London Camera Exchange - Southampton Civic Reviews 

891
TrustScore 5 out of 5

4.9

11 Civic Centre Road, SO14 7FJ Southampton, Hampshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service as always. I ordered a Thinktank camera bag which was on back order. I was contacted immediately by someone from the shop which received my online order (Southampton branch) to en... See more

Rated 5 out of 5 stars

Magnificent customer service that a lot of companies can learn from. The staff know their various photographic equipment in store like the back of their hands. Never have they let me down and are my g... See more

Rated 5 out of 5 stars

The lense purchased was exactly as I expected it to be from London Camera Exchange, the cost was within the range I expected to pay. Service was excellent and I was kept informed during the purchase a... See more

Rated 5 out of 5 stars

Excellent communication, regular and informative, whether buying or selling. Friendly personal 'named' team responses, nothing ambigious or 'corporate answers', much more human dare I say in today'... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

The London Camera Exchange Southampton Pro Centre- a long established premier photo specialist dealer, one of two Southampton stores and proud to have been serving our customers here for over 30 years. Specialising in the mid to high end enthusiast and pro-level kit, with a wide range of the latest cameras, lenses and accessories from the top brands at competitive prices for you to try and buy. Large stocks of high quality used equipment used equipment also available- plus ask us for a trade-in or cash buy quote on your old gear (either in-store or online). With long serving expert, friendly staff Adrian (Asst Manager), Tom (BA Hons Photography), Mark and Al, and led by the Store Manager Matt (BA Hons Photography). We aim to offer great in-store advice, offers and service, as well as the benefits and convenience of online shopping (via: www.lcegroup.co.uk). Part of the LCE Group of 26 shops nationwide.'


Contact info

  • 11 Civic Centre Road, SO14 7FJ, Southampton, Hampshire, United Kingdom

  • 02380331720

4.9

Excellent

TrustScore 5 out of 5

891 reviews

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Replied to 92% of negative reviews

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4.9

All reviews

(891)

2,596 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Competitive pricing and great experience.

Found a Peli case with LCE for a stunning price.
So good I had to check if LCE were a legit website.
After checking, I made the purchase.
Arrived promptly, safely and in better than expected condition.
Highly recommend!

May 5, 2026
Rated 5 out of 5 stars

Even though I was buying the camera…

Even though I was buying the camera remotely the information and support given to me over the phone by staff was excellent. The camera was delivered promptly and was more than I had hoped for in terms of condition and performance. Many thanks Colin Hardy

May 11, 2026
Rated 5 out of 5 stars

A pleasing experience

Found the website during a search for London Camera shops, easily found the items I was looking for and decided to order them which was simple to do and for a good price. Came very quickly, all correct and well packed. Highly recommended.

May 6, 2026
Rated 5 out of 5 stars

Highly recommend for anything…

Highly recommend for anything photography related. Very helpful staff. All items I ordered arrived very quickly with fast updates. I recommend the London camera exchange to all my freinds

January 10, 2026
Rated 5 out of 5 stars

I recently purchased a Nikon Z mount…

I recently purchased a Nikon Z mount lens, LCE had an additional 10% discount on top of the Nikon seasonal discount which made a significant difference in the cost. The lens was delivered within 48 hours from their Southampton store, it was well packaged and the communication around delivery was accurate and useful. A really good service all round, I'd happily use LCE again.

May 4, 2026
Rated 5 out of 5 stars

Bank Holiday offer - 'hats off' to LCE

I had been considering buying a Nikon wide zoom lens, when I received a Bank Holiday offer (email) which was too good to miss. Not only the Nikon Summer savings but the LCE Bank Holiday extra saving. This was a brilliant piece of sales pitch, beating any other offer 'out there'. Even better was delivery included. I received the delivery only 4 days after ordering, considering this was a Bank Holiday weekend that was a great performance.

May 2, 2026
Rated 5 out of 5 stars

LCE have exceeded expectations again

LCE have exceeded expectations again. I saw an advert for the Peak Design micro clutch I plate on offer for £30.00. After a brief call to the Southampton Civic Office branch I went along to buy a couple. I was politely informed that the offer was “online” only or in the Gloucester branch. My confusion as I misinterpreted the offer. I assumed, wrongly that as it was showing in store at a handful of branches the same price would be valid. Not so. Despite that, the manager graciously matched the online offer in-store so I purchased two of them.
A massive shout out to the staff at Southampton Civic Office branch. Thank you. You didn’t have to price match, but you did.
Keep buying from stores like LCE, you really can’t beat the experience and hands on approach.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

After cancelling an order with another…

After cancelling an order with another camera chain who's service and non delivery were appalling LCE just did what they said they would. Sourced an out of stock camera, delivered when they said they would, kept me updated, and provided great, and friendly customer service.
Thank you LCE.

April 28, 2026

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