.
May 5, 2026
Excellent service
Excellent service. The sales team were very quick to resolve a mistake that I made during the online process with good communications. The lens I bought was exactly as described and delivered on time.
May 6, 2026
Unprompted review
Staff helpful, knowledgable, and curteous. Deffo recommend!
Had the leneses I wanted at the price I wanted in the condition which was damn good too! Staff helpful, knowledgable, and curteous.
Deffo recommend!
March 19, 2026
Part Exchange so easy for upgrades.
May 1, 2026
Really good service
Really good service, helpful over the phone, excellent price and fast delivery
April 14, 2026
Great response time
Great response time, service and delivery arrangements from Rob at the Derby store following an online purchase
April 11, 2026
First Class Service as always
First Class Service as always. Nothing is too much trouble.
They keep you updated at every stage of your purchase.
Thank you..
April 17, 2026
Realised I wouldn't be able to sign for…
Realised I wouldn't be able to sign for delivery so asked to delay sending. Was not a problem and lens arrived quickly when I was around.
April 14, 2026
found just what I wanted
I was able to find exactly what i wanted quickly and it was delivered very promptly
April 4, 2026
Easy order process and good prices
Clear listing of stock and a quick phone call confirmed the lens I wanted was still available. Order process easy. Dispatch was quick. Price was very fair.
April 13, 2026
Excellent service
Excellent service, website easy to use, had an issue which was dealt with very quickly and efficiently by the staff in the Derby branch who were very helpful.
My purchase was packed well and dispatched quickly.
April 14, 2026
Excellent service
As always, excellent service and second hand items always as described
April 13, 2026
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