London Camera Exchange - Oxford Reviews 

313
TrustScore 5 out of 5

4.9

3 New Inn Hall Street, OX1 2DH Oxford, Oxfordshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Such an excellent company! Ordered late Sunday night and my item arrived on Tuesday morning. Everything about the order and delivery was so smooth, clear and professional, which I really appreciated.... See more

Rated 5 out of 5 stars

I prefer buying locally rather than online. The LCE shop in Oxford is my nearest store and the staff are always helpful and friendly. I find the prices generally match like for like items without th... See more

Rated 5 out of 5 stars

It wasn’t delivered when it should’ve been as we were travelling home , a quick phone call and parcel was rebooked for the Monday And code number given and was sorted . Very satisfied with service

Rated 5 out of 5 stars

Bought a camera from LCE and unfortunately had to return it due to a concern, but the process was handled professionally from start to finish. They communicated well, kept me informed, and tu... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 3 New Inn Hall Street, OX1 2DH, Oxford, Oxfordshire, United Kingdom

  • 01865410456

4.9

Excellent

TrustScore 5 out of 5

313 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(313)

2,728 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value at LCE

We have had SLRs and DSLRs for over 40 years but only bought brand new items. So, we wanted a particular lens which was quite expensive, if available. Several camera dealers had one but we identified a used example at LCE Oxford described as "4Star" and "Good condition". It had to travel from Oxford to Sheffield to the Peak District but it arrived less then 24 hours after payment. If LCE had described it as "5Star" and "Mint", we would have believed it. No marks and no wear on the lettering. If we had bought a reconditioned one from Nikon, it would have cost twice as much. Highly recommend LCE and in particular the Oxford branch.

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent website and service.

I was looking for a battery grip for a Leica SL and saw one on the website. I liked the way an item is removed from the website and a link is sent, so you can buy it without rushing. I have lost out on items whilst in the process of paying before. Communication from LCE is excellent and prompt. Item well packaged and delivery by DPD local had excellent tracking information and was delivered on time.

December 27, 2024
Rated 5 out of 5 stars

Great used lens

Great used lens. As described. Delivered superfast. Very good price in Christmas sale. I've been buying from LCE for over ten years and their service has been consistently excellent.

December 19, 2024
Rated 5 out of 5 stars

Super quick service

Super quick service. Less than 24 hours from placing of order to receipt of item. Very good comms and item securely packed.

December 18, 2024
Rated 5 out of 5 stars

Fabulous trip to Oxford to do a deal

Fabulous trip to Oxford to do a deal with Gareth. Needed to get some kit upgraded. Everything was priced up nice and swiftly, the gear I needed was ordered in and I was able to pop in at my convenience. Cheers!

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

The recent purchase of a canon lens…

The recent purchase of a canon lens 24-105 f4 L is much better than I thought it would be as it was sold with a slight focus ring problem.I am very pleased with
lens it is in very good condition and the focus ring is not a problem to me.Very pleased thank you.

November 22, 2024
Rated 5 out of 5 stars

Sales person Rob at Derby store was…

Sales person Rob at Derby store was extremely helpful & knowledgeable when I was looking for my first digital camera after using film previously. With Rob’s guidance I purchased a Canon EOS 6D mark ll pre owned in superb condition which I’m delighted with

November 20, 2024
Rated 5 out of 5 stars

Excellent service.

Great customer service and support throughout the process. Highly recommend this place for anyone looking for buying photography equipments .

November 5, 2024
Rated 5 out of 5 stars

Preowned gear

I bought a lens recently from this branch. It was an excellent transaction as it included optional extras such as case and hood whiche were not advertised.The lens was immaculate in condition. Great communication into the bargain.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptionally great experience.

Another excellent experience from London Camera Exchange. I traded in my camera for a newer one, and I found the experience to be flawless. The price that I was offered for my old one was brilliant.

What I like most about LCE is that the service is more personal than most of the other big retailers for camera equipment. I have found many other camera retailers don’t address me by name in emails, despite the fact that they know it. It’s a small thing, but it makes a big difference to the overall experience.

I really feel that LCE is exemplary. I can most certainly highly recommend them!

November 2, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look