Goods received were as advertised and well packed. Nottm shop helpful in delaying despatch so the goods arrived when I was at home not the day before. A positive shopping experience.
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I recently purchased a canon g7x mark iii. I joined the waitlist expecting to wait months but the camera arrived within a few days! The customer service from LCE was excellent, especially from Zoe. Th... See more
On the telephone and in the shop the assistants couldn’t have been more patient and helpful. All my technical questions were answered in full and useful tips were given freely. The delivery of equipme... See more
Nothing was too much trouble for the very helpful and knowledgeable staff. They understood my issues, and went about providing me with sound advice. Their service was extremely prompt. A great experie... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
7 Pelham Street, NG1 2EH, Nottingham, Nottinghamshire, United Kingdom
- 01159417486
4.9
Excellent
337 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
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Lens problem
Somehow I had managed to get the lens hood and a filter stuck on my Tokina lens. I took it into LCE Nottm assuming it would need to be sent away. Luckily, the big guy, Aaron was there to help. With a bit of forge he managed to release both hood and filter. Thank you Aaron.
September 19, 2024
Unprompted review
Excellent value for money.…
Brilliant,camera equipment buying experience, fantastic helpful staff and amazing value for money, thank you.
August 15, 2024
Great service!
Great advice before ordering and delivery received well packaged. Thank you!
August 4, 2024
By FAR the best place for used kit
I was expecting to use LCE’s expertise to find out what camera was best for me, and then go to EBay to purchase it.
What actually happened was a nice young man from the Nottingham branch asked me some questions about what I needed, listened carefully to the answers - and outlined a few options (including pros & cons of each).
After looking on EBay, FB Marketplace and Amazon, by FAR the cheapest place to get the camera I needed was LCE’s website. I ordered midday, and it was delivered by 1000 the next morning.
HIGHLY recommend LCE to anyone, especially if you’re getting into photography/videography but don’t know where to start.
August 14, 2024
Unprompted review
Excellent service
I have used LCE for over 20 years, the service has always been exceptional. I ordered a new lens on Monday and it was delivered the following day, beautifully packaged to keep safe excellent price too
August 5, 2024
Speed of response to my receiving a…
Speed of response to my receiving a defective camera.
Willingness of the staff to attempt rectification.
July 31, 2024
Well chuffed
I have been looking for a particular lens for a while, when I saw the one I wanted on your website I purchased it straight away. The price was better than any other camera shop or even EBay. It arrived the next day and I am over the moon with it, it is like new with the original packaging, caps, lens hood and instructions. Thank you.
July 17, 2024
Equipment ordered arrived quickly and…
Equipment ordered arrived quickly and on time and was well packaged.
July 11, 2024
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff genuinely interested in providing excellent service. Item was spot on and arrived very quickly. Great value.
July 5, 2024
Excellent almost as new lens purchased…
Excellent almost as new lens purchased at a fair price. Delivery was prompt too. I'll buy again from this company without hesitation.
June 10, 2024
Second hand lens
Purchased a canon 100mm macro lens second hand and it was a great price and exactly as described
Next day delivery
May 21, 2024
I wanted a Nikon lens 70 to 200 they…
I wanted a Nikon lens 70 to 200 they didn't have one in the shop at Nottingham but there was one in the shop in Derby . I was told I could get it on the internet they emailed a link to me when I got back to Newark I actioned the link and the lens cane the next day by 10-30. Brilliant service
May 23, 2024
Seemless and fantastic.
Seemless, cheapest quote, great comms, great product. Even their use of DPD ( who i do not like ) was good. Lens arrived on time, well packed.
May 6, 2024
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