Normally I wouldn't bother reviewing a telephone call. However, I have just had the absolute pleasure of dealing with Matt the store manager at Southampton Civic Centre regarding a lens cap which I or... See more
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I've been down to the Derby branch and always found the staff to be more than helpful and very polite . I bought a lens this time online from the Southampton store to save a trip to LCE Derby ,it was... See more
Great company. I'm not a photography expert and they provided excellent clear product advice and helped me choose. Product exactly as described, works well and was delivered on time. Always someone on... See more
It is always a pleasure going and dealing at my local shop in gosforth. The staff are always happy and ready to help. Never go anywhere else.
Company details
Written by the company
The London Camera Exchange Southampton Pro Centre- a long established premier photo specialist dealer, one of two Southampton stores and proud to have been serving our customers here for over 30 years. Specialising in the mid to high end enthusiast and pro-level kit, with a wide range of the latest cameras, lenses and accessories from the top brands at competitive prices for you to try and buy. Large stocks of high quality used equipment used equipment also available- plus ask us for a trade-in or cash buy quote on your old gear (either in-store or online). With long serving expert, friendly staff Adrian (Asst Manager), Tom (BA Hons Photography), Mark and Al, and led by the Store Manager Matt (BA Hons Photography). We aim to offer great in-store advice, offers and service, as well as the benefits and convenience of online shopping (via: www.lcegroup.co.uk). Part of the LCE Group of 26 shops nationwide.'
Contact info
11 Civic Centre Road, SO14 7FJ, Southampton, Hampshire, United Kingdom
- 02380331720
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
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Whilst on holiday on the isle of wight…
Whilst on holiday on the isle of wight my wife lost her lens hood , on recommendation from a local photographer I contacted LCE at Southampton which turned out to be a great move, it was only a lens hood but the service LCE supplied was exemplary and I will have no hesitation on using them in the future
Great customer service.…
Normally I wouldn't bother reviewing a telephone call. However, I have just had the absolute pleasure of dealing with Matt the store manager at Southampton Civic Centre regarding a lens cap which I ordered. Unfortunately despite it being sent on time it has disappeared in the ether of Royal Mail deliveries. Even though London Camera Exchange did everything perfectly, Matt offered to supply a used replacement completely free, or a new replacement at a reduced price. First class service from a great company and Matt in particular.
It is always a pleasure going and…
It is always a pleasure going and dealing at my local shop in gosforth. The staff are always happy and ready to help. Never go anywhere else.
I ordered a Canon EOS 5d from you
I ordered a Canon EOS 5d from you. It arrived yesterday. It is in fully working order. It was rated as “good” but I cannot detect any marks or scratches.
Very happy with the service and the Camera.
I've been down to the Derby branch and…
I've been down to the Derby branch and always found the staff to be more than helpful and very polite .
I bought a lens this time online from the Southampton store to save a trip to LCE Derby ,it was a great price and when It came it was well packaged with plenty of the "air tube" ? Packaging to protect it ,and I got it within the week ! Just waiting now for Nikon Z 120-300mm to be put on the market and definitely be back .
Really impressed by the fast delivery…
Really impressed by the fast delivery of my new camera battery. Ordered fairly late in the day, arrived next day. Excellent!
The quick and easy purchase,and the…
The quick and easy purchase,and the fast delivery,along with the price .
My camera arrived quickly
My camera arrived quickly. Notifications were good. Camera is in good condition and as described
The order was dealt with quickly and…
The order was dealt with quickly and efficiently. Arrived as described.
Great company
Great company. I'm not a photography expert and they provided excellent clear product advice and helped me choose. Product exactly as described, works well and was delivered on time. Always someone on the end of a phone and easy to talk to. Would definitely recommend
Great to deal with
Good communication and responses from Vendor. Items were delivered well packaged, and protected.
Ordered wrong camera by mistake .Phoned…
Ordered wrong camera by mistake .Phoned them and told them, they said no problem tell us what camera you want and they sent out the right one
Great quality items and competitive…
Great quality items and competitive pricing matched by helpful staff and fast delivery. A real pleasure to do business with.
Great customer service
Great customer service. Very helpful and informative, and excellent advice.
Easy online ordering and prompt delivery
Camera rain covers were in-stock, online ordering was simple, and delivery was as-promised.
I needed a Z8 body cover urgently I…
I needed a Z8 body cover urgently I call Exter they put me in contact with the Southampton branch
Fantastic service they sent in 1st class next day delivery
Just the job
Thank you
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