Excellent service as always. I ordered a Thinktank camera bag which was on back order. I was contacted immediately by someone from the shop which received my online order (Southampton branch) to en... See more
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Magnificent customer service that a lot of companies can learn from. The staff know their various photographic equipment in store like the back of their hands. Never have they let me down and are my g... See more
The lense purchased was exactly as I expected it to be from London Camera Exchange, the cost was within the range I expected to pay. Service was excellent and I was kept informed during the purchase a... See more
Excellent communication, regular and informative, whether buying or selling. Friendly personal 'named' team responses, nothing ambigious or 'corporate answers', much more human dare I say in today'... See more
Company details
Written by the company
The London Camera Exchange Southampton Pro Centre- a long established premier photo specialist dealer, one of two Southampton stores and proud to have been serving our customers here for over 30 years. Specialising in the mid to high end enthusiast and pro-level kit, with a wide range of the latest cameras, lenses and accessories from the top brands at competitive prices for you to try and buy. Large stocks of high quality used equipment used equipment also available- plus ask us for a trade-in or cash buy quote on your old gear (either in-store or online). With long serving expert, friendly staff Adrian (Asst Manager), Tom (BA Hons Photography), Mark and Al, and led by the Store Manager Matt (BA Hons Photography). We aim to offer great in-store advice, offers and service, as well as the benefits and convenience of online shopping (via: www.lcegroup.co.uk). Part of the LCE Group of 26 shops nationwide.'
Contact info
11 Civic Centre Road, SO14 7FJ, Southampton, Hampshire, United Kingdom
- 02380331720
4.9
Excellent
891 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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The quick and efficient service
The quick and efficient service. The personal phone call, to tell me it was being packed up to send, and making sure I had everything I needed.
July 6, 2026
Excellent super quick and highly…
Excellent super quick and highly efficient and effective service
June 26, 2026
I ordered second hand Kodak PixPro…
I ordered second hand Kodak PixPro Az421. I've got PD, so this camera is sufficient for my needs, and not complicated to use.
Communication was excellent from the start. The order process was simple. Delivery came via DPD the next working day - as promised. The camera was well wrapped, and packed, so absolutely no issues in transit.
On opening the box and inspecting the camera, strap and charging cable, I can't tell the difference between this and a brand new camera. I've been experimenting with it all day, and I'm very happy.
This is a first class service. I've no hesitation in recommending London Camera Exchange to anybody.
June 30, 2026
Unprompted review
Great communication as I was kept up to…
Great communication as I was kept up to date about delivery times. The price of my lens was very competitive.
June 24, 2026
Very efficient service from order…
Very efficient service from order through to delivery.
Would highly recommend.
June 23, 2026
Great service
Good price. Fast delivery. I have bought from LCE a number of t9mes from a number of branches and always received an excellent service.
June 23, 2026
As advertised and prompt delivery.
June 20, 2026
Great service and fast delivery
June 15, 2026
London Camera Exchange website was easy…
London Camera Exchange website was easy to negotiate, order from and competitively priced. My order was processed quickly, sent with tracking and arrived promptly.
June 15, 2026
Easy to purchase on line
Easy to purchase on line. Great to have the seller contact me regarding the purchase. Arrived the next day. Great service.
June 15, 2026
Very efficient and prompt process from…
Very efficient and prompt process from my online order to delivery. The camera was exactly as described, and I’m looking forward to using it very soon.
June 15, 2026
I cannot fault LCE Southampton
I cannot fault LCE Southampton.
I had an issue with my order and they sorted it immediately.
Very happy with them.
June 3, 2026
Shop service was excellent.
Shop service was excellent.
Delivery via D P D was terrible. The driver turned up and took a picture of the house next door and claimed we were not home after waiting in for him.
The shop e-mailed DPD bur never got a response. Delivery was made later on the following day
June 8, 2026
The sales chap at Southampton was very…
The sales chap at Southampton was very informative about the lens I was interested in when I called and he clearly explained the procedure to follow ifI wanted a to go ahead and purchase it.
The online purchase was straightforward and the lens arrived well packed the next day. First class service again.
June 8, 2026
Very good service
Very good service. Good communication. There was a problem with the product, and they were excellent in helping with it.
June 1, 2026
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