Such an excellent company! Ordered late Sunday night and my item arrived on Tuesday morning. Everything about the order and delivery was so smooth, clear and professional, which I really appreciated.... See more
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It wasn’t delivered when it should’ve been as we were travelling home , a quick phone call and parcel was rebooked for the Monday And code number given and was sorted . Very satisfied with service
I prefer buying locally rather than online. The LCE shop in Oxford is my nearest store and the staff are always helpful and friendly. I find the prices generally match like for like items without th... See more
Bought a camera from LCE and unfortunately had to return it due to a concern, but the process was handled professionally from start to finish. They communicated well, kept me informed, and tu... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
3 New Inn Hall Street, OX1 2DH, Oxford, Oxfordshire, United Kingdom
- 01865410456
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Replied to 95% of negative reviews
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Excellent mail order experience.
Yesterday afternoon I ordered a used lens from this branch. It was delivered, to my home address, less than 24 hours later.
The condition of the lens completely matched the online description.
The lens and original supplied accessories were ‘as new’ but considerably cheaper.
This is typical of the service I have come to expect from LCE.
Thank you very much.
Incredible as always.
Incredible as always.
I've bought used Leica cameras and lenses over the years from LCE, and they've always been accurate with used listings. In this case, it was exactly as described – almost no signs of use, and delivery was fast. When it comes to professional cameras, they are always the ones I to go to. Thanks for all your help.
Great service … friendly helpful staff…
Great service … friendly helpful staff and very efficient delivery service. Very impressed!
Excellent lens well packaged thanks to…
Excellent lens well packaged thanks to the Oxford branch team.
I recently purchased the Sony alpha a7…
I recently purchased the Sony alpha a7 from the Oxford store online. I called the shop first to make sure the product was in good enough condition as it was a used item and the man I spoke to was very helpful and friendly which helped me make my mind up.
The product arrived exactly when expected and in the condition I was told.
The prices are amazing and the few products ive purchased from LCE have all been perfect condition.
Would highly recommend them to anyone looking to buy cameras or accessories.
very easy to use website
I have used London Camera exchange before, so already felt confident in them. Their website is easy to use. The product details are clearly layed out and easy for an amateur to understand.
My camera was delivered using a 'signed for' delivery and arrived within a couplke of days. It was well packaged and is a nice piece of kit.
item arrived as described and next day…
item arrived as described and next day delivery on a Saturday
Excellent shop with outstanding customer service
I traded in a large amount of old camera gear, and replaced it with a new body and lenses. The staff in the shop were exceptionally helpful, hugely knowledgeable, and endlessly patient with my many questions. I have been back multiple times since to buy lenses and other accessories, and each time I have been impressed yet again.
It is rare to find a shop with such thoughtful, helpful staff with such great expertise. This shop has my highest recommendation.
I was helped 'above and beyond' by…
I was helped 'above and beyond' by Freddie today, sending me additional images of the item I was considering purchasing, and he also is trying to have delivery customised to meet my needs.
Not the usual service
Sent the wrong lens. No response to emails. Had to open a dispute with paypal. I have bought many times from LCE and they have always been excellent. On this occasion the opposite is true.

Reply from London Camera Exchange - Oxford
I made a mistake and ordered the wrong…
I made a mistake and ordered the wrong item! A refund was arranged within hours - very good service.
Ordered late afternoon and delivered…
Ordered late afternoon and delivered next day. Excellent sevice and the camera is in great condition, as were all the extras. Very pleased with the smooth and efficient way LCE dealt with my purchase.
Smooth process from ordering to…
Smooth process from ordering to delivery. Item was discounted and marketed as “box opened “ but the lens was still covered with the manufacturer’s protective sleeve. Very happy with my purchase.
Great service.
Purchased a used lens. Arrived on time and was as described and at a good price. Great service.
not applicable
Very swift delivery thank you.
Order on Friday after noon 13.30 h it…
Order on Friday after noon 13.30 h it was delivered 14.30 Saturday .
They were very friendly and…
They were very friendly and knowledgeable. They kept me up to date with the order and arranged delivery to suit my availability.
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