London Camera Exchange - Norwich Reviews 

247
TrustScore 5 out of 5

4.9

12 Timber Hill, NR1 3LB Norwich, Norfolk, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Used Guildford LCE on many occasions, always brilliant service and competitive pricing. This was the first time I mail ordered from the Norwich store and I couldn’t fault the service. Very quick posta... See more

Rated 5 out of 5 stars

SONY COMPACT CAMERA. Website easy to reserve item. Spoke to the branch the next morning, very helpful & friendly. Recirbed payment link. Then emails - with receipt, saying it had been boxed u... See more

Rated 5 out of 5 stars

Great communication from Jacob at LCE Norwich all the way through the purchase. Ordered my new lens cap on Wednesday pm, despatched DPD next day and I received it Friday afternoon. Very... See more

Rated 5 out of 5 stars

Excellent service from LCE. Purchased two secondhand lenses and they came the following day, well packed and in great 'as described' condition! Sales team are really helpful and I doubt I'll shop a... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

LCE Norwich are your local specialist supplier of new & secondhand cameras, lenses, binoculars and other photographic equipment. Offering honest, expert advice and a range of in-store services. including Film Developing & Printing, passport photos, sensor cleans, firmware upgrades & image recovery. Looking to trade-in your equipment for an upgrade? Pop into us at LCE Norwich for a chat with one of our friendly and knowledgeable staff.


Contact info

  • 12 Timber Hill, NR1 3LB, Norwich, Norfolk, United Kingdom

  • 01603612537

4.9

Excellent

TrustScore 5 out of 5

247 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(247)

2,697 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Product pleasing, but more information needed

In general we got good service but nobody mentioned that we needed to buy a charging cable. The purchase of the cable was efficient over the phone.

December 4, 2024
London Camera Exchange - Norwich logo

Reply from London Camera Exchange - Norwich

Hi Anne,

Thank you for your review. Apologies this was not mentioned at the time of sale.

All the best
The LCE Team

Rated 5 out of 5 stars

Immensely helpful

Immensely helpful. They offered excellent advice for getting a vintage camera going again (my son’s trying out his Grandad’s 1950a camera for an GCSE art project) even though they had nothing directly to gain. It was really appreciated.

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

brilliant shop brilliant workers brilliant service and brilliant prices

what an amazing shop!!!
went in with no idea of what to buy for my camera, not even knowing if itd work as it was second hand. Not only did Jess and Jacob give me advice on the best products but was extremely polite and gave me the best value for my money. If you ever need to buy anything for cameras or batteries COME TO EXCHANGE LONDON!!!!😇😇😇

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous customer service…

Absolutely fabulous customer service from Jacob who went out of his way to make sure a camera was delivered in time for my son’s birthday. Thank you. The camera is fantastic, exactly what we wanted and the best price around. Highly highly recommend!

November 6, 2024
Rated 5 out of 5 stars

Top of the game

Very fast delivery and super friendly staff.
Didn't open yet the camera because it is a Christmas gift for the Mrs.
Review of the camera will come after Christmas 😁

September 30, 2024
Rated 5 out of 5 stars

A wonderful combined effort

My local (Exeter) LCE was out of stock of the OM lens I wanted so my (on line) order was satisfied by Norwich with next day collection arranged at the Exeter branch. The whole transaction was seamless and at no stage was I made to feel ‘guilt’ for having ordered on line - the whole process was truly enjoyable and the local personnel absolutely wonderful.

October 28, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look