London Camera Exchange - Southampton Civic Reviews 

891
TrustScore 5 out of 5

4.9

11 Civic Centre Road, SO14 7FJ Southampton, Hampshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service as always. I ordered a Thinktank camera bag which was on back order. I was contacted immediately by someone from the shop which received my online order (Southampton branch) to en... See more

Rated 5 out of 5 stars

Magnificent customer service that a lot of companies can learn from. The staff know their various photographic equipment in store like the back of their hands. Never have they let me down and are my g... See more

Rated 5 out of 5 stars

The lense purchased was exactly as I expected it to be from London Camera Exchange, the cost was within the range I expected to pay. Service was excellent and I was kept informed during the purchase a... See more

Rated 5 out of 5 stars

Excellent communication, regular and informative, whether buying or selling. Friendly personal 'named' team responses, nothing ambigious or 'corporate answers', much more human dare I say in today'... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

The London Camera Exchange Southampton Pro Centre- a long established premier photo specialist dealer, one of two Southampton stores and proud to have been serving our customers here for over 30 years. Specialising in the mid to high end enthusiast and pro-level kit, with a wide range of the latest cameras, lenses and accessories from the top brands at competitive prices for you to try and buy. Large stocks of high quality used equipment used equipment also available- plus ask us for a trade-in or cash buy quote on your old gear (either in-store or online). With long serving expert, friendly staff Adrian (Asst Manager), Tom (BA Hons Photography), Mark and Al, and led by the Store Manager Matt (BA Hons Photography). We aim to offer great in-store advice, offers and service, as well as the benefits and convenience of online shopping (via: www.lcegroup.co.uk). Part of the LCE Group of 26 shops nationwide.'


Contact info

  • 11 Civic Centre Road, SO14 7FJ, Southampton, Hampshire, United Kingdom

  • 02380331720

4.9

Excellent

TrustScore 5 out of 5

891 reviews

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Asks customers to review

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Replied to 92% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(891)

2,577 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Talked on the phone ,to one who knew…

Talked on the phone ,to one who knew about photography and cameras, he didn't force any other camera or make ,as I already knew what I wanted and helped with other parts to go with Camera and Lens, Bonus, took day's to reach me as I don't live in the UK, saved a lot too as the VAT was removed (we don't do VAT here) postage was HIGH, so Thank You Matthew .

June 3, 2026
Rated 5 out of 5 stars

Excellent service and very prompt…

Excellent service and very prompt delivery. The lens I bought was quite a bit cheaper than I could find anywhere else. It occurred to me that it might not be in as good condition as stated but it is superb, looks brand new and works perfectly. i would not hesitate to buy from them again.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

I visited the store for some advice and to try some different cameras prior to a purchase decision.
I was served by 'Will' who was extremely helpful, knowledgeable and professional. Nothing was too much trouble and his expertise was plainly evident as was his commitment to helping me.
Overall, an exemplary standard of service and will look forward to making return visits for further purchases.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

I'm extremely happy with my camera kit and service

I'm extremely happy with my camera and lens kit purchase. The price was very keen and the kit in pristine, pretty much unused condition. Delivery was fast and secure with DPD.

The service from Southampton branch of LCE was exemplary. The manager responded to my feedback about the quality of the packaging very quickly and said that they would endeavour to improve this. However the items arrived safely in any case. I would definitely buy again from LCE Southampton.

Thanks to all the team at LCE.

May 28, 2026
Rated 5 out of 5 stars

Superb

Superb, professional service with my needs being fully met with the most suitable equipment. Matt ensured I was happy with my purchase.

May 26, 2026
Rated 5 out of 5 stars

Always a good experience

I've bought quite a lot of equipment from LCE from both my local store and online and have always found the speed and quality of service to be absolutely first class.

May 18, 2026
Rated 5 out of 5 stars

Helpful

Helpful, honest and friendly advice from your advisers both at Lincoln and Southampton. Prompt service. I’ve shopped with LCE before and would definitely do so again and recommend it to friends.

May 13, 2026
Rated 5 out of 5 stars

Competitive pricing and great experience.

Found a Peli case with LCE for a stunning price.
So good I had to check if LCE were a legit website.
After checking, I made the purchase.
Arrived promptly, safely and in better than expected condition.
Highly recommend!

May 5, 2026

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