London Camera Exchange - Newcastle Reviews 

341
TrustScore 5 out of 5

4.9

76 High Street, Gosforth, NE3 1HB Newcastle Upon Tyne, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I bought a Mamiya C330 and it has performed exactly how I would expect it too. The price was good for the many examples I have seen in the past. The buying process was very simple and I received the... See more

Rated 5 out of 5 stars

Staff in the shop were very polite and also explained everything clearly. The lense that I have purchased was very easy to order on line from their Southampton branch once the Newcastle branch had org... See more

Rated 5 out of 5 stars

A great service, I found a second hand Canon EF 2X III Extender, that I was told later had only just come in to the shop, and ordered it, albeit after 2pm so it wouldn't be next day delivery. The e... See more

Rated 5 out of 5 stars

Got a second hand 24-105 Canon lens online. Everyone I spoke to was incredibly helpful and kind. Delivery was really quick too, and the lens is in great condition! As someone building up a camera kit... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in 1987, and a London Camera Exchange since 2015, we are located in the busy suburb of Gosforth, just a few minutes north of the city centre. We sell all of the best and newest bits of kit, from the leading manufacturers. We offer part exchange and have a comprehensive range of used equipment. Our very friendly team of five are all approachable and knowledgeable. We are all photographers as well as working within the shop, so its not only our business it's our personal interest. So we will always give you our honest advice and expertise.


Contact info

  • 76 High Street, Gosforth, NE3 1HB, Newcastle Upon Tyne, United Kingdom

  • 01912130060

4.9

Excellent

TrustScore 5 out of 5

341 reviews

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4.9

All reviews

(341)

2,652 reviews in the last 12 months

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Rated 5 out of 5 stars

first rate service

excellent staff who are very helpful, this is not my first purchase from lce and each time the description of the goods is very good, every item ive bought far exceeds the rating, so i am a happy customer, keep it up, absolute value for money

April 26, 2025
Rated 5 out of 5 stars

After complaining about poor service …

After complaining about poor service from one branch of lce it was soon remied with the expertise from another branch who fell over backwards to help. The product was as described , delivery was 100%received the item next day which was free as spent over £100.The only downfall was the outer packaging was very gritty (could have been better)!Have used this company several times they never let you down when buying something. The only thing that needs to change is the way you can purchase items problems with certain branches using links to buy stuff never work! being able to put your items in the basket like other shops you never get a problem so please lce give all shops the power to use the latter as it is frustrating when you have lost an item waiting for the link to arrive,also you are restricted buying with your card over the phone.

April 15, 2025
Rated 5 out of 5 stars

Used lens

Spoke with Sonny on phone enquiring about used len, bought after discussion, it arrived next day packed really well ,was exactly as explained in condition couldn't ask for better service.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

As I live across the water(channel…

As I live across the water(channel islands) I was afraid that i was being scammed at first (always a worry when ordering from a place one has never ordered before ),with all the emails that said it was here but was not and forever checking my mailbox theres was no sign "oh me of little faith".. I was not,scammed and I have in my hands my orders YIPPEEEEEEE!!!! 5 Stars to LCE .

March 14, 2025
Rated 5 out of 5 stars

Really helpful people who are genuinely interested.

Very helpful phone call with the Newcastle branch who was genuinely interested in the sort of camera I was looking for. She found the one I had seen tried it and gave me feedback on the results. She then directed me to another camera in Hereford which she said would be even better for my gransdson who wanted an optical zoom for photograph birds. The Hereford shop was equally helpful ensuring that the camera was prosted directly to my grandson.

February 14, 2025
Rated 5 out of 5 stars

Fantastic customer service from Lisa…

Fantastic customer service from Lisa who located the camera I’ve been trying to buy for many weeks across multiple retailers and gave me first opportunity to purchase. Now a happy photographer ready for a holiday shoot. 😀

February 19, 2025
Rated 5 out of 5 stars

Excellent mail order service.

My ‘local’ LCE store is the Southampton (Civic Centre) branch where the service is always exemplary.
When I saw that the Newcastle branch had a used example of a lens I wanted I had no hesitation in ordering it.
My e-mails were dealt with, promptly and efficiently, by Richie and the lens was delivered to me the next day.
Although the lens was ‘used’ it was in perfect condition and I was delighted with it.
The Newcastle branch lived up to the extremely high standards I have come to expect from LCE.
Thank you.

February 18, 2025
Rated 5 out of 5 stars

Speedy Service

Asked for a link on the Friday night, heard back by Saturday morning, dispatched that afternoon, arrived the Tuesday. Excellent packaging, swift communication, great service. Will buy from again.

February 15, 2025
Rated 5 out of 5 stars

Very happy with this product

Very happy with this product. I got a quick reply from the Newcastle store concerning the magnifier's computability and once i had made the decision to buy it was in my hands within a couple of days. I have always had top service and advice from LCE, this transaction was just as expecte9d, excellent1

February 1, 2025
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, product was packaged well and works as described. Definitely will be using London camera exchange in the future.

December 22, 2024
Rated 5 out of 5 stars

Used this company twice

Used this company twice, twice the staff couldn't have been more helpful if they tried. Patient with me as novice and great service. Great price. Great delivery service!!
Previously outstanding with my autistic adult son talking in layman's terms, who was looking for his first canon camera and needed help.

December 6, 2024

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