Excellent service as always. I ordered a Thinktank camera bag which was on back order. I was contacted immediately by someone from the shop which received my online order (Southampton branch) to en... See more
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Magnificent customer service that a lot of companies can learn from. The staff know their various photographic equipment in store like the back of their hands. Never have they let me down and are my g... See more
The lense purchased was exactly as I expected it to be from London Camera Exchange, the cost was within the range I expected to pay. Service was excellent and I was kept informed during the purchase a... See more
Excellent communication, regular and informative, whether buying or selling. Friendly personal 'named' team responses, nothing ambigious or 'corporate answers', much more human dare I say in today'... See more
Company details
Written by the company
The London Camera Exchange Southampton Pro Centre- a long established premier photo specialist dealer, one of two Southampton stores and proud to have been serving our customers here for over 30 years. Specialising in the mid to high end enthusiast and pro-level kit, with a wide range of the latest cameras, lenses and accessories from the top brands at competitive prices for you to try and buy. Large stocks of high quality used equipment used equipment also available- plus ask us for a trade-in or cash buy quote on your old gear (either in-store or online). With long serving expert, friendly staff Adrian (Asst Manager), Tom (BA Hons Photography), Mark and Al, and led by the Store Manager Matt (BA Hons Photography). We aim to offer great in-store advice, offers and service, as well as the benefits and convenience of online shopping (via: www.lcegroup.co.uk). Part of the LCE Group of 26 shops nationwide.'
Contact info
11 Civic Centre Road, SO14 7FJ, Southampton, Hampshire, United Kingdom
- 02380331720
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Replied to 92% of negative reviews
Typically replies within 1 week
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The ordering process was very good and…
The ordering process was very good and the delivery was excellent on time.
And even a phone call and a very pleasant and helpful person gave me very good advice.
Quick delivery and kept me updated with…
Quick delivery and kept me updated with regular messages.
Would definitely recommend.
Good pricing strategy too
Talked on the phone ,to one who knew…
Talked on the phone ,to one who knew about photography and cameras, he didn't force any other camera or make ,as I already knew what I wanted and helped with other parts to go with Camera and Lens, Bonus, took day's to reach me as I don't live in the UK, saved a lot too as the VAT was removed (we don't do VAT here) postage was HIGH, so Thank You Matthew .
Theydid all that I needed on time and…
Theydid all that I needed on time and in good condition
Excellent service and very prompt…
Excellent service and very prompt delivery. The lens I bought was quite a bit cheaper than I could find anywhere else. It occurred to me that it might not be in as good condition as stated but it is superb, looks brand new and works perfectly. i would not hesitate to buy from them again.
Timely delivery despite an intervening…
Timely delivery despite an intervening bank holiday. Helpful follow-up phone call.
Outstanding Service
I visited the store for some advice and to try some different cameras prior to a purchase decision.
I was served by 'Will' who was extremely helpful, knowledgeable and professional. Nothing was too much trouble and his expertise was plainly evident as was his commitment to helping me.
Overall, an exemplary standard of service and will look forward to making return visits for further purchases.
I'm extremely happy with my camera kit and service
I'm extremely happy with my camera and lens kit purchase. The price was very keen and the kit in pristine, pretty much unused condition. Delivery was fast and secure with DPD.
The service from Southampton branch of LCE was exemplary. The manager responded to my feedback about the quality of the packaging very quickly and said that they would endeavour to improve this. However the items arrived safely in any case. I would definitely buy again from LCE Southampton.
Thanks to all the team at LCE.
Easy to order although the item I…
Easy to order although the item I wanted was out of stock, I was kept up to date with regular phone calls also very quick delivery.
Superb
Superb, professional service with my needs being fully met with the most suitable equipment. Matt ensured I was happy with my purchase.
Always a good experience
I've bought quite a lot of equipment from LCE from both my local store and online and have always found the speed and quality of service to be absolutely first class.
An absolute pleasure to deal with kind…
An absolute pleasure to deal with kind and knowledgable people. Thank. you!
Helpful
Helpful, honest and friendly advice from your advisers both at Lincoln and Southampton. Prompt service. I’ve shopped with LCE before and would definitely do so again and recommend it to friends.
Competitive pricing and great experience.
Found a Peli case with LCE for a stunning price.
So good I had to check if LCE were a legit website.
After checking, I made the purchase.
Arrived promptly, safely and in better than expected condition.
Highly recommend!
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