Excellent service as always. I ordered a Thinktank camera bag which was on back order. I was contacted immediately by someone from the shop which received my online order (Southampton branch) to en... See more
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Magnificent customer service that a lot of companies can learn from. The staff know their various photographic equipment in store like the back of their hands. Never have they let me down and are my g... See more
The lense purchased was exactly as I expected it to be from London Camera Exchange, the cost was within the range I expected to pay. Service was excellent and I was kept informed during the purchase a... See more
Excellent communication, regular and informative, whether buying or selling. Friendly personal 'named' team responses, nothing ambigious or 'corporate answers', much more human dare I say in today'... See more
Company details
Written by the company
The London Camera Exchange Southampton Pro Centre- a long established premier photo specialist dealer, one of two Southampton stores and proud to have been serving our customers here for over 30 years. Specialising in the mid to high end enthusiast and pro-level kit, with a wide range of the latest cameras, lenses and accessories from the top brands at competitive prices for you to try and buy. Large stocks of high quality used equipment used equipment also available- plus ask us for a trade-in or cash buy quote on your old gear (either in-store or online). With long serving expert, friendly staff Adrian (Asst Manager), Tom (BA Hons Photography), Mark and Al, and led by the Store Manager Matt (BA Hons Photography). We aim to offer great in-store advice, offers and service, as well as the benefits and convenience of online shopping (via: www.lcegroup.co.uk). Part of the LCE Group of 26 shops nationwide.'
Contact info
11 Civic Centre Road, SO14 7FJ, Southampton, Hampshire, United Kingdom
- 02380331720
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Replied to 92% of negative reviews
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Competitive pricing and great experience.
Found a Peli case with LCE for a stunning price.
So good I had to check if LCE were a legit website.
After checking, I made the purchase.
Arrived promptly, safely and in better than expected condition.
Highly recommend!
Even though I was buying the camera…
Even though I was buying the camera remotely the information and support given to me over the phone by staff was excellent. The camera was delivered promptly and was more than I had hoped for in terms of condition and performance. Many thanks Colin Hardy
Brilliant service,prompt delivery,will…
Brilliant service,prompt delivery,will definitely be using these guys again
A pleasing experience
Found the website during a search for London Camera shops, easily found the items I was looking for and decided to order them which was simple to do and for a good price. Came very quickly, all correct and well packed. Highly recommended.
Highly recommend for anything…
Highly recommend for anything photography related. Very helpful staff. All items I ordered arrived very quickly with fast updates. I recommend the London camera exchange to all my freinds
Always my first port of call
Great service and a very good offer. This is why I go back to LCE every time for my equipment.
I recently purchased a Nikon Z mount…
I recently purchased a Nikon Z mount lens, LCE had an additional 10% discount on top of the Nikon seasonal discount which made a significant difference in the cost. The lens was delivered within 48 hours from their Southampton store, it was well packaged and the communication around delivery was accurate and useful. A really good service all round, I'd happily use LCE again.
Bank Holiday offer - 'hats off' to LCE
I had been considering buying a Nikon wide zoom lens, when I received a Bank Holiday offer (email) which was too good to miss. Not only the Nikon Summer savings but the LCE Bank Holiday extra saving. This was a brilliant piece of sales pitch, beating any other offer 'out there'. Even better was delivery included. I received the delivery only 4 days after ordering, considering this was a Bank Holiday weekend that was a great performance.
LCE have exceeded expectations again
LCE have exceeded expectations again. I saw an advert for the Peak Design micro clutch I plate on offer for £30.00. After a brief call to the Southampton Civic Office branch I went along to buy a couple. I was politely informed that the offer was “online” only or in the Gloucester branch. My confusion as I misinterpreted the offer. I assumed, wrongly that as it was showing in store at a handful of branches the same price would be valid. Not so. Despite that, the manager graciously matched the online offer in-store so I purchased two of them.
A massive shout out to the staff at Southampton Civic Office branch. Thank you. You didn’t have to price match, but you did.
Keep buying from stores like LCE, you really can’t beat the experience and hands on approach.
The parcel was well wrapped and…
The parcel was well wrapped and delivered on time.
I am pleased with the battery and charger I ordered
Good service
Good service, good communication, good delivery and great value for money.
Excellent service
Great personal service. Really impressed as had a couple of calls pre delivery. Highly recommended.
came really fast in 2 days great…
came really fast in 2 days great packaging and lovely camera
After cancelling an order with another…
After cancelling an order with another camera chain who's service and non delivery were appalling LCE just did what they said they would. Sourced an out of stock camera, delivered when they said they would, kept me updated, and provided great, and friendly customer service.
Thank you LCE.
Hardly Used Vivitar lens for Canon FD.
Hardly used Vivitar Wide angle lens in a Canon FD fit at a very fair price and delivered almost next day ready to use and carefully parceled . What's not to like? Excellent service as always by LCE .
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