London Camera Exchange - Norwich Reviews 

I was interested in a used pentax dslr and had a few questions relating to the item. Lauren answered all the queries promptly and in a friendly manner. On placing the order online, within an hour the delivery company had confirmed start of the delivery service. Item was delivered next day within the stated time slot. I was impressed that the advertised condition was in reality better than expected.
So in summary excellent service.
Over the years I have purchased various items from lce stores in Nottingham bristol and bath and the staff have always been friendly, polite, knowledgeable and helpful.
On this purchase, thank you Lauren for your help.

Very fast delivery of a product that was competitive on price. What was amazing is the fact they actually have photography equipment in stock!

Makes a pleasant change.

Arrived very quickly and well-packaged, the camera is in excellent condition, received regular delivery updates. I highly recommend :^)

I enquired about and then ordered a pre-owned Sigma lens. It arrived the next day (Saturday) but I wasn't able to check it over until the Sunday. It had been quite well packaged and matched the 'very good' (but looked in 'mint') condition advertised. Unfortunately, on mounting it onto Panasonic and Olympus camera bodies it produced mount error messages and failed to couple; clearly it had gone down (interestingly, a review by an Olympus blogger in Malaysia had noted the particular lens could just fail without any warning) in transit and was merely a fancy paperweight! I emailed the store on Sunday and Becky, who'd previously been very helpful, responded early on the Monday morning. With no quibbles, and no protracted discussions, a full refund was offered. That's why I only purchase online from camera shops such as LCE, from which I've ordered much kit over 10 or so years, because they care about their customers. So, brilliant customer care and I've already ordered and received another item from a LCE store.

My go to store.
Always 100% in their service and customer care. Just try. You won’t be disappointed. Great network of stores with photo enthusiasts assisting your purchases.

Ordered Gopro 10, which arrived in good time and worked fine. But the box had been ripped open at some point, then just stuck in a postage bag for delivery, no attempt made to stick the box back together. Luckily nothing fell out and got damaged. Shonky packaging 📦

Fast quick and easy with knowledgeable staff.

Great camera; good communication throughout order process. Was hoping to buy local from Leamington, but camera arrived from Norwich within a couple of days

The only place I know where you can pop in for help or advice without feeling that you have to make a purchase. Dave and the team are what old fashioned customer service used to be, now lacking in most retail

excellent and good service from Dave and prompt delivery of good quality second hand lens.

Thanks.
Regards, Geoff

Purchased a lens with immediate and helpful communication from LCE. The item arrived speedily via courier and the condition and cost were excellent. Fully recommend LCE.

Very knowledgable people and super helpful.

I have used LCE on several occasions previously and have been very satisfied, they offer a great range of new and secondhand equipment, their prices are very reasonable and the service is fast and efficient. Really very happy with my lens which arrived incredibly quickly. Thank you LCE

I used the website contact form to ask if London Camera Exchange had a product in stock and received a prompt reply confirming they had. I ordered the item straight away and it was delivered the next morning. Great service, I was very impressed.

The lens was as described and at a reasonable price. Packed and delivered very quickly. The only minor niggle is having to request a link to buy rather than adding to a basket straightaway. The link was supplied quite quickly and I suppose it is necessary to make sure the item is still in stock and has not been sold locally.

Camera is great, arrived quickly and the whole online purchase went smoothly

Very easy to deal with mail order, sent out the same day ans was delivered to me within 24 hours. The camera was as described and very pleased with everything

Very reasonable price for product and P&P. Delivery was super quick too. Thank you