Excellent service as always. I ordered a Thinktank camera bag which was on back order. I was contacted immediately by someone from the shop which received my online order (Southampton branch) to en... See more
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Magnificent customer service that a lot of companies can learn from. The staff know their various photographic equipment in store like the back of their hands. Never have they let me down and are my g... See more
Excellent communication, regular and informative, whether buying or selling. Friendly personal 'named' team responses, nothing ambigious or 'corporate answers', much more human dare I say in today'... See more
The lense purchased was exactly as I expected it to be from London Camera Exchange, the cost was within the range I expected to pay. Service was excellent and I was kept informed during the purchase a... See more
Company details
Written by the company
The London Camera Exchange Southampton Pro Centre- a long established premier photo specialist dealer, one of two Southampton stores and proud to have been serving our customers here for over 30 years. Specialising in the mid to high end enthusiast and pro-level kit, with a wide range of the latest cameras, lenses and accessories from the top brands at competitive prices for you to try and buy. Large stocks of high quality used equipment used equipment also available- plus ask us for a trade-in or cash buy quote on your old gear (either in-store or online). With long serving expert, friendly staff Adrian (Asst Manager), Tom (BA Hons Photography), Mark and Al, and led by the Store Manager Matt (BA Hons Photography). We aim to offer great in-store advice, offers and service, as well as the benefits and convenience of online shopping (via: www.lcegroup.co.uk). Part of the LCE Group of 26 shops nationwide.'
Contact info
11 Civic Centre Road, SO14 7FJ, Southampton, Hampshire, United Kingdom
- 02380331720
4.9
Excellent
893 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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Good quality lens in very good…
Good quality lens in very good condition, lost one star through delivery being a day later than originally given.
March 17, 2026
Fantastic tripod
Fantastic tripod. Superb quality. Very reasonable price. Fast, reliable delivery and items packaged well. Thanks!
March 17, 2026
Excellent service throughout
Excellent service throughout.
Quick delivery.
Camera packaged securely.
A pleasure to deal with
March 13, 2026
A Good Deal All Round
Good equipment; good price; speedy delivery (and DPD actually got it to the right address - perhaps thanks to their use of a PIN)
March 18, 2026
Good service and good prices as usual.
March 11, 2026
Great service and professional advice
I had a very pleasant experience in dealing with LCE, in Southampton.
I contacted them online prior to my visit to get a quote to trade in some old kit against a new camera.
I agreed the price and arranged to meet Matt in store. From the start to completion was a brilliant person to be dealing with. Hugely experienced and very professional he took me through all aspects of the transaction with great care.
All in all a very happy experience which I will be pleased to repeat any time.
February 20, 2026
Unprompted review
Great supplier of photographic…
Great supplier of photographic equipment, helpful and responsive to requests, and speed of delivery is hard to beat!!
March 14, 2026
Hassle free service with efficient…
Hassle free service with efficient customer support
March 6, 2026
Amazing service
First time I've purchased anything from London Camera Exchage and they were so helpful it was amazing. They processed my order quickly and I received it the next day. Highly recommend them
March 10, 2026
Great service from LCE product very good
March 7, 2026
Excellent service from Matt and the…
Excellent service from Matt and the team.
We traded in our equipment and upgraded .
We found them very experienced and helpful.
They made our trip very worthwhile as we came over from the Island, We can highly recommend and we will certainly be using them again.
March 9, 2026
Unprompted review
Brilliant service
Brilliant service. Matt went well beyond normal levels of service to resolve our problems and requirements. As always, LCE came up trumps.
March 7, 2026
Unprompted review
Very Smooth transaction.
Very good communication. Excellent delivery time.
The used Macro lens I bought was exactly as described.
Very smooth transaction, no complaints. I will use LCE again.
March 4, 2026
Great service
Next day delivery, staff from despatching shop rang to confirm the order was correct and to check someone would be in the next day for delivery. Item ordered is as described. Very good service.
February 26, 2026
Super fast delivery & Item arrived in…
Super fast delivery & Item arrived in immaculate condition as per description. Highly recommend!
March 2, 2026
Efficient service
Efficient service. Great communication. Quick delivery. Staff in the shops a great too.
February 28, 2026
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