London Camera Exchange - Southampton Civic Reviews 

893
TrustScore 5 out of 5

4.9

11 Civic Centre Road, SO14 7FJ Southampton, Hampshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service as always. I ordered a Thinktank camera bag which was on back order. I was contacted immediately by someone from the shop which received my online order (Southampton branch) to en... See more

Rated 5 out of 5 stars

Magnificent customer service that a lot of companies can learn from. The staff know their various photographic equipment in store like the back of their hands. Never have they let me down and are my g... See more

Rated 5 out of 5 stars

Excellent communication, regular and informative, whether buying or selling. Friendly personal 'named' team responses, nothing ambigious or 'corporate answers', much more human dare I say in today'... See more

Rated 5 out of 5 stars

The lense purchased was exactly as I expected it to be from London Camera Exchange, the cost was within the range I expected to pay. Service was excellent and I was kept informed during the purchase a... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

The London Camera Exchange Southampton Pro Centre- a long established premier photo specialist dealer, one of two Southampton stores and proud to have been serving our customers here for over 30 years. Specialising in the mid to high end enthusiast and pro-level kit, with a wide range of the latest cameras, lenses and accessories from the top brands at competitive prices for you to try and buy. Large stocks of high quality used equipment used equipment also available- plus ask us for a trade-in or cash buy quote on your old gear (either in-store or online). With long serving expert, friendly staff Adrian (Asst Manager), Tom (BA Hons Photography), Mark and Al, and led by the Store Manager Matt (BA Hons Photography). We aim to offer great in-store advice, offers and service, as well as the benefits and convenience of online shopping (via: www.lcegroup.co.uk). Part of the LCE Group of 26 shops nationwide.'


Contact info

  • 11 Civic Centre Road, SO14 7FJ, Southampton, Hampshire, United Kingdom

  • 02380331720

4.9

Excellent

TrustScore 5 out of 5

893 reviews

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Asks customers to review

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Replied to 92% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(893)

2,602 reviews in the last 12 months

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Rated 5 out of 5 stars

Used Nikon d18 Battery Pack…

Purchased a used Nikon d18 battery pack recently. The item was delivered extremely fast, securely wrapped and undamaged.
The Battery Grip was as described in excellent condition.
From start to finish my transaction with London Camera Exchanges was faultless and above all expectations.

January 19, 2026
Rated 5 out of 5 stars

Recommended

Ordered a new Nikon Z body together with an adapter for a Nikon F macro lens, both at a very competitive price. Quick delivery and well packaged. I will definitely buy from this company again when I need to.

January 12, 2026
Rated 5 out of 5 stars

Excellent Communication & Professional 'old fashioned style' service!

Excellent communication, regular and informative, whether buying or selling. Friendly personal 'named' team responses, nothing ambigious or 'corporate answers', much more human dare I say in today's AI world!
I have used LCE more & more over the past year & now finding I go to their catalogue for new kit first.
The website is also clear to read & useful filters allow quick narrowing of particular searches, easy, love it!
Thanks & well done LCE, don't change a thing...well not for me at least anyway!

January 14, 2026
Rated 5 out of 5 stars

Item was as described

Item was as described, came well packaged. Thought it might have had a clean prior to sending. Other than that website clear and camera works well. Would LCE.

January 16, 2026
Rated 5 out of 5 stars

Excellent service.

Easy to order and the package arrived secure and well wrapped. Glad was it sent from your Southampton store where I wanted to purchase it from anyway, due to their ongoing support over the years.

January 15, 2026
Rated 5 out of 5 stars

Amazing staff.

The staff at the Southampton branch that processed my order were amazing.
Not only did they pick up on a mistake on my part and resolve it in my benefit but sent a complimentary filter for cosmetic damage to the outer box.
I can't fault them at all.
And the camera.
Wow.

December 29, 2025

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