Excellent deal with trade in of an older camera for a newer version. Price paid for the trade-in was as offered at the outset. Good communication from LCE and their carrier DPD.
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See what reviewers are saying
Staff helpful and responsive to my pre-sales enquiries concerning mail-order purchase from their web site, Well packaged and quick delivery via dependable courier service. Used goods exactly as de... See more
Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... See more
I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
17 Sadler Gate, DE1 3NH, Derby, Derbyshire, United Kingdom
- 01332348644
4.9
Excellent
811 reviews
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Replied to 95% of negative reviews
Typically replies within 1 week
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Amazing communication
Communication with the seller was superb - they resolved an ordering issue incredibly quickly and I had my product within 48 hours. Couldn’t be happier!
February 19, 2026
Excellent service
Second time I have purchased used gear from LCE and as before and the items were as described (as new..mint).From order to delivery was only three days and Rob at the Derby branch was very friendly and helpful.No hesitation recommending LCE Derby.
February 18, 2026
Fantastic experience with London Camera…
Fantastic experience with London Camera Exchange. Was very cautious about spending a large amount of cash online with a company I’ve never used before. However after reading very positive reviews on Trustpilot I took the plunge and was very impressed with the quality of the lens I purchased second hand. Extremely fast postage and great communication keeping me up to date with the progress of my order. Item arrived next da and was extremely well packaged and I am over the moon with it.
February 10, 2026
excellent service
I contacted LCE via email to arrange a trade-in and purchase of a Nikon Z50ii. The response was very quick and informative. The collection of my items was arranged very quickly and smoothly.
The same can be said about the offer made for trade-in and the purchase of the new camera.
I'm very happy and would recommend them to anyone.
February 13, 2026
Staff very helpful and arrive next day
February 5, 2026
Very quick delivery and great value
Very quick delivery and used lens was exactly as described.
Will definitely use again when looking to buy another lens
February 9, 2026
My "go to" for used gear
Never have a problem ordering from LCE. Accurate descriptions, good prices and well packed, fast deliveries. Thanks!
February 5, 2026
Helpful staff
Helpful staff, as always. Item bought online and delivered to my local branch for peace of mind.
February 2, 2026
great service
My order was really quickly dispatched and arrived in great condition. Happy with this service.
January 31, 2026
Swift delivery
Good price for the item. The second-hand product had all accessories and the box. Swift delivery.
January 29, 2026
Very competitive price
Very competitive price, goods well-packed and condition exactly as described. Package arrived exactly when it was suggested it would, all in all 100%.
January 28, 2026
Found buying from them was made easy
Found buying from them was easy and painless product advertising was good when making a choice will buy from them again
January 19, 2026
I paid £4.99 next day delivery on a…
I paid £4.99 next day delivery on a £12 lead. Ordered sat and will be delivered today. Thurs lunchtime. Why? Because they won’t leave it in my parcel bin due to it needing to be signed for. Yes fair enough on an expensive bit of equipment but a £12 hdmi lead??? Had to redeliver on a day off and make sure someone is in. Not good.
January 24, 2026
Reply from London Camera Exchange - Derby
Dear Paul,
Thank you for taking the time to leave your feedback.
Please accept our apologies — this order unfortunately slipped through the net. Our default courier service does require a signature, and this should have been flagged for manual handling and shipped in a padded wallet. We’re sorry for the inconvenience this has caused.
Thank you for bringing this to our attention, and please be assured we’re reviewing the process to prevent this from happening again.
Kind regards,
Your LCE Team
Third time I have used Derby branch
Third time I have used Derby branch. They have always been helpful and given excellent service.
January 24, 2026
Great service. I will definitely be using them again.
The camera and accessories were very well packaged. Delivery was also super quick and updates about this were plentiful.
January 23, 2026
Fair price and quick service
January 21, 2026
I got a used camera lens in perfect…
I got a used camera lens in perfect condition for a great price. It was delivered on time and safely packed. There were lots of messages from LCE about the product, with clear delivery information. Excellent service.
January 19, 2026
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