Excellent service as always. I ordered a Thinktank camera bag which was on back order. I was contacted immediately by someone from the shop which received my online order (Southampton branch) to en... See more
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Magnificent customer service that a lot of companies can learn from. The staff know their various photographic equipment in store like the back of their hands. Never have they let me down and are my g... See more
Excellent communication, regular and informative, whether buying or selling. Friendly personal 'named' team responses, nothing ambigious or 'corporate answers', much more human dare I say in today'... See more
The lense purchased was exactly as I expected it to be from London Camera Exchange, the cost was within the range I expected to pay. Service was excellent and I was kept informed during the purchase a... See more
Company details
Written by the company
The London Camera Exchange Southampton Pro Centre- a long established premier photo specialist dealer, one of two Southampton stores and proud to have been serving our customers here for over 30 years. Specialising in the mid to high end enthusiast and pro-level kit, with a wide range of the latest cameras, lenses and accessories from the top brands at competitive prices for you to try and buy. Large stocks of high quality used equipment used equipment also available- plus ask us for a trade-in or cash buy quote on your old gear (either in-store or online). With long serving expert, friendly staff Adrian (Asst Manager), Tom (BA Hons Photography), Mark and Al, and led by the Store Manager Matt (BA Hons Photography). We aim to offer great in-store advice, offers and service, as well as the benefits and convenience of online shopping (via: www.lcegroup.co.uk). Part of the LCE Group of 26 shops nationwide.'
Contact info
11 Civic Centre Road, SO14 7FJ, Southampton, Hampshire, United Kingdom
- 02380331720
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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Hardly Used Vivitar lens for Canon FD.
Hardly used Vivitar Wide angle lens in a Canon FD fit at a very fair price and delivered almost next day ready to use and carefully parceled . What's not to like? Excellent service as always by LCE .
Great advice given
Great advice given , good communication throughout the purchase, camera and lens arrived well packed and very quickly . Easy to use website.
London Camera Exchange are ALWAYS great.
Excellent communication
Excellent communication, well packaged,great price (cheaper than mpb) and prompt delivery
Replacement of lost shipment
Original shipment of the order was lost by DPD. LCE responded immediately to my telling them of the missing package and sent a replacement shipment which arrived 2 days later. Excellent service
No fuss purchase.
You make the whole process from start…
You make the whole process from start to finish easy, and the kit always comes well package.
My purchase was delivered on time and…
My purchase was delivered on time and in good order!
I found on the LCE website a superb…
I found on the LCE website a superb refurbished Xf and 24-70 z s f4 lens at a great price with a 6 month Nikon warranty. The shop was extremely helpful and it arrived within 48 hours. Both items in mint condition. A great purchase from LCE.
We had an issue with DPD not…
We had an issue with DPD not delivering, I rang LCE to resolve the issue and it was dealt with quickly and professionally and another item despatched immediately via another delivery company. Thank you LCE
Great experience
Been using lce for a long time now and have always had great service from them .
Long may it continue .
Keep
Up the great work .
Another Great Purchase
Once again LCE proved that they can sell fantastic used kit at a price better than the other big players. I wanted a 2nd camera to back up my fujifilm system and a recent experience with a Sony a6000 I purchased for my little granddaughter set me hunting for an a6400. This one was the best price warranted version I could find anywhere especially as it had a kit lens fitted. Speedy dispatch from Southampton and it arrived unexpectedly on a Saturday having only been ordered late Thursday. Very impressed with the condition of the camera and accessories which exceeded my expectation.
Received excellent value and service…
Received excellent value and service when purchasing a used lens from Southampton Civic branch - highly recommended.
Easy and speedy online
Placing the order online was easy and it was speedily processed, passed to the branch which had stock (and thus gets this review), and almost instantly despatched, and I got the item the next day. Very happy.
Have used both facilities
Have used both facilities, mainly in shop (Gosforth) and on line. Both excellent services with knowledgeable help when needed
Really good company to deal with.
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