Excellent service as always. I ordered a Thinktank camera bag which was on back order. I was contacted immediately by someone from the shop which received my online order (Southampton branch) to en... See more
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Magnificent customer service that a lot of companies can learn from. The staff know their various photographic equipment in store like the back of their hands. Never have they let me down and are my g... See more
Excellent communication, regular and informative, whether buying or selling. Friendly personal 'named' team responses, nothing ambigious or 'corporate answers', much more human dare I say in today'... See more
The lense purchased was exactly as I expected it to be from London Camera Exchange, the cost was within the range I expected to pay. Service was excellent and I was kept informed during the purchase a... See more
Company details
Written by the company
The London Camera Exchange Southampton Pro Centre- a long established premier photo specialist dealer, one of two Southampton stores and proud to have been serving our customers here for over 30 years. Specialising in the mid to high end enthusiast and pro-level kit, with a wide range of the latest cameras, lenses and accessories from the top brands at competitive prices for you to try and buy. Large stocks of high quality used equipment used equipment also available- plus ask us for a trade-in or cash buy quote on your old gear (either in-store or online). With long serving expert, friendly staff Adrian (Asst Manager), Tom (BA Hons Photography), Mark and Al, and led by the Store Manager Matt (BA Hons Photography). We aim to offer great in-store advice, offers and service, as well as the benefits and convenience of online shopping (via: www.lcegroup.co.uk). Part of the LCE Group of 26 shops nationwide.'
Contact info
11 Civic Centre Road, SO14 7FJ, Southampton, Hampshire, United Kingdom
- 02380331720
4.9
Excellent
893 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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Efficient service
Efficient service. Great communication. Quick delivery. Staff in the shops a great too.
February 28, 2026
Never had a problem...
February 19, 2026
Great service
Easy ordering, very competitive price (£100 cheaper than rival). Once ordered the bag was delivered quickly.
Just what I wanted - thank you.
February 17, 2026
Top notch experience
Fast delivery, good price and item as described (used & in very good condition).
February 21, 2026
Accurate description backed up with…
Accurate description backed up with images of the item. The lens was very well packed and dispatched very quickly.
February 16, 2026
Great helpful efficient service.
February 14, 2026
Excellence in the High Street
Good kit, good price and excellent service, all on High Street.
February 7, 2026
Great service and value.
Recently bought a used item on line from the team at the Southampton CC Branch. Excellent pre- purchase support with queries. Item arrived well packed next working day in good condition as illustrated and graded. A great and convenient way to acquire competitively priced quality checked used equipment with reassurance of a guarantee.
February 13, 2026
Amazing service and amazing product for…
Amazing service and amazing product for a fraction of the price. Very happy with my purchase.
February 5, 2026
Great service from London camera…
Great service from London camera exchange faultless
Only let down by Dpd delivery
The old pony express was more reliable
Other wise great service
February 11, 2026
Great product at a very competitive…
Great product at a very competitive price. Camera exactly as described, boxed with all accessories & arrived quickly. Good communication as to delivery. Would choose this company again for my photography needs
February 1, 2026
Good stock
Good stock, competitive pricing, well packed and swift service - can’t ask for more! Thank you!
January 31, 2026
Great customer service and expertise
Thanks so much to store manager Matt who was very kind, patient and gave fantastic advice as I bought my first camera here today. I felt like he was great at advising on exactly what I needed for my upcoming trip and helped configure and set up the camera with everything I needed.
February 6, 2026
Unprompted review
I Cocked up and miss typed my mobile…
I Cocked up and miss typed my mobile number. DPD will not deliver without the pin sent to your phone. LCE civic center Southampton were fantastic an sorted a re delivery this time without pin and did not charge for the second delivery 👍. The Lense a 20 year old Sigma 12/24mm was described as excellent and when examined looks like new and probably has never been used 👍
THANK YOU
February 5, 2026
Unprompted review
Great service, prices & quality secondhand products!
This is my third purchase from LCE group and again, speedy service and great prices.
January 19, 2026
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